HeySpin Casino DK Review

Name: HeySpin Casino DK Review
Item: HeySpin Casino DK
Rating: 8.5
Author: Zuzana Clarksdottir

8.5/10Safety Index High by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Show all (17)

Withdrawal limits

per month

70,000 kr.

Owner AG Communications LTD

Established 2017

Estimated annual revenues

> $20,000,000

Licensing Authorities

Denmark (DGA)

OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods17

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HeySpin Casino DK Review

We've thoroughly reviewed HeySpin Casino DK and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, HeySpin Casino DK is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: HeySpin Casino DK has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that HeySpin Casino DK is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (17)

Withdrawal limits

per month

70,000 kr.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

eSports betting

No crash games

Language options

Danish website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (81)
Game providers (81)

Positives

Extensive collection of games from multiple providers
Payments by PayPal are available
Nice website

Negatives

Live chat support is not available 24/7

Interesting facts

Small casino popular in Denmark
Casino is part of the Aspire Global group of casinos
Registration available only to holders of Danish CPR (personal identification) number

Author & Guarantor: Zuzana Clarksdottir Last updated: 27 Sep 2023 Anything incorrect or missing? Let me know

HeySpin Casino DK bonuses

Browse all bonuses offered by HeySpin Casino DK, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of HeySpin Casino DK

This is a place to share experience with HeySpin Casino DK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Leia78

Advanced Novice

• 8 months ago

The casino is so good that I sent my documents for verification and they said I was under 18, with my year of birth being 1984 hahaha. Compassion!!! Now the chat doesn't even respond to me. I'm going to stay away from here lol

It was not possible to test the casino because it started badly after checking
Não deu para testar o casino pq já começaram mal logo na verificação

I don't know
Não sei

Aneoiteiro

Novice

• 8 months ago

I don't understand how a bookmaker and slots are as bad and misleading as this one can have a score of 8. Honestly, it must be a fake profile and a robot evaluating it. Still no profile picture, don't believe it. I had a bad experience at this bookmaker. I won the money and tried to withdraw, said the system was down, but to receive the system is always working. Worst of all was the attendant Vick, who stole all the money from my balance, that one 🤬🤬🤬. I don't recommend it to anyone. Horrible employees, liars and cheaters. Here I only work with the truth, no matter who it hurts. Note 1 not to miss Zero, if you want to bad yourself, put money in this casino 😂

Loot system down 🚫
Sistema de saque fora do ar 🚫
Bad service 😳
Atendimento ruim 😳
Vick cheater 🤬
Vick trapaceira 🤬
Free spins do not enter 😱
Rodadas grátis não entra 😱
They are starving 😂
Estão passando fome 😂
Lie in the customer's face 👹
Mente na cara do cliente 👹

ingomid63

Advanced Novice

• 8 months ago

I cannot recommend the casino for players from DE and AT because I see the terms and conditions as unfair. we are charged a buy-win fee of more than 4% (live casino) a fee was charged on withdrawal. to look in the terms and conditions there was nothing. upset because of that. On a positive note, I would like to mention that the chat is nice and helpful, support responds quickly, verification is possible online and a payout is quick if all the documents are filled. there are. Unfortunately, I would like to continue playing there, but the conditions with a fee make it negative for me

I would like to mention positively that the chat is nice and helpful, support replies quickly, verification online possible
positiv möchte ich erwähnen, dass der chat nett und hilfreich ist, support schnell antwortet, Verifizierung online möglich
chat and support fast polite
chat und support schnell höflich

buy-win fee greater than 4% charged
buy-win gebühr von mehr als 4 % erhoben
fee at AZ, found nothing about it in AGB
gebühr bei AZ, nichts darüber in AGB gefunden

kchoudhury78

Junior Apprentice

• 1 year ago

This is the complaint I have just sent to heyspin . . . I strongly advise you NOT to ignore this complaint. My complaint is about you closing my account for no reason. And charging me a withdrawal fee of £110 amongst the rest. I have just had confirmation from Debbie Carter from the gambling commission that you should NOT have charged me a few of £110 and advised me to put in this complaint. So that's what I am doing. You are in breach of contract. I want all fees refunded to me. And a full explanation as to why you closed my account? Ignore this? And you will be contacted by the gambling commission. And also IBAS.

THIEVES THIEVES THIEVES AND MORE THIEVES

HeySpin Casino DK

Hello!

We are sorry that your experience at HeySpin Casino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact us at care@heyspin.com with the subject "casino guru review" We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve our current product.

Best regards,
HeySpinCasino Team.

rile15

Junior Adept

• 1 year ago

There is no chance that anything will happen ...

Lots of games
Mnogo igara
Good bonus for new players
Dobar bonus za nove igrače

There is no chance of guessing anything
Tu nema šanse da se šta pogodi
It's good that I invested only € 25 + a 100% bonus for a total of € 50, I played a maximum of 30-50 cents, which means about 150 turns and nothing
Dobro da sam uložijo samo 25 € + bonus od 100% ukupno 50€, igrao sam maximum 30-50 cenata to znači oko 150 okreta i ništa od ništa
I really thought I'd play a little longer but it doesn't work
Stvarno sam mislijo da ču igrati malo duže ali ne ide

mathclement

Novice

• 2 years ago

I play in this site more than once a day and I have seen some good games and the focus on slots is a good idea. There are many sites out there that have a wide variety of games but this one was designed for slot games, and that makes it easy for a lot of players to use this site alone since it is good for slots. You can save a lot of time by using this site than any other online casinos out there. That is a good idea i would want to praise this site for. On top of that, their fun deals and bonuses have also been attractive for me and i like it as well.

Safety Index of HeySpin Casino DK explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HeySpin Casino DK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about HeySpin Casino DK and related casinos (3)

3All0Opened0Not solved0Solved3Rejected

Complaints directly about HeySpin Casino DK

Case closed Our verdict

Player stopped responding

Disputed amount: £5,000

The player's withdrawal is delayed.

The player's withdrawal is delayed for 8 days. The complaint was closed as the player stopped responding.

Submitted: 20 Mar 2023

Case closed Our verdict

Unjustified complaint

Disputed amount: £110

The player's account got blocked.

The player's account got blocked for an unknown reason. The player also complained about being charged a withdrawal fee. The casino provided evidence showing that the player had in fact requested to keep one account open at a partner brand and close all other accounts (including this one). It was also determined that the casino had applied the fee to the withdrawal in acccordance with its terms and conditions and license requirements. Consequently, the complaint was rejected.

Player stopped responding

Disputed amount: £370

The player's experiencing issues with casino games.

The player's experiencing issues with casino games as he keeps getting kicked out of the casino. The complaint was rejected as the player stopped responding.

Submitted: 23 Mar 2022