Name: IviWin Casino Review
Item: IviWin Casino
Rating: 6.4
Author: Michaela Skalla

OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods

Michaela S.

05/2026

Read our IviWin Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Good selection of game providers
Live chat support is available 24/7
Live dealer games are available

Strict bonus terms and conditions
Just for players from few countries

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 13 Not Available: 2

Game providers

Show all (29)

Payment methods

Show all (8)

Transaction limits

Withdrawal limits

$15,000

per week

Win limits

Unknown

Language options

Website

Available in 5 languages

EnglishFrenchGermanItalianEstonian

Live chat

Available in 1 language

English

Customer support:

Available in 1 language

English

Licensing authorities

EstoniaHKT000077
Verified

Casino screenshots

IviWin Casino Review

To help you decide about IviWin Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. IviWin Casino has a Below average Safety Index of 6.4, which makes it a less than ideal option for most players in terms of fairness and safety. Continue reading our IviWin Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is IviWin Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of IviWin Casino, we have looked closely into the Terms and Conditions of IviWin Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based upon our estimates and collected information, we consider IviWin Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find IviWin Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, IviWin Casino has landed a Below average Safety Index of 6.4. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: To the best of our knowledge, IviWin Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of IviWin Casino.

IviWin Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of IviWin Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to IviWin Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,279 black points in total, out of which 2,279 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of IviWin Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

IviWin Casino has a Mixed User feedback score based on the 31 user reviews in our database. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

IviWin Casino company information and licenses

IviWin Casino belongs to Spaceship Technologies OÜ and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

IviWin Casino is licensed by regulatory authorities in Estonia.

About payment methods and win and withdrawal limits

IviWin Casino accepts 8 payment options. This includes: Skrill, Neteller, VISA, Mastercard, Bank transfer, Inpay, Brite, Jetonbank.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 50,000 per month
USD 15,000 per week

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at IviWin Casino.

Language	Website	Customer support	Live chat
English			24/7
German
Italian
French
Estonian

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at IviWin Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say IviWin Casino has a good customer support based on the responses we have received during our testing.

IviWin Casino casino games and slots

You can play these types of games at IviWin Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 29 casino game providers are available. This includes Nolimit City, Playtech, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Evoplay, Ezugi, BGaming, Wazdan, Tom Horn, Oryx Gaming, Smartsoft Gaming, Fantasma Games, Gamebeat, Swintt, Absolute Live Gaming (alg), Felix Gaming, Mancala Gaming, Gamomat, OneTouch, 3 Oaks Gaming, 1spin4win, CT Interactive, Mascot Gaming, SlotMill, Onlyplay, 4ThePlayer, Hacksaw Gaming, Reel Play.

IviWin Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from IviWin Casino:

100% up to $120 and 120 extra spins
50% up to $100 and 50 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Owner Spaceship Technologies OÜ
Operator SPACESHIP TECHNOLOGIES OÜ
Established 2025
Estimated annual revenues > $1,000,000

Casino Bonuses

IviWin Casino bonuses

Browse all bonuses offered by IviWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews

User reviews of IviWin Casino

This is a place to share experience with IviWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 31 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Mntdw

Silver

Finland

• 4 weeks ago

I made a 20e deposit and it didn't show up in my account so I asked about it in the chat and was told it would take 2 hours. I waited 2 hours but it still didn't show up in my account or go back to the bank.
So a very bad casino that steals money. Avoid that site. My rating is 0/10

Stealing money
Varastavat rahaa
Rude chat
Epäkohtelias chat
Reply to casinoguru review 4 months late and they are just telling lies
Vastaa casinogurun arvosteluun 4 kuukautta myöhässä ja puhuvat pelkkiä valheita

IviWin Casino

Thank you for your feedback, Mntdw.

We have reviewed your account and can see that several deposit attempts were made. However, we were unable to find any record of a support request regarding this issue.

Please note that in some cases, deposits may be delayed due to processing times on the payment provider’s side. If a transaction is not completed successfully, the funds are typically returned to the original payment method automatically.

We understand how concerning this situation may feel. To help resolve it as quickly as possible, we recommend contacting our support team with the transaction details so they can investigate your specific case in detail.

Our team is always ready to assist and ensure that any payment-related issues are properly addressed.

We appreciate you taking the time to leave your feedback.

PetVol

Bronze

Ireland

• 1 month ago

This casino's behavior is terrible. They asked me to complete KYC, and I sent them all the documents and a selfie they requested. They approved my verification, and everything seemed fine. I requested a withdrawal, which was my third. After some time, I logged into my account and saw that they had wiped out my entire winnings. They also accused me of fraud, but I don't understand why. In this case, they were the scammers. No one explained to me why my balance was completely debited.
Bad experience and the casino too.

If you win, they will delete the entire amount of your winnings.
Если выиграете они удалят всю сумму вашего выигрыша

IviWin Casino

Thank you for your review, PetVol.

We have carefully checked your case. Unfortunately, during our standard security procedures and KYC verification, it was determined that the documents you provided showed signs of being falsified. In accordance with our platform rules and security requirements, the use of altered or fraudulent documents is considered a serious violation.

Please note that even after an initial verification approval, accounts may be subject to additional reviews. If any violations are discovered, the administration reserves the right to void winnings and restrict account access.

We understand that this situation may be frustrating, however, all actions were taken in full compliance with the terms and conditions you agreed to upon registration.

If you have any further questions, you are welcome to contact our support team for more detailed information.

We appreciate you taking the time to leave your feedback.

Kubelka

Bronze

Czech Republic

• 1 month ago

I requested a withdrawal, and after a while my account was blocked. These scammers permanently blocked my account and my deposit. They didn't give me any explanation as to why.
Avoid them. I don't understand how they got such a high rating.

They block the account without reason.
Блокируют аккаунт без причин

IviWin Casino

Thank you for your feedback, Kubelka.

We have reviewed your case, and the account was closed due to a violation of our fair play rules, specifically related to irregular betting activity that is not permitted under our Terms and Conditions.

Please note that such decisions are made only after a thorough internal review. As part of this process, your initial deposit was refunded in full.

We understand that this may be disappointing, however, these measures are necessary to ensure a fair and secure environment for all players.

If you need any additional clarification, please feel free to contact our support team.

We appreciate you taking the time to leave your feedback.

Becca1

Bronze

Mexico

• 2 months ago

I've tried to withdraw my money more than 20 times and nothing has happened. I even get emails saying it was approved and the money is returned to my account. I've already uploaded all the documents, they've already been approved, and yet they keep making up instructions for me to follow, even though I already did it. I have a video showing I did it the way they want, and they still tell me I did something wrong. It's incredibly frustrating. The emails are automated, and the online support just tells you the same thing they already said in the email. IT'S A SCAM.

IviWin Casino

Thank you for your feedback, Becca1.

We have reviewed your account and can confirm that it remains active and there are no general restrictions affecting withdrawals.

Please note that withdrawal requests may be returned to the account if certain requirements are not fully completed or if additional verification steps are still needed. All instructions provided by our team are necessary to successfully process your request.

We understand how frustrating repeated requests can be, especially when the process does not go as expected. However, our support team shares the most accurate and up-to-date information available for your case.

We kindly ask you to carefully follow the provided instructions or contact support again so your situation can be reviewed in detail and resolved as quickly as possible.

We appreciate you taking the time to leave your feedback.

Uwens1s

Bronze

Austria

• 5 months ago

I did joined poker rooms before where chat is toxic or players act superior. Here, everyone p[lays fair and friendly. The rake is reasonable, and the structure runs smoothly without lag. Even as a casual, I didnt feel iverwhelmed. The tutorials for new players are short but helpful. That mix of respect and inclusivity is why I keep loggingg on.

Friendly and fair community
Best suppoort

IviWin Casino

Thank you so much for your wonderful review, Uwens1s!

We’re thrilled to hear that you enjoy our friendly and fair poker community — creating a welcoming environment is exactly what we aim for. It’s also great to know that our tutorials, smooth game structure, and reasonable rake have made your experience enjoyable, especially as a casual player.

Your kind words about our support team mean a lot as well. We truly appreciate your trust and loyalty. Wishing you many more fun sessions and great wins ahead!

AntonioD

Bronze

Spain

• 6 months ago

They won't let me withdraw my money, it seems like a scam.

I've been trying to verify my account for weeks, and they keep asking for more and more. I've sent absolutely everything they've requested: my ID, proof of address, even a selfie with my ID and a code they emailed me, which was the last proof I sent.

Even so, every time I try to make a withdrawal, they reject it and ask me for a new, different document.

To my surprise, I just received another email rejecting the withdrawal, asking for another selfie with my ID card in front of my face, literally showing my address!! without even explaining what they mean. It's absurd. Everything points to them looking for excuses not to pay.

I've seen tons of reviews just like mine: people who can't withdraw their money. I'm starting to think this is a complete scam. Be very careful before depositing any money here.

THEY DON'T PAY. KYC INFINITE
NO PAGAN. KYC INFINITO
They ask for surreal and impossible things in order to avoid paying.
Piden cosas surrealistas e imposibles para no pagar

Nothing
Nada

IviWin Casino

Thank you for your feedback, AntonioD.

We have carefully reviewed your case and can confirm that your withdrawal has been successfully processed.

Please note that the verification (KYC) process may require additional documents in some cases, especially when standard checks need to be enhanced for security reasons. These requests are made to ensure the safety of both the account and transactions, and to comply with regulatory requirements.

We understand that repeated requests can feel excessive and frustrating, however, they are not intended to delay payments, but to complete the verification process properly.

If you have any further questions or need clarification, our support team will be happy to assist you.

We appreciate you taking the time to leave your feedback.

EdvinP25

Bronze

Germany

• 7 months ago

Very good casino ivibet always fast payouts and the VIP manager Bruce is very nice guy ❤️

IviWin Casino

Thank you for your feedback, EdvinP25!

We’re glad to hear that your payouts have been processed quickly — smooth transactions are something we always aim for. It’s also great to know that your interactions with Bruce have been positive; we’ll make sure your kind words reach him.

Thanks for taking the time to share your experience!

Gretche70

Diamond

Germany

• 7 months ago

I don't know what to think of this casino. I registered, wagered the bonus, and received my winnings quickly. Then I deposited again, but the payment failed, even though it had already been debited from my bank account, and I haven't received a refund yet. I deposited again to test if it was my bank's fault. No, it wasn't; the deposit was credited immediately. Later, I deposited again with Instant Bank, but again, the money wasn't credited, even though I had confirmation from Instant that the deposit was successful. Two deposits weren't credited but were debited from my bank account. I sent all payments and the statement that I didn't receive a refund to support. Nobody cares, because all my emails are ignored. The live chat only gives repeated replies, saying it's under investigation. I don't believe a word of it. After my withdrawal, the slots behaved differently, as if they were being controlled. I won't deposit another cent there.

One deposit has now been credited to my account, which I had paid with instant. I paid the second one through Klarna, but to this day the money has disappeared, and they claim I canceled the payment. When I cancel a payment, it isn't debited from my bank account, but it was. So, no, I didn't.
stole this money from me!!!!

Fast payout
Schnelle Auszahlung
Games run well with bonus
Spiele laufen mit Bonus gut

Very poor support
Sehr schlechter Support
Emails are ignored
Emails werden ignoriert
After my payout the games were more than bad
Nach meiner Auszahlung liefen die Spiele mehr als schlecht
Deposit was not credited twice, no help from support
Einzahlung wurde 2 mal nicht gutgeschrieben ,keine Hilfe vom Support

IviWin Casino

Thank you for your detailed feedback, Gretche70.

We have carefully reviewed your account and can confirm that the deposits in question have been successfully credited.

Please keep in mind that in some cases, payment methods such as Instant Bank or Klarna may show a completed transaction on the provider’s side while additional processing is still ongoing before the funds are fully reflected in the gaming account. This can create the impression of a missing deposit, even though it is still being processed.

Regarding your concerns about game behavior, please note that all games operate using certified Random Number Generators (RNG), which ensure that results are fully random and not influenced by account activity, including deposits or withdrawals.

We understand how frustrating delays and unclear communication can be, especially when it involves payments. Your feedback regarding support response times has been noted, as we are continuously working to improve our service.

If you have any remaining concerns, we recommend reaching out to support again so they can provide a detailed breakdown of the transactions.

We appreciate you taking the time to leave your feedback.

sdexcid

Diamond

Canada

• 9 months ago

I really want to give them a negative review because my luck here has been dreadful and their responsible gambling doesnt exist and when you ask, they dont respond.

But everything seemed fine. i cashed out once and was paid but lost a couple thousand. Maybe my fault I was doing bonus buy on Mental 2 slot...and could never win anything on the bonus buys. Its a terrible money sucking slot.

But in the end I have to be fair and not complain about losses but how the casino acts overall. And to me, they acted fine aside for responsible gambling options.

VIP host gave me a few freebies and was nice to me. Not sure I will play here in the future. Some casinos for some strange reason the wins just are never there. Sucks because I want to like it because of the high rtp, the look and feel and friendly support.

friendly support
friendly vip host
good selection on games mostly on hight rtp
vpn friendly

cant seem to win here
lacks responsible gambling option

IviWin Casino

We truly appreciate the balanced perspective you’ve shared—even after a tough run. While luck can certainly be frustrating, especially on high-volatility slots like Mental 2, it’s great to hear that you found our support team and VIP host friendly and helpful, and that your cashout went smoothly.

We also take your feedback about the lack of visible responsible gambling options very seriously. This is a critical area, and your comments highlight the need for improvement. Responsible gambling tools should always be accessible and supported by responsive service.

Thank you again for being fair in your assessment—we hope to improve in the areas you mentioned and give you a better experience in the future, should you decide to return!

zoltankovacs

Bronze

Hungary

• 11 months ago

Overall, an absolutely positive experience, and that's coming from a player losing a lot there.

They DO accept player from Hungary
KYC is fast and you can complete KYC before withdrawal
Support is super fast, helpful and knowledgeable
Huge selection of slots and sports

Withdrawal is only available in your deposit method
Not the best odds for markets and fixed combo-lines instead of same-game parlays

IviWin Casino

Thank you for your honest and detailed review, zoltankovacs!

We truly appreciate your positive outlook, even as a player who hasn’t had the best luck—your feedback means a lot. We’re glad you’ve had a great experience with fast KYC, helpful support, and our wide selection of slots and sports.

Your points about the withdrawal limitations and betting options are noted, and we’ll pass them along to the relevant teams. We’re always working to improve and your insights help us do just that.

Thanks again for sharing your experience and for choosing IviBet!

ZulikPo

Bronze

Czech Republic

• 1 year ago

My account was fully verified. I made three deposits, after the third deposit I was lucky and won a little. I decided to withdraw part of the winnings. They started to repeatedly request documents and reject my withdrawal. I sent them again and again, they reject my withdrawal again and again. It looks like this casino is either poor or just does not want to pay, I advise you not to contact them, you will waste your money and time. P.S. Read the reviews below starting from the third page, they did the same to other players, as if they were carbon copies. As I understand it, they have such a policy, under any pretext not to pay players.

Fast deposit

There is no withdrawal of funds
They endlessly and senselessly request documents, in a circle

IviWin Casino

Thank you for your feedback, ZulikPo. We’re genuinely sorry to hear about your experience and fully understand how frustrating this must be for you.

Please know that we take such concerns very seriously and would like to investigate your case thoroughly. However, we were unable to locate your account, as no email or account details were provided. To help us resolve this issue and ensure you receive proper assistance, we kindly ask you to reach out directly to our support team via email.

Our goal is to provide a fair and transparent gaming environment, and we are committed to reviewing and resolving any concerns as quickly as possible. We hope to hear from you soon so we can assist you further.

Christen41

Bronze

Peru

• 1 year ago

Good combo of casino and sports betting. Ivibet - solid platform with both casino games and sports betting in one place. The site is user-friendly and loads quickly. Payouts are reliable, and the bonuses are decent. I just wish there were more deposit options.

Combo of sports betting and casino
Quick payouts
Decent bonuses

IviWin Casino

Thank you for your thoughtful review, Christen41!

We’re glad to hear that you’re enjoying the combination of casino games and sports betting on IviBet. It’s great that you find the platform user-friendly, quick to load, and reliable for payouts. We’re also happy to know that you’ve been satisfied with our bonuses.

We appreciate your feedback regarding more deposit options. We’re always working to improve and will take your suggestion into consideration as we continue to enhance the platform.

Wishing you the best of luck with your gaming and betting experience!

bombamen5

Silver

Portugal

• 1 year ago

I've played here a few times and I liked it at first! At first I didn't get any winnings, but as I played I got a few, but every time the bonus comes out in the middle of a game, the screen locks up and goes back to the start menu with error 404 ?!
If you go to the chat to explain, even if you send the screenshots, they evaluate the session and claim that you got winnings !!! Ridiculous
Apart from that, I've rarely played there.

Quick washes
Lavatmentos rapidos
Kyc rápido
Kyc rápido

Rtp low
Rtp baixo
Games freeze at bonus time and nothing is solved they say everything is ok
Jogos congelam na hora do bónus e nada resolvem dizem que está tudo ok

IviWin Casino

Thank you for sharing your experience, bombamen5.

We’re really sorry to hear about the issues you’ve faced with game freezes during bonus rounds and the frustrations with customer support. This definitely isn't the experience we want for our players, and we take your feedback seriously. We’ll be investigating the problem with the games locking up during bonus rounds to ensure this doesn't continue happening.

Regarding the support response, we sincerely apologize if it felt like your concerns weren’t addressed properly. Your experience with customer service is important to us, and we’re always striving to improve in that area.

Thank you for your honesty, and we truly hope we can resolve these issues for you moving forward. If you decide to give us another chance, please don’t hesitate to reach out to us directly if you need further assistance.

Wishing you better luck and smoother gaming in the future!

yqvr4n5bwr

Bronze

Hungary

• 1 year ago

The best online casino on the market right now, I recommend it to everyone, lots of bonus options, fast customer service and exceptional treatment of players.

fast withdrawals
lots of bonus

IviWin Casino

Thank you for the amazing feedback, yqvr4n5bwr! We're thrilled to hear that you consider Ivibet the best online casino and that you’ve had such a positive experience with our bonuses, customer service, and overall treatment of players. Your recommendation means a lot to us!

We’re committed to continuing to provide a top-tier experience for all our users, and your kind words inspire us to keep improving. If you ever need anything or have any suggestions, don’t hesitate to reach out. We're here to make your experience even better!

Thanks again for your support, and we look forward to welcoming you back to Ivibet!

Leroi

Bronze

Czech Republic

• 1 year ago

Be very careful with this casino, or better yet, don't deal with them at all.
They rejected my documents several times and then confiscated my winnings, accusing me of fraud.
I uploaded what they asked for. I wanted to withdraw $150 and they confiscated everything.
I can't imagine what will happen if you win $1500.
Avoid them, otherwise you will regret dealing with them

There is nothing good here.

Support is useless and incompetent.
Account blocked without explanation
Fraudulent casino
You will never receive your winnings.

IviWin Casino

We are truly sorry to hear about your experience, Leroi.

This situation is deeply concerning, and we understand how frustrating it must be to feel like your account and winnings were unfairly handled. We take such matters very seriously and want to investigate your case thoroughly to understand what happened.

Please reach out directly to our support team with the details of your case so we can look into this and work to resolve the issue. Our goal is always to ensure that our players are treated fairly, and we’re committed to addressing any concerns that arise.

Thank you for bringing this to our attention, and we sincerely hope we can resolve this matter for you.

WLAD26

Bronze

Germany

• 1 year ago

I personally really like this casino. Especially the sports betting offers and also slots. There is also a support team with a super VIP manager. At this point I would like to thank my VIP manager Chase and his team, who are always there to help me when I need help or a free bet

Keep it up!

IviWin Casino

Thank you for your kind words, WLAD26!
We’re thrilled to hear that you enjoy our sports betting and slots. It’s wonderful to know that Chase and our VIP support team have been there for you whenever you need assistance. Your appreciation means a lot to us! We’ll continue working hard to provide the best experience possible. Keep enjoying your time with us!

percype

Bronze

Austria

• 2 years ago

Great Site and a really good VIP support! I had issues with my withdrawal but they helped me immediately to fix it.

I highly recommend them!

thanks Elliot!

IviWin Casino

Thank you for your great review, percype! We’re thrilled to hear that you had a positive experience with our VIP support and that Elliot was able to assist you promptly with your withdrawal issue. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out. Happy gaming!

lampard2230

Bronze

Poland

• 2 years ago

good casino, great customer service and is loyal to their customers that shows dedication and commitment. They also have fast payouts and no problems if you follow their rules. I highly recommend them.

great customer service

IviWin Casino

Thank you for your positive feedback, lampard2230! We're glad to hear that you had a good experience with our casino and customer service. Providing excellent service to our customers is our top priority, and we appreciate your recognition of our dedication and commitment. We're committed to ensuring fast payouts and a seamless gaming experience as long as our players adhere to our rules. Your recommendation means a lot to us, and we look forward to serving you again in the future!

davidkaloh

Bronze

Slovenia

• 2 years ago

Great site! Great support! Great vip managers! Enjoying using them as my betting provider!

Support

None

IviWin Casino

We're thrilled to hear that you're having a great experience with Ivibet, davidkaloh! Providing top-notch support and service to our customers is our priority, and we're glad to hear that you're enjoying our platform. Our VIP managers are dedicated to ensuring that you have the best possible betting experience. Thank you for choosing Ivibet as your betting provider, and we look forward to continuing to serve you!

D_Nyce02

Bronze

Canada

• 2 years ago

This is a great site that is very fair, provides great customer service, and is loyal to their customers that shows dedication and commitment. They also have fast payouts and no problems if you follow their rules. I highly recommend them.

IviWin Casino

Thank you for your positive feedback, D_Nyce02! We're delighted to hear that you find our site fair and that you appreciate our commitment to providing excellent customer service. Ensuring fast payouts and maintaining transparency with our rules are top priorities for us. We're grateful for your recommendation and look forward to continuing to provide you with a great experience on Ivibet!

deboraperra83

Bronze

Italy

• 2 years ago

I registered on the site and started playing, achieving a win of €1100; at the time of the withdrawal request they began to request, in sequence, a series of documents and with each sending of what was requested I was denied the withdrawal by adding a new request.
In addition to the identity document, they asked me for the photo of the card with which I made the deposits, then a document certifying that the card is registered in my name, now they asked for my extract with the movements ranging from 1/12 to today ; now I will try to go to the post office and get what I requested, but I am sure (reading the other reviews) that immediately afterwards they will find another trick to avoid paying. I DO NOT RECOMMEND INVESTING MONEY ON THIS PLATFORM.

Withdrawing is practically impossible
Prelevare è praticamente impossibile

IviWin Casino

We're sorry to hear about your experience, deboraperra83. We understand your frustration with the withdrawal process. We strive to ensure a smooth and efficient withdrawal experience for all our players. However, we also have security measures in place to prevent fraudulent activities and to comply with regulatory requirements. We apologize for any inconvenience caused and appreciate your patience and cooperation in providing the requested documents. If you encounter any further issues or have any concerns, please don't hesitate to contact our customer support team for assistance.

stickeralarm

Gold

Austria

• 2 years ago

Casino pays out super fast, games are great
Harry VIP Manager tries extremely hard

EVERYTHING
ALLES

NOTHING
NICHTS

IviWin Casino

We appreciate your feedback, stickeralarm! It's fantastic to hear that you find our casino pays out quickly and offers great games. We'll be sure to pass along your compliments to Harry, our VIP Manager, for his dedicated efforts. If you have any further feedback or need assistance, feel free to reach out to us anytime!

system7012

Bronze

Chile

• 2 years ago

I created an account at this casino and completed the verification process for my account, providing all the necessary documents. However, when it was time to withdraw money, they started making meaningless requests to verify my account, even though it had already been verified previously.

Initially, they asked me for photographs of both sides of my credit card, with my name visible but with certain information hidden. After I sent them this information, they informed me that they also needed a copy of my credit card transaction, which was to include the time, date, amount, and details of the transaction, as well as my name. I complied with this requirement and sent the requested documentation.

However, they later informed me that I had never used that card at their casino, which was confusing and contradictory. Since I had already provided all the necessary documentation and verified my account beforehand, I expected the withdrawal process to be smooth and hassle-free.

I am disappointed and frustrated by this situation as I have followed all instructions and provided the required information.

As a recommendation I suggest, do not create an account in this casino.

The customer service at this casino is extremely poor.
El servicio al cliente de este casino es extremadamente deficiente.
The account verification process at this casino is overly complicated and cumbersome.
El proceso de verificación de cuenta en este casino es excesivamente complicado y engorroso.
Handling withdrawals at this casino is extremely frustrating.
El manejo de los retiros de dinero en este casino es extremadamente frustrante.
The lack of transparency in the policies of this casino is concerning.
La falta de transparencia en las políticas de este casino es preocupante.
The fact that they inform me that I have never used my credit card at their casino, despite having provided proof of previous transactions.
El hecho de que me informen que nunca he utilizado mi tarjeta de crédito en su casino, a pesar de haber proporcionado pruebas de transacciones anteriores.

IviWin Casino

system7012, we apologize for the inconvenience you've experienced with the withdrawal process. We understand your frustration and we're sorry for any confusion caused by our verification requests. Our goal is to ensure the security of our platform and compliance with regulatory requirements, which sometimes requires additional verification steps.

We appreciate your cooperation in providing the requested documentation, and we're sorry if our communication about your credit card usage was unclear. We strive to provide transparent and efficient service to all our players.

Your feedback is valuable to us, and we will review our verification process to ensure it's as smooth and straightforward as possible for our players. If you have any further concerns or questions, please don't hesitate to contact our customer support team, and we'll do our best to assist you.

greenlion

Bronze

Portugal

• 3 years ago

Be very careful with this casino.
They have many difficulties when carrying out the survey, they ask for ridiculous documentation and when support is needed they say they are having technical problems.
Please do not play on this platform.
In addition, I asked to close the account several times without success.

away from this platform

I don't see anything positive on this platform
Nao vejo nada de positivo nesta plataforma

Distance from this casino please
Distância deste casino por favor
Misleading and uneducated assistance
Assistência enganadora e com pouca educação
Difficulty making withdrawals
Dificuldade em fazer levantamentos

IviWin Casino

We apologize for the challenges you've encountered with our withdrawal process and customer support, greenlion. We understand your frustration and we're sorry for any inconvenience caused. Your feedback is valuable to us, and we're constantly working to improve our services to ensure a better experience for all our players.

Regarding the account closure requests, we apologize for any delays or difficulties you've experienced. We'll investigate this matter further to ensure that account closure requests are handled promptly and efficiently in the future.

If you have any specific issues or concerns that you'd like us to address, please feel free to contact our customer support team, and we'll do our best to assist you. Thank you for bringing these issues to our attention, and we hope to regain your trust in the future.

Lady

Unregistered user

Brazil

• 3 years ago

The casino is a scam! You enter, win and they invent everything to not pay you, including that you broke "rules"!... it's a terrible casino!!!
But, I'm going to leave a tip here of 3 that I've already won and withdrawn without a problem: headsbet, Estrela bet and realsbet are excellent!!!… I leave the tip for you! On reals bet I even won a jackpot of 8000, and about 5 hours later it was already in my account👍🏼! I hope that I have helped you not to fall for the IVIbet scam, this casino sucks and the team is even worse! They even blocked my account when I charged them the money I had won👍🏼

Doesn't pay what we earn!, blocked my account when I charged the money I won! The person on the team who attended to me was super rude! Stupid and blocked my account so I couldn't pay what I owed
Não paga o que ganhamos!, bloquiou minha conta quando cobrei o dinheiro q ganhei! A pessoa da equipe q me atendeu foi uma super mal educada! Estupida e bloquiou minha conta p não pagar o que me devia

IviWin Casino

Lady, we're sorry to hear about your negative experience. We take such feedback seriously and strive to ensure fair and transparent gaming experiences for all our players.

Regarding your account and payment issues, our team follows strict protocols to ensure compliance with our terms and conditions. If your account was blocked, it may have been due to a violation of our policies. However, we understand your frustration and would like to investigate further to resolve any misunderstandings.

Please reach out to our customer support team with your account details so we can investigate this matter further and provide assistance accordingly. Thank you for bringing this to our attention.

Gollub7923

Silver

Germany

• 3 years ago

Update I have now unsubscribed and recommend it to everyone.

Zero stars would still be too much. I've experienced a lot with casinos, but what they don't do. Bonus implemented 5 times in sports betting, then the credit would be put back on the deposit and the open bets would simply be deleted.
Absolute scammers.
Hands off!!!

Nothing to report
Nichts zu vermelden

IviWin Casino

We're sorry to hear about your negative experience, Gollub7923. We take such feedback seriously and strive to ensure fair and transparent gaming experiences for all our players.

Regarding the issues you've encountered with bonuses and sports betting, we understand your frustration and apologize for any inconvenience caused. We aim to provide clear and consistent terms for all our promotions, and we will investigate this matter further to ensure that our policies are being upheld correctly.

Your feedback is valuable to us, and we appreciate your recommendation. We will use this opportunity to review our processes and make improvements where necessary to enhance the overall experience for our players.

If you have any further concerns or would like to provide additional details about your experience, please don't hesitate to contact our customer support team. Thank you for bringing this to our attention.

GolDj

Silver

Greece

• 3 years ago

They don't want to give you the money. They delay the requests and usually they reject them for silly reasons. They keep asking for useless papers so they will not give you the money. When you pressure them they will even send you some ridiculous email telling you that you broke some casino rules about the bonus etc (silly stuff that does not exist). They do what they want. Stay away from this casino if you don't want to lose your money. Danger

Nothing at all

They steal your money
They will find all excuses not to give you the money
They will say lies that you broke casino rules so they will not give you the money

IviWin Casino

We apologize for any inconvenience you've experienced with your withdrawals, GolDj. We assure you that we take all withdrawal requests seriously and strive to process them as quickly and efficiently as possible.

Regarding the request for additional documentation, we may occasionally require certain documents to verify the account and ensure compliance with our terms and conditions. This is a standard procedure aimed at maintaining the security and integrity of our platform. We understand that this process can be frustrating at times, but it is necessary to prevent fraudulent activity and ensure a safe gaming environment for all our players.

If you believe there has been a misunderstanding or if you require further assistance with your withdrawal, please feel free to reach out to our customer support team. We are here to help resolve any issues you may encounter and ensure a positive gaming experience for you.

Your feedback is important to us, and we appreciate your patience and understanding. We will continue to work hard to improve our services and address any concerns raised by our players.

Alex

Unregistered user

Norway

• 3 years ago

Ivibet is a scam site. They create fake results on sports betting so you'll lose even though the teams won in reality. Their customer service is not responding to emails, all you get is a fake chat bot. Stay far away from this site.

Nothing at all

They steal your money

IviWin Casino

Alex, we're sorry to hear about your experience. At Ivibet, we take allegations of unfair practices seriously. We assure you that we strive to provide a fair and transparent gaming environment for all our users.

Regarding your concerns about sports betting results, we want to emphasize that we rely on reputable sports data providers to ensure the accuracy of our sports betting outcomes. Any discrepancies between our results and actual events are unintended and will be thoroughly investigated.

Our customer service team is committed to providing timely and helpful assistance to all our users. We apologize if you have encountered difficulties reaching us via email. We encourage you to try our live chat support, where our agents are available to assist you in real-time.

We value your feedback and take all complaints seriously. If you have any specific issues or concerns, please provide us with more details so that we can investigate them promptly. Your satisfaction is important to us, and we will do our best to address any issues you may have encountered.

Matthias1990

Silver

Germany

• 3 years ago

Unfortunately, my verification was only rejected for the reason that no time of the transfer was shown on the receipts.
Such information is not possible with my bank.
Only the day is displayed.

Unfortunately, probably a tactic to delay the payout.

I won't play here anymore.

Support replies quickly
Support antwortet schnell

Payout without time stamp not possible
Auszahlung ohne Uhrzeitstempel nicht möglich
Deposits sometimes take 3 days
Einzahlungen dauern manchmal 3 Tage
no player protection
kein Spielerschutz vorhanden

IviWin Casino

Matthias1990, we apologize for any inconvenience you've experienced with the verification process and the delay in your payout. Our aim is to ensure a smooth and efficient withdrawal experience for all our players.

Regarding the verification requirements, we understand that certain banking systems may not provide detailed transaction information. We'll review our verification process to ensure it's fair and reasonable for all players.

As for the delay in deposits and any lack of player protection, we'll investigate these issues further to address them appropriately. Your feedback is valuable to us as we continually strive to improve our services.

If you have any further concerns or require assistance, please don't hesitate to contact our customer support team. We're here to help and ensure your experience with us is positive.

tridan

Unregistered user

Germany

• 3 years ago

I'll be brief: no system bets, no customer service, no help - stay away from this site. It is the worst betting site and I have seen many.

reasonably good odds
halbwegs gute Quoten

customer service
Kundenservice
Withdrawal different than deposit
Auszahlung anders als Einzahlung
no system bets
keine Systemwetten

IviWin Casino

tridan, we apologize for the inconvenience you experienced. We strive to provide a positive betting experience for all our users, and it's disappointing to hear that we fell short of your expectations.

We aim to provide prompt and helpful customer service to assist with any issues or inquiries. We apologize if you did not receive the level of support you expected. We will review our customer service processes to ensure they meet the needs of our users.

We acknowledge that discrepancies between deposit and withdrawal methods can be frustrating. We are committed to streamlining our withdrawal process to make it more user-friendly and consistent.

We appreciate your feedback and will use it to make necessary improvements. If you have any further concerns or questions, please feel free to contact us. We value your feedback and are dedicated to providing a better experience for all our users.

Safety Index explained

Safety Index of IviWin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of IviWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

Players claiming one too many bonuses risk losing their winnings
T&C copied from the casino's website (in English):
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
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Continued gameplay after incorrectly evaluated bets renders the bets undisputable
T&C copied from the casino's website (in English):
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Complaints about IviWin Casino and related casinos

(103)

103All3Opened0Unresolved28Resolved72Rejected

Complaints directly about IviWin Casino

Current status Waiting for Casino Guru to reply 3d 12h 22m 39s

Player’s account has been closed.

The player from Bangladesh has his account blocked and winnings confiscated after making an initial withdrawal of $400. Despite using the casino without incident since opening the account on April 23rd, the casino claims he violated rules regarding multiple accounts, which he denies.

Read moreRead less

Opened Submitted: 12 May 2026

Current status Waiting for player to reply 2d 10h 23m 16s

Withdrawal of player's winnings has been delayed.

The player from Greece has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.

Opened Submitted: 28 Apr 2026

Our verdict Unjustified complaint

Player's winnings have been confiscated.

The player from Poland filed a complaint against Ivibet casino for the confiscation of her winnings and her account suspension without notice. She had submitted multiple withdrawal requests and later, upon account suspension, was informed of it only through live chat without any explanation, while also noting that gameplay had continued normally. She sought full payment of her winnings and completion of her withdrawal requests due to a lack of evidence supporting the casino's actions. The complaint was resolved by rejecting the player's claim after it was confirmed that the winnings were accrued during a known technical glitch affecting games from the Amatic provider. It was established that the winnings were considered illegitimate due to the timing of the malfunction, and the decision aligned with similar cases.

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Closed Submitted: 24 Apr 2026

Disputed amount: 70,570 zł

Our verdict Other

Player's deposit bonus is delayed.

The player from Mexico experienced issues with his first deposit promotion, as his deposit was not credited and he received conflicting information about wagering requirements. He was unable to wager his bonus and felt that he had not received a fair response from customer service regarding his situation. We informed him that since he had used his deposit balance before the bonus was credited, it was generally not possible to retroactively apply the bonus. As there was no clear proof that the bonus had been activated or that valid winnings were withheld, the complaint was outside the scope of our resolution process and was therefore rejected.

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Closed Submitted: 14 Apr 2026

Disputed amount: Mex$167

Our verdict Player stopped responding

Player's withdrawal is delayed due to document issues.

The player from Greece faced difficulties withdrawing funds from the casino after making multiple deposits, including one via debit card to enable withdrawals. He submitted the necessary transaction documents, but the casino insisted on additional information not provided by his bank. Despite numerous conversations with customer support, he was unable to resolve the issue, as the casino also experienced technical problems processing withdrawals via bank transfer. The complaint was closed due to the player's lack of response to further inquiries, and no resolution was reached at that time.

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Closed Submitted: 06 Apr 2026

Disputed amount: €751

Our verdict Player stopped responding

Player's withdrawal is delayed.

The player from Costa Rica had requested a withdrawal a month ago and had made three additional withdrawals totaling 700,000 Costa Rican colones over 48 hours prior. Despite having provided all necessary verification documents, he continued to face delays and was still waiting for the funds to be processed. The Complaints Team explained that withdrawal delays could occur due to KYC verification or high withdrawal volumes and advised patience and cooperation with the casino. After extending the response time, the complaint was closed due to the player's lack of communication, with the option to reopen if he resumed contact.

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Closed Submitted: 05 Apr 2026

Disputed amount: ₡700,000

Our verdict Case closed

Player's withdrawal is delayed due to document request.

The player from Paraguay faced withdrawal issues as the casino requested a utility bill that he did not possess, despite having already provided his ID, proof of bank address, and a required selfie. We clarified that KYC verification was a mandatory security process for identity confirmation and inquired whether the utility bill was the only outstanding document and if other documents had been approved. The issue was eventually resolved, and the player confirmed the resolution, leading us to mark the complaint as resolved in our system.

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Resolved Submitted: 31 Mar 2026

Disputed amount: $420

Our verdict Player stopped responding

Withdrawal of player's winnings has been delayed.

The player from Brazil had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. We had advised the player to wait at least 14 days for the withdrawal to be processed, considering possible delays due to KYC verification or high withdrawal volumes. After the recommended time frame had passed, no response or update was received from the player despite reminders. Consequently, the complaint was closed due to lack of communication, with the option to reopen if the player resumed contact.

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Closed Submitted: 27 Mar 2026

Disputed amount: 22,800 R$

Our verdict Unjustified complaint

Player’s account is closed and funds confiscated.

The player from Brazil reported that his account had been closed and his balance of R$1,603.56 confiscated by Ivibet due to unsubstantiated claims of fraudulent activity. He stated that he had not used any bonuses and had only played with his actual deposits. He demanded proof of the alleged wrongdoing or a full reimbursement of his balance. The casino provided evidence of opposite betting, which was a violation of their Terms and Conditions, and refunded the player's deposit. Upon reviewing the evidence, we found the casino's actions justified, resulting in the rejection of the player's complaint.

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Closed Submitted: 04 Mar 2026

Disputed amount: 1,603 R$

Our verdict Case closed

Withdrawal of player's winnings has been delayed.

The player from Mexico had submitted a withdrawal request less than two weeks prior to contacting us. Winnings had not been obtained up to that day. The delay was attributed to verification issues and processing times communicated by the casino. The player reported multiple unsuccessful attempts to withdraw despite using correct information, and that approved withdrawals were later reversed. The complaint was marked as resolved after the player confirmed the issue had been addressed.

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Resolved Submitted: 02 Mar 2026

Disputed amount: Mex$25,000

Show more complaints (+10)

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