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Our expert casino review team has carefully analysed Jackpot.com Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Jackpot.com Casino scored a High Safety Index of 8.1, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Jackpot.com Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Jackpot.com Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Jackpot.com Casino, we thoroughly read and reviewed the Terms and Conditions of Jackpot.com Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, Jackpot.com Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Jackpot.com Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Jackpot.com Casino has scored a Safety Index of 8.1, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: As far as we are concerned, Jackpot.com Casino is related to 3 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Jackpot.com Casino.
Terms and Conditions of Jackpot.com Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Jackpot.com Casino during our review.
Player complaints regarding Jackpot.com Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and reviews of Jackpot.com Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 5 player reviews of Jackpot.com Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Jackpot.com Casino is owned by Lottomatrix Operations Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Jackpot.com Casino is licensed by Spelinspektionen in Sweden.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Jackpot.com Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Swedish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Jackpot.com Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Jackpot.com Casino as average.
Slots and casino games at Jackpot.com Casino
Players can enjoy these types of casino games at Jackpot.com Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other games.
Casino games supplied by 22 game providers are available. This includes NetEnt, Playtech, Apricot (Microgaming), Blueprint Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, iSoftBet, Eyecon, Booming Games, Tom Horn, Inspired Gaming, Slingo, Pirates Gold Studios, Wizard games, Bally Wulff, Spinberry, Skillzzgaming, Instant Win Gaming (IWG), G Games, Betixon, Ruby Play.
Jackpot.com Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from Jackpot.com Casino in our database at the moment.
This is a place to share experience with Jackpot.com Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Very bad payouts very low rates and also very bad costumer service non of them works here idk why providers or gambling commission allows such websites to play they games totally money laundering of them especially all the Malta websites does this !
Nothing good
No available chat they never answering
They withdrawals takes like 5 working days which is ridiculous for such website which has providers like this
The telephone number which they providing are fake
Am afraid if this website have been lucky from providers mostly money sucker
Very low payouts on online casino
Costumer service very rude and absolutely not care for the players
Spend 320 I did withdrawl of 50 quid and it’s second day I haven’t got them !
I signed up for this site with the promotion of spend £15, played roughly £20-22 to win £30, bonus of 100 spins did not load so withdrew £30 on Saturday night, emailed customer service had spins applied the day after. From which i won £5 so in total i have 2 confirmations of withdrawal process 1 for just over £30 and one for just over £5. Yesterdays £5 win has finally showed up today. But no sign of my first withdrawal of £30 that i won and had confirmed on 23/03/25. Tried going on site to get assistance only to find my account has been blocked. Emailed them last night to have no response. Emailed them again this morning still no response and no sign of the withdrawal that was confirmed on 23/03/2025 for the £30 winnings and the account is still blocked now. I have also left them a very negative review on trustpilot. Keep away unless you like dealing with headaches and chasing these up to get blanked. My personal rating is 0 stars. Worst online casino experience i have had just wanted to warn others.
Bonus Didnt Load
Withdrawals needed chasing up- still waiting for £30 withdrawal after emailing them
Customer service very slow to respond to issues.
Casino blocks account without warning and getting hold of them is a nightmare.
So I have been playing at Jackpot.com uk for I would say 5/6 months and all was well my account was verified and I made deposits and withdrawals. Now they are withholding 3withdrawals asking for more documents .. I’ve sent them passport , driving licence, letter proving my address and statements from both my bank accounts with some transactions covered but clearly my name, address, and account details are all visible.. I was under the impression that withdrawals can not be withheld when they ask for more documents.. I just feel that something is not right these casinos happily take deposits but when it comes to withdrawals they make it so hard for us customers.. UKGC clearly states that a casino cannot request further verification as a condition of withdrawal if they could have requested it earlier. Yet it seems as though this is exactly what they are doing.
None this casino doesn’t deserve any positive mentions
Absolutely no positives
Nice games
I don’t have any positives
Holding withdrawals even though they have all my personal information
Jackpot.com Casino
Dear Player,
Please note that after analyzing your request Jackpot.com teams have duly confirmed that your withdrawal requests have been processed.
Accordingly, kindly note that our Customer Experience Team has sent you an email with further details, explaining the verification process and informed you that your withdrawal requests have been processed.
We hope that the matter will be now settled to our mutual satisfaction. Should you require any additional information our Customer Experience Team does remain at your entire disposal.
Thank you and best regards,
Jackpot.com Customer Experience Team
H2D1-886452-886452
Unregistered user
• 3 years ago
Oh dear dear, that’s a first time I have experience like this. Asked me to send verification documents- I did! I live in Northern Ireland for over 10years but my nationality is Lithuania, because was born there. And they start questioning me why my passport/nationality is not matching country where I logged in from etc. Is casinos now are making racist comments? Disgusted! Waiting on my withdrawal now with sadness and hurt feelings how can someone can treat people like this 😢
Good casino
Not good customer service
Safety Index explained
Safety Index of Jackpot.com Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot.com Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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