HomeOnline CasinosHeySpin Casino Review
HeySpin Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Neteller
  • Skrill
  • VISA
  • Mastercard
  • Sofort Banking
  • PayPal
  • Bank transfer
  • Skrill 1-Tap
Withdrawal limits
 per month
€7,000
Aspire Global International LTD
2021
> $20,000,000
OverviewBonusesUser reviews8Safety Index explainedDiscussion1Payment methods8
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HeySpin Casino Review

Our independent casino review team has taken a detailed look at HeySpin Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. HeySpin Casino has a High Safety Index of 8.3, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full HeySpin Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Fairness and safety of HeySpin Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our HeySpin Casino review, we carefully went through and inspected the Terms and Conditions of HeySpin Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, HeySpin Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention HeySpin Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All in all, when combined with other factors that come into play in our review, HeySpin Casino has landed a High Safety Index of 8.3. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of HeySpin Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of HeySpin Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about HeySpin Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

HeySpin Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

So far, we have received only 8 player reviews of HeySpin Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

HeySpin Casino is owned by Aspire Global International LTD and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

HeySpin Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Payment methods, win and withdrawal limits

HeySpin Casino supports 8 payment options. This includes: Neteller, Skrill, Mastercard, VISA, Sofort Banking, PayPal, Bank transfer, Skrill 1-Tap.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limitsWin limits
EUR 7,000 per monthNo win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at HeySpin Casino in the table below.

LanguageWebsiteCustomer supportLive chat
EnglishNoYesYes
GermanYesYesYes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at HeySpin Casino, managing your account, withdrawals, or other matters. HeySpin Casino has a good customer support, judging by the results of our testing.

HeySpin Casino slots and casino games

HeySpin Casino offers these types of casino games: Slots.

Casino games from 5 game providers are offered. This includes Play'n GO, Pragmatic Play, Hacksaw Gaming, Gamomat, Synot Games.

HeySpin Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from HeySpin Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on HeySpin Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • VISA
  • Mastercard
  • Sofort Banking
  • PayPal
  • Bank transfer
  • Skrill 1-Tap
Withdrawal limits
 per month
€7,000

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • Pragmatic Play
  • Play'n GO
  • Synot Games
  • Gamomat
  • Hacksaw Gaming

Positives

  • Good selection of slot games
  • Various responsible gambling options available
  • Payments by PayPal are available
  • Nice website

Negatives

  • Live chat support is not available 24/7
  • Small selection of game providers

Interesting facts

  • German license
  • Casino is part of the Aspire Global group of casinos
Author & Guarantor: Ayberk Ayan Last updated: 02 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

HeySpin Casino bonuses

Browse all bonuses offered by HeySpin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (8)

User reviews of HeySpin Casino

This is a place to share experience with HeySpin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 months ago
Impossibel to make withdrawal no chat…
Impossibel to make withdrawal no chat support im from sweden and they let me make account when they knew sweden is restricted scam company
  • Impossibel to make withdrawal no chat…Impossibel to make withdrawal no chat support im from sweden and they let me make account when they knew sweden is restricted scam company
  • Impossibel to make withdrawal no chat…Impossibel to make withdrawal no chat support im from sweden and they let me make account when they knew sweden is restricted scam company
• 10 months ago
The casino is so good that I sent my documents for verification and they said I was under 18, with my year of birth being 1984 hahaha. Compassion!!! Now the chat doesn't even respond to me. I'm going to stay away from here lol
  • It was not possible to test the casino because it started badly after checking
  • I don't know
• 10 months ago
I don't understand how a bookmaker and slots are as bad and misleading as this one can have a score of 8. Honestly, it must be a fake profile and a robot evaluating it. Still no profile picture, don't believe it. I had a bad experience at this bookmaker. I won the money and tried to withdraw, said the system was down, but to receive the system is always working. Worst of all was the attendant Vick, who stole all the money from my balance, that one 🤬🤬🤬. I don't recommend it to anyone. Horrible employees, liars and cheaters. Here I only work with the truth, no matter who it hurts. Note 1 not to miss Zero, if you want to bad yourself, put money in this casino 😂
  • Loot system down 🚫
  • Bad service 😳
  • Vick cheater 🤬
  • Free spins do not enter 😱
  • They are starving 😂
  • Lie in the customer's face 👹
• 10 months ago
I cannot recommend the casino for players from DE and AT because I see the terms and conditions as unfair. we are charged a buy-win fee of more than 4% (live casino) a fee was charged on withdrawal. to look in the terms and conditions there was nothing. upset because of that. On a positive note, I would like to mention that the chat is nice and helpful, support responds quickly, verification is possible online and a payout is quick if all the documents are filled. there are. Unfortunately, I would like to continue playing there, but the conditions with a fee make it negative for me
  • I would like to mention positively that the chat is nice and helpful, support replies quickly, verification online possible
  • chat and support fast polite
  • buy-win fee greater than 4% charged
  • fee at AZ, found nothing about it in AGB
• 1 year ago
This is the complaint I have just sent to heyspin . . . I strongly advise you NOT to ignore this complaint. My complaint is about you closing my account for no reason. And charging me a withdrawal fee of £110 amongst the rest. I have just had confirmation from Debbie Carter from the gambling commission that you should NOT have charged me a few of £110 and advised me to put in this complaint. So that's what I am doing. You are in breach of contract. I want all fees refunded to me. And a full explanation as to why you closed my account? Ignore this? And you will be contacted by the gambling commission. And also IBAS.
  • THIEVES THIEVES THIEVES AND MORE THIEVES
HeySpin Casino
Hello!

We are sorry that your experience at HeySpin Casino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact us at care@heyspin.com with the subject "casino guru review" We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve our current product.

Best regards,
HeySpinCasino Team.
• 2 years ago
There is no chance that anything will happen ...
  • Lots of games
  • Good bonus for new players
  • There is no chance of guessing anything
  • It's good that I invested only € 25 + a 100% bonus for a total of € 50, I played a maximum of 30-50 cents, which means about 150 turns and nothing
  • I really thought I'd play a little longer but it doesn't work
• 2 years ago
I play in this site more than once a day and I have seen some good games and the focus on slots is a good idea. There are many sites out there that have a wide variety of games but this one was designed for slot games, and that makes it easy for a lot of players to use this site alone since it is good for slots. You can save a lot of time by using this site than any other online casinos out there. That is a good idea i would want to praise this site for. On top of that, their fun deals and bonuses have also been attractive for me and i like it as well.
Safety Index explained

Safety Index of HeySpin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HeySpin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Low withdrawal limit: €7,000 / month
Discussion

HeySpin Casino Discussion

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