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Kozmo Casino Review

Players from Virginia Not Accepted
7.7 Reputation
Players from Virginia Not Accepted
Author: Matej Novota | This review was last updated: 2020-05-05T00:00Z  

We've thoroughly reviewed Kozmo Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Kozmo Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Kozmo Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,057 black points in total, out of which 1,057 come from related casinos. You can find more information about all of the complaints and black points below.

Kozmo Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

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Residents from
Not accepted
IP addr. from
Not blocked
Live Chat
Email Support
No Deposit Bonus
Not available
Deposit Bonus
Not available
Tau Marketing Services Limited
Withdrawal limit
Not Limited
Licensing Authorities
United Kingdom
Interesting Facts
  • Small casino popular in United Kingdom
  • 300+ of various slot games
  • Daily free spins (no wagering requirements for free spins - EVER) and Monthly Cashback - depending on VIP level in our Loyalty programme
  • Casino supports ApplePay
  • No withdrawal limits
  • Live dealer games are not available
  • No live chat
  • Casino supports only one language

Complaints about Kozmo Casino and related casinos (6)

We have conducted extensive research on the web and as a result we have found following 6 complaints on Kozmo Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Kozmo Casino a Good reputation.

Good Casino Reputation
Complaints on related Zinger Spins Casino (Same management)
Uncertain case, good regulator
Black points: 88 (44 for this casino)
Failed self-exclusion.
The player complained that they were not able to win any money since the casino had blocked their account due to their self-exclusion. The casino should have had returned their deposit but we're not sure if they did so. No other details are available after that.
This complaint is from 3/2017
Disputed amount: £500 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Secret Slots Casino (Same management)
Uncertain case, good regulator
Black points: 87 (43 for this casino)
The casino confiscated the rest of the player's winning due to a self-exclusion.
This complaint is from 7/2016
Disputed amount: £1,329 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 5 (2 for this casino)
The player didn't receive the bonus he thought he played with.
The player, Perkymang, made a deposit of €10 in order to receive a 250% match bonus. He never received it and three emails later, the casino said he was supposed to use a certain code and wager €39.95 on Starburst game. The player claimed he used a totally different promotion code and said they were probably looking at a different account but his. Perkymang checked his emails and his account where he assured himself he used a different code and his account was left with €0.09. There is no further update on this case available.
This complaint is from 11/2016
Disputed amount: €25 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Bonzo Spins Casino (Same management)
No reaction, good regulator
Black points: 1380 (690 for this casino)
Player was accused of bonus abuse but they claimed they never played with bonus.
This player requested a withdrawal and after sending all the documents needed for their account to get verified, they were approved. After that, the casino informed them that they won't pay them their winnings due to bonus abuse. But the player claimed that they never used a bonus and played without it. The casino started to ignore the player and never responded to their request. The complaint remains unresolved.
This complaint is from 5/2019
Disputed amount: A$13,000 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Atlantic Spins Casino (Same management)
Delayed payment, status unknown
Black points: 140 (70 for this casino)
The player didn't receive his winning without any explanation from the casino.
Mark, the player, made a deposit and won €1500. He had sent all the necessary documents for verification and online chat representative promised him to proceed his withdrawal request in 48 hours period. About a week later, Mark contacted the support team for an update and they informed him about some documents missing. He was asked to submit a picture of him holding ID in his hand, a bank statement that showed he really made a deposit and a proof of card that was linked to the wire transfer. Ever since then, there had been no update on this case and it remains unresolved.
This complaint is from 5/2018
Disputed amount: €1,500 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Kaiser Slots Casino (Same management)
Uncertain case, good regulator
Black points: 368 (184 for this casino)
The whole winning was seized and the account was closed without an explanation.
The player made a deposit of SEK2,700 and after playing he won SEK140,000. After requesting a withdrawal of SEK45,000, his account was closed. The casino never contacted the player and the live chat was not providing him with any reason about why his account was closed. The player said he had never broken any rules. There is no further update available.
This complaint is from 6/2018
Disputed amount: 45,000 kr (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Kozmo Casino Bonus

Good Casino reputation reputation

1st Deposit Bonus - Kozmo Casino

Not Available in Virginia
  • Minimal deposit: £10
  • Value per spin: €0.1
  • Wagering requirements: 40x bonus
  • You should get this bonus relatively FAST
  • Maximal cashout: £2.5
  • Terms apply, please gamble responsibly
  • New Players Only
  • Bonus is valid for 7 days
  • You must be over the age of 18 and a resident of the UK to redeem this promotion
  • Depositors from Northern Ireland are not allowed to claim this bonus
  • Available for following countries:
Use promo code
in your account
Visit Casino

Kozmo Casino Payment methods

Payment Method Deposit
Limits & fees
Limits & fees
Withdrawal Time
PaySafeCard PaySafeCard Can$5 - ?
Not Available -
Mastercard Mastercard Can$5 - ?
4 - 7 days
VISA VISA Can$5 - ?
4 - 7 days
VISA Debit VISA Debit Can$5 - ?
4 - 7 days
PayPal PayPal £5 - ?
4 - 5 days
wire-transfer wire-transfer Can$100 - ?
7 - 10 days
Pay via Phone Pay via Phone -
Not Available -
ApplePay ApplePay £5 - ?
Not Available -

Kozmo Casino Games

Video poker
Scratch cards

Kozmo Casino Game providers

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