This review examines Ice36 Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Ice36 Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Ice36 Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Ice36 Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Ice36 Casino review, we carefully went through and inspected the Terms and Conditions of Ice36 Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Ice36 Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Ice36 Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Ice36 Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Ice36 Casino is interconnected with 44 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Ice36 Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Ice36 Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ice36 Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Ice36 Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 636 black points in total, out of which 636 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Ice36 Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 7 player reviews of Ice36 Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Ice36 Casino is owned by Kinetic Digital and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Ice36 Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Payment methods, win and withdrawal limits
Ice36 Casino supports 10 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Sofort Banking, Trustly, ApplePay, Direct e-banking, Instant Payments by Citadel, Entercash.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Ice36 Casino in the table below.
Language
Website
Customer support
Live chat
English
German
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Ice36 Casino, managing your account, withdrawals, or other matters. Ice36 Casino has an average customer support, judging by the results of our testing.
Ice36 Casino slots and casino games
Ice36 Casino offers these types of casino games: Slots, Jackpot games.
Casino games from 19 game providers are offered. This includes Nolimit City, Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Relax Gaming, Greentube, Oryx Gaming, Apparat Gaming, Games Global, Reel Time Gaming, Synot Games, Hacksaw Gaming, Gamomat.
Bonuses and codes offered by Ice36 Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Ice36 Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Ice36 Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Ice36 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(7)
User reviews of Ice36 Casino
This is a place to share experience with Ice36 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Worst casino I've ever played The first withdrawal I made was quick for a small amount A Second of a high amount I couldn't get it due to the delay I gave up and played the entire balance Chat did not respond to inform why the withdrawal was not processed I do not recommend do not play Players are helpless In support chat and emails I sent over 30 emails without Response Good casino bet365 and lancebet these are really good
Pior cassino que joguei A primeira retirada que fiz foi rápida de um valor pequeno A Segunda de um valor alto não consegui pela Demora desisti e joguei todo o saldo Chat não respondia para informar porque não processava o saque Não recomendo não joguem Os jogadores ficam sem ajuda No chat e nos e-mail do suporte Mandei mais de 30 e-mails sem Resposta Cassino bons bet365 e o lancebet esses realmente são bons
Withdrawal is not approved and they don't tell you why This is a small withdrawal I had already made with Sucesso High value they hold it on purpose for you to play everything Chat and support replies don't work
Saque não é aprovado e não informam o motivo Isso q um saque de valor pequeno eu já tinha feito comSucesso Valor alto eles seguram propositalmente para você jogar tudo Chat e suporte responde não funciona
I'm editing the review to make the experience transparent. It took 4 days to approve documents. Chat does not work, emails took a while but they responded. After approval, I asked for a withdrawal and in one day they made a deposit.
Estou editando a avaliação para deixar transparente a experiência. Demoraram 4 dias para aprovar documentos. Chat nao funciona, emails demoraram mas responderam. Apos a aprovação, pedi levantamento e em um dia fizeram deposito.
It only took two days to confirm the account, I was already prepared that it would take longer. It has been a habit that the sister companies of this Casino take a long time. I was really surprised.
Vain kaksi päivää meni tilin vahvistukseen, olin jo varautunut että menee pitempään. Tapana on ollut että tämän casinon sisaryhtiöillä hommassa kestää. Olin todella yllättynyt.
Playing in this casino and tearing up money is the same thing, there is no service and there are always problems in the casino and it is almost impossible to solve them, you do not verify your account when you send the documents if you have won, much less can you withdraw money, do not waste time, there are many reliable casinos out there, research better before entering this casino of scammers, I don't know how this casino has a good reputation in the guto casino.
Jogar neste casino e rasgar dinheiro e a mesma coisa, não tem atendimento e sempre tem problemas no casino e quase impossível resolver, não verifica conta quando envia os documentos se tiver ganhos, muito menos consegue sacar dinheiro, não perca tempo, tem muitos casino confiáveis por aí, pesquisem melhor antes de entrar neste casino de golpistas, não sei como tem boa reputação no casino guto esse casino.
there is no customer service, they do not confirm with a document hey no is confirmed by a document, you cannot withdraw money the winnings Scammers?
Marcinek79
Unregistered user
• 1 year ago
Shity hole casino They keep all yor money,sending documents over week ago,still nothing,not even bothered reply . avoid.There is plenty reliable casinos all around no this one
Cecilia198531
Unregistered user
• 2 years ago
Casino sells promotions and does not give anything winer I remove the balance from my hot account casino still sells promos and does not give anything
Casino vende promociones y no da nada winer me quito el saldo de mi cuenta caliente casino igual vende promos y no da nada
tiger-casino
Tiger casino
Winer, ice and hot
Winer ,ice y caliente
Safety Index explained
Safety Index of Ice36 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ice36 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
06 Aug 2022
Complaints about related Slingo Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
11 May 2023
Complaints about related LuckyMe Slots Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
15 May 2023
Complaints about related Lord Ping Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
05 Nov 2020
Complaints about related Genting Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
19 Jun 2023
Complaints about related Simba Games Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
16 Jun 2023
Complaints about related Prime Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
12 Jun 2023
Complaints about related SpinGenie Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
18 Apr 2023
Show more complaints (+33)
Discussion
Ice36 Casino Discussion
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