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Jackpot.com Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Maestro
Withdrawal limits
Not Limited for EUR
Lottomatrix Operations Limited
2016
< $1,000,000
  • Ireland (Unverifiable)
OverviewBonusesUser reviews4Safety Index explainedDiscussion1Payment methods11
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Jackpot.com Casino Review

Jackpot.com Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Jackpot.com Casino scored an Above average Safety Index of 7.0, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Carry on reading our Jackpot.com Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Jackpot.com Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Jackpot.com Casino Terms and Conditions as part of our review of Jackpot.com Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based upon our estimates and collected information, we consider Jackpot.com Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Jackpot.com Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

Taking into account all factors in our review, Jackpot.com Casino has scored a Safety Index of 7.0, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: According to our records, Jackpot.com Casino is related to 3 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Jackpot.com Casino.

Terms and Conditions of Jackpot.com Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpot.com Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Jackpot.com Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

Jackpot.com Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 4 player reviews so far.. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Jackpot.com Casino is owned by Lottomatrix Operations Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Jackpot.com Casino has been granted a gambling license in Ireland.

Payment methods, win and withdrawal limits

Jackpot.com Casino supports 11 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Maestro, Neosurf, ApplePay, MuchBetter.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Jackpot.com Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Jackpot.com Casino, managing your account, withdrawals, or other matters. Jackpot.com Casino has an average customer support, judging by the results of our testing.

Slots and casino games at Jackpot.com Casino

Jackpot.com Casino offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Scratch cards, Other card games, Other games.

Casino games from 20 game providers are offered. This includes Playtech, Apricot (Microgaming), Blueprint Gaming, Pragmatic Play, iSoftBet, Eyecon, Booming Games, Tom Horn, Inspired Gaming, Slingo, Pirates Gold Studios, Synot Games, Wizard games, Bally Wulff, Spinberry, Skillzzgaming, G Games, Instant Win Gaming (IWG), Fazi, Betixon.

Bonuses and codes offered by Jackpot.com Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Jackpot.com Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Maestro
Withdrawal limits
Not Limited for EUR

Games

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Tom Horn
  • Eyecon
  • Blueprint Gaming
  • iSoftBet
  • Booming Games
CASINO SCREENSHOTS
jackpot.com_casino_ie_homepage_desktop
jackpot.com_casino_ie_game_gallery_desktop
jackpot.com_casino_ie_homepage_mobile
jackpot.com_casino_ie_game_gallery_mobile

Positives

  • Phone support available
  • Customer support available on Facebook
  • Unlimited withdrawals
  • Payments by PayPal are available

Negatives

  • Live chat support is not available 24/7
  • Live dealer games are not available

Interesting facts

  • Casino only for residents of the Republic of Ireland
  • Casino's main focus is Lotteries and Scratchcards
Author & Guarantor: Mária Buvalová Last updated: 20 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Jackpot.com Casino bonuses

Browse all bonuses offered by Jackpot.com Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (4)

User reviews of Jackpot.com Casino

This is a place to share experience with Jackpot.com Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 10 months ago
This is probably one of my favorite casinos they always fix problems very quickly
  • withdrawals are fast
  • Problems resolved fast
  • Nice selection of games
  • Searching for a game can be more or less impossible in the Search bar
• 1 year ago
So I have been playing at Jackpot.com uk for I would say 5/6 months and all was well my account was verified and I made deposits and withdrawals. Now they are withholding 3withdrawals asking for more documents .. I’ve sent them passport , driving licence, letter proving my address and statements from both my bank accounts with some transactions covered but clearly my name, address, and account details are all visible.. I was under the impression that withdrawals can not be withheld when they ask for more documents.. I just feel that something is not right these casinos happily take deposits but when it comes to withdrawals they make it so hard for us customers.. UKGC clearly states that a casino cannot request further verification as a condition of withdrawal if they could have requested it earlier. Yet it seems as though this is exactly what they are doing.
  • None this casino doesn’t deserve any positive mentions
  • Absolutely no positives
  • Nice games
  • I don’t have any positives
  • Holding withdrawals even though they have all my personal information
Jackpot.com Casino
Dear Player,

Please note that after analyzing your request Jackpot.com teams have duly confirmed that your withdrawal requests have been processed.

Accordingly, kindly note that our Customer Experience Team has sent you an email with further details, explaining the verification process and informed you that your withdrawal requests have been processed.

We hope that the matter will be now settled to our mutual satisfaction. Should you require any additional information our Customer Experience Team does remain at your entire disposal.



Thank you and best regards,

Jackpot.com Customer Experience Team
• 2 years ago
Oh dear dear, that’s a first time I have experience like this.
Asked me to send verification documents- I did! I live in Northern Ireland for over 10years but my nationality is Lithuania, because was born there. And they start questioning me why my passport/nationality is not matching country where I logged in from etc.
Is casinos now are making racist comments?
Disgusted!
Waiting on my withdrawal now with sadness and hurt feelings how can someone can treat people like this 😢
  • Good casino
  • Not good customer service
Safety Index explained

Safety Index of Jackpot.com Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot.com Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates with an unverifiable license

Complaints about Jackpot.com Casino and related casinos (13)

13All0Opened0Not solved6Solved7Rejected

Complaints directly about Jackpot.com Casino

Show more complaints +3
Discussion

Jackpot.com Casino Discussion

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Payment methods

Jackpot.com Casino payment methods

Currencies
EUR
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