Joka Room Casino - Casino website is not loading properly.

Casino not loading. I just deposited and now the casino isnt loading.This has happened before. So frustrating

Dear Sinead,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN and didn’t experience the same difficulties. Since you have filed this complaint more than 12 hours ago, could you please advise if the issue is persisting? Looking forward to hearing from you.

Best regards,

Petronela

Dear Sinead,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

We’ve reopened this complaint as per the player’s request as the problem with the website accessibility is still persisting. 

Dear Sinead,

Could you please confirm that the website is still not accessible? Thank you.

Dear Sinead,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case again because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.