Hellwinz Casino review

Name: Hellwinz Casino review
Item: Hellwinz Casino
Rating: 6.6

6.6/10Safety Index Above average by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Show all (9)

Withdrawal limits

per month

€50,000

per week

€16,000

per day

€4,000

Operator SPACESHIP TECHNOLOGIES OÜ

Established 2025

Estimated annual revenues

> $20,000,000

Licensing Authorities

Estonia

OverviewBonusesUser reviews103Safety Index explainedDiscussion1Payment methods9

Hellwinz Casino Review

This review examines Hellwinz Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Hellwinz Casino has an Above average Safety Index of 6.6, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our Hellwinz Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Hellwinz Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Hellwinz Casino, we thoroughly read and reviewed the Terms and Conditions of Hellwinz Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

According to our approximate calculation or collected information, Hellwinz Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Hellwinz Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Hellwinz Casino having a Safety Index of 6.6, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Hellwinz Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Hellwinz Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Hellwinz Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 4,435 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Hellwinz Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Our database has a total of 102 user reviews of Hellwinz Casino, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Hellwinz Casino company information and licenses

Hellwinz Casino has estimated annual revenues higher than $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Hellwinz Casino is licensed by regulatory authorities in Estonia.

About payment methods and win and withdrawal limits

Hellwinz Casino accepts 9 payment options. This includes: Neteller, Skrill, VISA, Mastercard, Bank transfer, Inpay, JCB, Jetonbank, Brite.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 16,000 per week
EUR 50,000 per month

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Hellwinz Casino.

Language	Website	Customer support	Live chat
English			24/7
German			24/7
Italian			24/7
French			24/7
Estonian			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Hellwinz Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Hellwinz Casino to be average.

Hellwinz Casino slots and casino games

You can play these types of games at Hellwinz Casino: Slots, Roulette, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 53 casino game providers are available. This includes Nolimit City, Playtech, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Big Time Gaming, Amatic, Ezugi, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Tom Horn, Belatra Games, Relax Gaming, EveryMatrix, Smartsoft Gaming, Fantasma Games, Swintt, Mancala Gaming, Boomerang Studios, Reflex Gaming, Spribe, Gamomat, OneTouch, Flatdog, Casino Technology, TrueLab Games, Northern Lights Gaming, Spearhead Studios, Mascot Gaming, SlotMill, Onlyplay, Oryx Gaming, Games Inc., Gamebeat, SapphireBet, Fugaso, Absolute Live Gaming (alg), Felix Gaming, AvatarUX, Retro Gaming, Gamzix, 3 Oaks Gaming, 1spin4win, CT Interactive, Games Global, EGT Digital, Silverback Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios.

Bonuses and codes offered by Hellwinz Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from Hellwinz Casino:

100% up to $120 and 120 extra spins
50% up to $100 and 50 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (9)

Withdrawal limits

per month

€50,000

per week

€16,000

per day

€4,000

Games

Show all

Slots

Roulette

No blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

All languages (5)

English live chat

All languages (5)

Game providers

Show all (53)

Casino screenshots

Positives

High withdrawal limit
Live chat support is available 24/7
Live dealer games are available

Negatives

Limited responsible gaming options
Just for players from few countries

Author: Michaela Skalla Last updated: 28 Jan 2026 Anything incorrect or missing?Let me know

Hellwinz Casino bonuses

Browse all bonuses offered by Hellwinz Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Hellwinz Casino

This is a place to share experience with Hellwinz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 103 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

Casino Guru

We want players to understand gambling.

bombamen5

Silver

Portugal

• 2 weeks ago

acceptable casino rtp within the normal casino to play without expecting big winnings to increase bankroll and play relaxed is good

rtp acceptable
rtp aceitavel
beautiful interface
interface bonita

so far insignificant problems
ate agora problemas insignificantes
Surveys take too long
Levantamentos muito demorados
Some chat members can't explain the issues
Alguns membros do chat não sabem explicar os assuntos

Hellwinz Casino

Thank you for your feedback, bombamen5!

We’re glad to hear that you enjoy the experience and find the RTP within an acceptable range for relaxed, enjoyable gameplay. It’s great that withdrawals have been fast and that the interface is visually appealing.

We’re also pleased to know that any issues so far have been minor. Feedback like yours helps us maintain a smooth and reliable platform for all players.

Thanks for sharing your experience! We hope your future sessions continue to be enjoyable and hassle-free.

Annie617

Bronze

Australia

• 2 months ago

The website navigation is the best and easiest to use,
Depositing & Withdraws is so easy!
They have massive selection they have everything and the RTP is great
I’ve seen some crazy stuff from this app..
The staff will go above and beyond with helping with anything you need and respond so quickly

The best customer service
The best app interface
Massive selection
Good rtp
The staff is top tier

Seandevine94

Bronze

Australia

• 2 months ago

Hell spin is such a great Casino with workers and managers who have a heart of gold and try and go above and beyond for there customers I highly recommend to anyone to get on hell spin and spin to win and feel the flames of hell.

Friendly customer service
Great games
Variety of entertainment
Good payouts

Hellwinz Casino

Thank you for your wonderful review, Seandevine94!

We’re thrilled to hear that you’ve had such a positive experience with our team — it’s great to know that our customer service and managers have been helpful and attentive. Your kind words mean a lot to us.

It’s also fantastic that you enjoy the variety of games and entertainment we offer, along with the good payouts. Creating an engaging and rewarding experience for our players is exactly what we aim for.

Thanks for sharing your feedback and recommendation! We hope your future sessions at HellSpin continue to be exciting and enjoyable.

Jsolo

Bronze

Australia

• 3 months ago

Love the customer support . Friendly . Lots of exciting games and missions etc

Hellwinz Casino

Thank you for your feedback, Jsolo!

We’re glad to hear that you’ve had a positive experience with our customer support — friendly and helpful assistance is something we take pride in. It’s also great to know that you enjoy the variety of games, missions, and other exciting features we offer.

Your feedback motivates us to keep providing engaging content and reliable support for all our players. Thanks for sharing your experience, and we hope your future sessions continue to be fun and rewarding!

Jordzq17

Bronze

New Zealand

• 3 months ago

Has every slot plus table game s you need! Highly recommend as its very easy to use an to get help if you need it. Always good people there to help 24/7

The manager an help is always above an all else.
Withdraw an deposit simple an to card or bank

No negatives so far an I've been with them for a few years now

Hellwinz Casino

Thank you for your review, Jordzq17!

We’re thrilled to hear that you’ve enjoyed our wide selection of slots and table games, and that the platform has been easy to use throughout your time with us. It’s great that our support team is available 24/7 and that your VIP manager has been so helpful — personalized assistance is something we pride ourselves on.

We’re also glad that deposits and withdrawals have been simple and convenient for you. It’s wonderful to hear that your experience over the years has been consistently positive.

Thanks for sharing your feedback! We look forward to continuing to provide enjoyable and seamless gameplay in the future.

Slaweczk93

Bronze

Poland

• 3 months ago

It's first casino where I win more than I deposited good payouts nice supports many torunaments nice missions, events

Fast withdrawls
Good support
Tournaments
Fast payout
Big rtp

Hellwinz Casino

Thank you for your feedback, Slaweczk93!

We’re thrilled to hear that your experience has been so positive, especially winning more than your initial deposit — congratulations! It’s great that you’ve enjoyed our tournaments, missions, and special events, as well as the high RTP and fast withdrawals.

We’re also glad that our support team has been helpful whenever you needed assistance. Feedback like yours motivates us to keep providing exciting games, rewarding events, and smooth, reliable service.

Thanks for sharing your experience! We hope your future sessions are just as fun and rewarding.

Gez85

Silver

Sweden

• 4 months ago

I would say the casino has a nice design, plenty of providers, and smooth deposits.

However, when it comes to cashback, VIP, etc., it’s really poor. Sorry for being negative, but for example, when I play, I usually bet €5–10 per spin. Offering me free spins with a value of €0.10 is pointless. I deposited €3,000 in just 2 hours here, and I haven’t heard a word from any VIP manager with even a small goodwill bonus or anything like what most casinos usually provide. There’s nothing worse than a casino that doesn’t appreciate its players and where you have to beg for a bonus.

We’ll see how they handle withdrawals.

That said, the casino still gives a serious and trustworthy impression.

After just one week, I have to take back my words about this casino being trustworthy and serious. Despite depositing 3,000 euros, I received no cashback like everyone else. Instead, I was insulted with a ridiculous 20-euro bonus. This is absolutely unprofessional and unacceptable. Rarely have I seen such a scam-like operation, and I can only imagine the nightmare I would face if I ever tried to make a withdrawal. I closed my account immediately. Players deserve better than thi

Nice design
Many providers

Vip program

M1D1Z

Bronze

Slovenia

• 5 months ago

Won around $63 from some classic slots. Honestly, didn’t expect it—was just messing around after work. The withdrawal landed in my bank within 3 hours, which felt impressive. Only thing is, I wish they’d show win history more clearly—it’s kinda buried. Still, overall, a solid experience for casual play.

Fast withdrawals

Win history

Hellwinz Casino

Thanks for the great feedback, M1D1Z!

Big congrats on the $63 win—those unexpected after-work sessions are sometimes the best! We're glad to hear your withdrawal landed so quickly—within 3 hours is what we love to see.

Appreciate the note about the win history; we’ll definitely take that into account as we continue improving the player experience.

Here’s to more smooth sessions and surprise wins ahead!

ROCCKODON86

Silver

Slovenia

• 7 months ago

This is the far best casino i played on recently. You have good possibility to win smthing big here.
I made card withdrawall...within 1hour my accaunt was fully verified and withdrawal already seen on my bank accaunt...just incredible.
They offer plenty of bonuses with normal wagering requremnts.
I would reccomend anyone to play here.

Fast verification, fast withdrawals, helpful live agents

Nothing negative

Hellwinz Casino

Thank you for the amazing review, ROCCKODON86!

We’re thrilled to hear that your experience has been so positive—from fast verification and lightning-quick withdrawals to fair bonuses and helpful live support. It’s great to know you feel there’s real potential to win big here!

We truly appreciate your recommendation and look forward to continuing to provide you with a top-tier casino experience. Best of luck on your next spins!

drgabber

Silver

Bulgaria

• 9 months ago

This is definitely a fraudulent casino. These fraudsters are not very smart, they have 2 active URLS - hellspin222 and hellwinz. If you log in through one of the links, you will be logged in to the other as well, but there's a big difference between the two links:

Hellspin222 - The license is nowhere to be seen, the logo on the top left is "HellSpin", and there are more promotions

Hellwinz - The license is there, the logo on the top left is "Hellwinz", and half of the promotions are missing

Also, if you have an active bonus, it is playable through both links; however, if you open a conversation through LiveChat, it is not accessible through both links.

Carmina26

Bronze

Austria

• 10 months ago

I like to play at the casino 🎰 because when you win it’s motive to play again . The website navigation it’s safari . The deposit process it’s verry ok because you have many options . The customer support verry kindly always. Thanks

Withdrawal without any problems. Verry nice customer support and friendly.
The hell spin casino it’s the best . They pay good money.
I hope they arrived number one in top 🔝
I will play always here because they are the only site where you can win .
Any time when you need a question they reply back soon .
I am very happy with this site

Hellwinz Casino

Thank you for your review, Carmina26! We're so glad to hear that you enjoy playing at HellSpin and that our website and support team have made a positive impression on you.

We always strive to make the deposit and withdrawal processes smooth and convenient, and we're happy to know that you've had a good experience with them. It's also great to hear that our customer support team has been friendly and helpful.

Your kind words inspire us to keep improving, and we hope you continue to enjoy your time with us! Thank you for your support, and we look forward to seeing you again soon. Good luck with your games!

Jeneris

Bronze

New Zealand

• 10 months ago

Loving Hellspin! The slots selection is massive, and they actually add new games regularly. Hit my first ever big win here, and the withdrawal process was stress-free. Customer service is also friendly and fast. Highly recommend!

Best RTP
Fast withdrawals

Hellwinz Casino

Thank you so much for your amazing review, Jeneris!

We’re thrilled to hear that you’re loving HellSpin and had your first big win with us! It’s fantastic that you’re enjoying our massive slots selection and regular game updates. We’re also happy that the withdrawal process was stress-free and that our customer service met your expectations.

Your recommendation means a lot to us, and we’re glad to know that the fast withdrawals and great RTP have contributed to your positive experience.

Wishing you even more big wins ahead!

Grzesio

Silver

Slovakia

• 11 months ago

Everything what i need in casino mobile ..its here chip deposit dont need dep alot ...
Just 5$ and you can play .
Hellspin do not give you a limit on minimum deposit !
Great option for fun play when we dont sweat to pay alot :)
GREAT CASINO AND SUPPORT !
🔥🥇👌

Fast Withdrawal
Support better then you could dream !
Big choose game Providen.
Good store with Promotion and bonus .
About my casino mobile its My best choices all time .

sometimes only game from few provider can show screen crash but its just 10 sec and its start working without that crash .

Hellwinz Casino

dizelek121992, thank you for your wonderful feedback! We're thrilled to hear that you enjoy the flexibility of the minimum deposit and find the experience enjoyable. It's great to know that our support and game variety have exceeded your expectations.

We also appreciate your understanding regarding the occasional game issue – we're always working to improve.

Wishing you continued fun and success at HellSpin!

con1

Bronze

Australia

• 12 months ago

I love playing there casino, in my eyes hands down best platform and great features with a huge game selection

Easy withdrawal
Greatest vip I have even had!
Best bonus once your a vip
Great selection of hames

Probably just the restarts on some games

Hellwinz Casino

Thanks for your review, con1!
It's awesome to hear you're enjoying the platform, the game selection, and the VIP experience. We’re glad the withdrawals have been easy for you as well. We appreciate your feedback on the game restarts and will definitely keep that in mind for improvements.
Hope you continue having a great time and many more wins ahead!

tacrankin

Bronze

Australia

• 1 year ago

I have been playing at Hell Spin for a couple of years now. It's the best casino! The withdrawals are easy & I've never had a problem. I have the best VIP manager! I highly recommend Hell Spin Casino.

Awesome Games, Big Wins
Great Bonuses

Hellwinz Casino

Thanks for sharing your experience, tacrankin! It’s fantastic to hear that you’ve had such a positive experience with HellSpin, especially with withdrawals and the support from your VIP manager.
Glad you’re enjoying the games, wins, and bonuses – sounds like a great place to play! Your recommendation is much appreciated!

Melziegirl77

Bronze

Australia

• 1 year ago

Hellspin Casino is an absolute gem in the online gaming world! From the moment I signed up, I was impressed by the seamless user experience and the vast selection of games. The interface is sleek, easy to navigate, and visually stunning. Whether you’re into classic table games, innovative slots, or live dealer experiences, Hellspin has something for everyone.

The game variety is top-notch, featuring high-quality titles from some of the most renowned providers in the industry. It’s clear that Hellspin has partnered with the best to deliver an exciting and rewarding experience. The promotions and bonuses are generous, especially for newcomers, giving you plenty of opportunities to maximize your winnings.

What really sets Hellspin apart, though, is Hank, my VIP Manager. His exceptional service truly elevates the experience. From the moment I became a VIP, Hank made sure I felt like a valued player, providing personalized offers and keeping me updated on exclusive promotions. He’s always just a message away, responding quickly and efficiently, and is genuinely invested in making sure I have the best possible experience. His attention to detail and professionalism are unmatched, and it’s clear he’s dedicated to ensuring every VIP feels special. If you’re lucky enough to have Hank as your VIP manager, you’re in for a top-tier experience.

Overall, Hellspin is a fantastic online casino that combines great game variety, excellent customer service, and a secure platform. I highly recommend it to both new and seasoned players looking for an exciting and trustworthy online casino experience!

withdrawals are quick (ish)
VIP manager Hank - provides amazing customer service
lots of Bonuses
RTP % is shown on the slots!
you can save your favourite games!

Hellwinz Casino

Thank you for the fantastic feedback, Melziegirl77! We're thrilled to hear that you're enjoying your experience at Hellspin Casino. It's wonderful to know that our game variety, user interface, and promotions have made your gaming experience enjoyable. We're especially glad to hear that Hank, your VIP Manager, has made such a positive impact. Our VIP team is dedicated to providing exceptional service, and we're happy to know Hank has gone above and beyond to ensure you have a top-tier experience.

Thank you again for your kind words and recommendation. We look forward to continuing to provide you with great games, rewards, and service!

gorskamarrta

Bronze

Poland

• 1 year ago

super casino!! They treat their customers well, really warmly welcoming! Cool bonus - interesting levels that are not difficult to get! I recommend!

Chat contact, bonuses, graphics, deposit methods, everything is a plus
Kontakt z czatem, bonusy , grafika , metody wpłaty , wszystko na plus

It's a pity that you can't get bonuses for a certain time
Szkoda że nie można załatwić bonusów przez czas

Hellwinz Casino

Thank you for your wonderful review, gorskamarrta! We're so happy to hear that you’ve had a positive experience with our customer service, bonuses, graphics, and deposit methods. Your recommendation means a lot to us! We also appreciate your feedback about the time-limited bonuses, and we’ll keep that in mind as we continue to improve. Thanks again for sharing your thoughts, and we look forward to welcoming you back for even more fun!

kimmy1876

Bronze

Canada

• 1 year ago

I absolutely love this casino. Since the first time I played it’s been nothing short of amazing. Fast payouts. Lots of bonuses and overall a positive fun experience!

Fast withdrawls
Friendly Customer service
Variety of games

Hellwinz Casino

Thank you so much for your kind words, Kimmy1876!
We're thrilled to hear that you’ve had such a positive experience with HellSpin. It's great to know that the fast payouts, friendly customer service, and variety of games have made your time with us enjoyable. We truly appreciate your feedback and look forward to continuing to provide you with fun and exciting experiences!

Jolesino

Bronze

Canada

• 1 year ago

The withdrawal times at Hellspin are amazing! I usually get my winnings within 24-36 hours. The live casino games are a lot of fun, and the slots are great too. The only neutral point I'd mention is that the mobile app could use a bit more polish, but overall, I'm very satisfied with the service.

Top VIP managers
Withdrawals
Live casino games

Hellwinz Casino

Thank you for your great review, Jolesino!

We’re thrilled to hear that you’re happy with our fast withdrawal times and that you’re enjoying both the live casino games and slots. It’s also wonderful to know that our VIP managers have been top-notch in assisting you.

We appreciate your honest feedback regarding the mobile app, and we’ll definitely keep that in mind as we work on improving the experience across all platforms.

Thanks again for sharing your thoughts, and we’re so glad you’re satisfied with our service!

jameswiremuclarke

Bronze

New Zealand

• 1 year ago

Hellspin!! Amazing!! Huge variety of online gaming and plenty of fun to be had! Elliot, Hellspin VIP manager is a top notch legend! The best customer service and looks after me very well! Mate you deserve a medal or trophy and definitely a promotion! 😆 🤣 cheers mate! Plenty of deposit options! Easy and fast withdrawals! Number 1 online gaming casino for me!!

Hellspin!! Amazing!! Huge variety of online gaming and plenty of fun to be had!
Elliot, Hellspin VIP manager is a top notch legend! The best customer service and looks after me very well! Mate you deserve a medal or trophy and definitely a promotion! 😆 🤣 cheers mate!
Plenty of deposit options! Easy and fast withdrawals!
Number 1 online gaming casino for me!!

I can't really fault Hellspin to be honest!

Hellwinz Casino

Thank you for the fantastic review, jameswiremuclarke! We’re so glad to hear that you’re enjoying the variety of games, fast withdrawals, and easy deposit options at HellSpin. It’s great to know that our platform has become your go-to for online gaming.We also appreciate the shoutout to Elliot, our VIP manager! We’re thrilled that he’s been providing you with excellent customer service — we’ll be sure to pass along your kind words.Thanks again for sharing your experience, and we’re happy to have you as part of the HellSpin community!

moggie

Bronze

Australia

• 1 year ago

Been playing with hellspin for a couple of years now and I am pretty damn content with them. Interface is easy to use and well laid out.
When I have had an issue with a game or payment, the support team and my manager have been very helpful.

Pretty decent spot 👌

Fast crypto withdrawals
Decent range of providers
Fish shooters available
Fast support team

Can't sort games by RTP

Hellwinz Casino

Thank you for your great review, Moggie!

We’re so happy to hear that you’ve been enjoying Hellspin for a couple of years and that our interface, support team, and managers have been helpful when needed. It’s also awesome to know that you’re happy with the fast crypto withdrawals, range of providers, and the availability of fish shooters.

We appreciate your suggestion about sorting games by RTP, and we’ll definitely keep that in mind as we work on improving the platform.

Thanks again for the positive feedback!

bacnikklemen

Bronze

Slovenia

• 1 year ago

I won 8000€, all my documents approved, my account verified, told me to wait for withdraw. Today i got email that my account is closed and my winnings will not be paid

Account closed

Hellwinz Casino

We’re truly sorry to hear about your experience, bacnikklemen.

This situation definitely sounds frustrating, and we understand how disappointing it must be to have your account closed after your winnings were approved. We take such matters very seriously, and we want to ensure that this is looked into and resolved.

Please reach out to our support team directly with the details of your case, so we can investigate further and work to resolve this for you as quickly as possible. We’re committed to making sure all our players are treated fairly, and we’d like to get this sorted out for you.

Thank you for sharing your experience, and we hope we can resolve the issue to your satisfaction.

munzleet1337

Bronze

Norway

• 1 year ago

They scammed me of 700 euros, they are trying to tell me that I broke the rules of betting too much when I won so all of my winnings are void, but I have scr shot and the bet size was 6 NOK wich is way belov the terms of the bonus. It was only a 50% bonus and the worst part is I wagered it away long time before I won! They gonna scam you please dont play here!

wont pay you if you win big or get lucky
the customer support just copypaste, feels like bots, very shady website dont trust them what so ever

Hellwinz Casino

We’re really sorry to hear about your negative experience, munzleet1337.

It’s extremely disappointing to hear that you feel you were treated unfairly, especially when it comes to your winnings and the customer support process. We take these matters very seriously, and we genuinely want to investigate the issue further to resolve it. If there was any misunderstanding or mistake regarding your account, we’d like to address it directly and ensure everything is handled properly.

Please reach out to our support team with your case details, and we will make sure it gets reviewed thoroughly. We truly value our players and want to provide a trustworthy, fair environment for everyone.

Thank you for sharing your experience, and we hope we can clear up any confusion and make things right for you.

shldzy21

Bronze

Australia

• 1 year ago

Great casino, just needs better loyalty bonuses offered.
Needs more cash collect games available
Accepts Australian players btw

Game selection
Deposit options
Accepts Australian players

Average withdrawal times
Bonuses are average

Hellwinz Casino

Thank you for your feedback, shldzy21!

We’re glad to hear you’re enjoying the game selection, deposit options, and that we accept Australian players. It’s great to know that you’re overall happy with the casino.

We appreciate your suggestion about improving the loyalty bonuses and adding more cash collect games. We’re always looking for ways to enhance the player experience, so your input is valuable.

Thanks again for sharing, and we look forward to continuing to provide you with an enjoyable gaming experience!

br1br1

Bronze

Ireland

• 1 year ago

Hellspin is great for those who enjoy a variety of gaming options. The support staff is always ready to assist, and the verification process is hassle-free.

verification time
variety of gaming options

Hellwinz Casino

Thank you for your feedback, br1br1!
We’re glad to hear that you’re enjoying the variety of gaming options we offer. It’s great to know that our support staff has been helpful and that you found the verification process hassle-free. We appreciate your support and hope you continue to have a fantastic experience with us!

JossStick

Bronze

Norway

• 1 year ago

I've been gaming in Hellspin for months and every session is a thrill. The welcome bonus hooked me but the daily jackpots and frequent player rewards have kept me loyal. They've got an awesome range of games from retro slots to cutting-edge live dealer tables. Their site is super easy to navigate, whether I'm on my laptop or mobile. Plus, cashing out my winnings is always a breeze - quick and hassle-free.

welcome bonus
range of games

Hellwinz Casino

Thank you for your wonderful review, JossStick!

We’re thrilled to hear that you’ve been enjoying your time at HellSpin and that the welcome bonus, daily jackpots, and player rewards have kept you coming back for more. It’s awesome to know that you’re enjoying the range of games and find the site easy to navigate across devices. We’re also happy to hear that cashing out your winnings has been quick and hassle-free!

Thanks again for sharing your experience, and we look forward to providing you with many more thrilling sessions. Wishing you continued fun and big wins!

Tril3mma

Bronze

Poland

• 1 year ago

I recently started playing at Hellspin Casino and I'm quite impressed with the generous welcome bonuses. The truly give new players a great starting advantage. The wagering requirements are reasonable, and the loyalty program rewards consistent play with great perks and bonuses.

Good bonuses
Communication with the support service
Withdrawal

Hellwinz Casino

Thank you for your wonderful feedback, Tril3mma!
We’re thrilled to hear that you’re enjoying our generous welcome bonuses and that you find the wagering requirements reasonable. It’s great to know that our loyalty program is rewarding your consistent play as well. We're also glad you had a positive experience with our support service. If you have any more feedback or questions, feel free to reach out. Happy gaming!

tonic11112

Bronze

Romania

• 1 year ago

Nice games and platform. I also had some nice pays.

Buut when you want to withdraw, they will pay you. But you have to provide a lot of documents, oictures with id, pictures with cards, pictures with each transaction.

If you miss one, u can say goodbye to your money.

Other than that they respond quickly to your requests but you will be stressed with all this process.

That’s why I gave them a 2 stars, cuz they stressed me out with their withdrawal process.

Customer support responds

Withdrawal process

Hellwinz Casino

Thank you for sharing your feedback, tonic11112.

We’re glad to hear that you’ve enjoyed the games and had some nice wins. However, we sincerely apologize for the stress caused by the withdrawal process. We understand that providing multiple documents can be frustrating, and we aim to make this process as smooth as possible. Your feedback is valuable, and we’ll definitely take it into consideration to improve the experience for future withdrawals.

We appreciate your understanding of our quick response times, and we’re truly sorry that the documentation process left you feeling stressed. If you ever need assistance, please don’t hesitate to reach out, and we’ll do our best to make things easier for you.

Thank you again for your honest review, and we hope your future experiences with us are more enjoyable and stress-free.

Onepert

Bronze

Austria

• 1 year ago

I've been playing at the casino for a few years now

top games
quick payout
and vip manager is always there for you
thanks!!
Thanks tiffany !!!

Top vip manager

Hellwinz Casino

Thank you for your loyalty, Onepert!
We’re so glad to hear that you’ve been enjoying our top games and quick payouts. It's fantastic that our VIP manager, Tiffany, has been there for you—your appreciation will definitely be passed along to her. If you need anything else, just let us know. Happy gaming!

DaddyItHerts

Bronze

Australia

• 1 year ago

I have been playing on this casino for a few years now. I've never had an issues. The vip team is so good and the cashouts are good. The payment systems are great. Available from multiple countries. Vpn friendly.

Vpn friendly
good cashout
Vip program

cashout time frames

Hellwinz Casino

Thank you for your fantastic review, DaddyItHerts!

We’re so happy to hear that you’ve had a positive experience with us over the years. It’s great to know that our VIP team has been helpful and that you’re satisfied with the cashouts and payment systems. We’re also glad that we can provide access to players from multiple countries and support VPN use.

Thank you for your continued trust in us, and we look forward to many more great experiences together!

Safety Index of Hellwinz Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hellwinz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
T&C copied from the casino's website (in English):
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Players claiming one too many bonuses risk losing their winnings
T&C copied from the casino's website (in English):
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Complaints about Hellwinz Casino and related casinos

(92)

92All0Opened1Unresolved13Resolved78Rejected

Complaints directly about Hellwinz Casino

Our verdict Player stopped responding

Player's withdrawal request is delayed.

The player from Norway, a loyal customer of Hellspin, faced issues with withdrawing his winnings despite having submitted the required documents for KYC verification. He found their response to be unhelpful. We attempted to assist by requesting details about the submitted documents and the verification process to facilitate resolution. However, due to the player's lack of response to our inquiries and reminders, the complaint was closed without further action. The player retained the option to reopen the complaint in the future if he chose to continue communication.

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Closed Submitted: 09 Jan 2026

Disputed amount: 37,150 kr

Our verdict Unjustified complaint

Player's winnings have been confiscated due to account closure.

The player from Slovenia faced issues with HellSpin Casino regarding a duplicate account. After deleting his previous account, he created a new one and made deposits totaling €1,352.45, which led to winnings of approximately €3,900. However, the casino canceled the winnings citing account validity issues and only refunded €94.60 of the deposits. We clarified that creating a new account with the same personal details without the casino's approval violated the single-account policy, regardless of prior account deletion or KYC verification. Therefore, the complaint was considered unjustified and the casino's actions were upheld.

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Closed Submitted: 30 Dec 2025

Disputed amount: €3,900

Our verdict Player stopped responding

Player's withdrawal is being rejected.

The player from Austria faced issues with a €1000 withdrawal from Hell Spin, despite having a verified account. He was asked to withdraw to his bank account and provide a screenshot of his online banking, which he did not have, even though he had been able to deposit via Skrill. The Complaints Team was unable to proceed with further investigation or provide solutions due to the player's lack of response to inquiries and reminders, resulting in the closure of the complaint. The player retained the option to reopen the complaint in the future if he chose to resume communication.

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Closed Submitted: 24 Nov 2025

Disputed amount: €1,000

Our verdict Unjustified complaint

Player's winnings disappeared.

The player from Greece had won 129€ in a slot game, but his winnings disappeared without explanation. He was unable to access live chat for support and had received no response to his two emails. The player had used a bonus and breached the maximum bet rule, which led the casino to confiscate his winnings. The Complaints Team reviewed the situation and confirmed that the casino's actions were in line with industry standards regarding bonus play. Consequently, the complaint was rejected as the breach was not deemed accidental.

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Closed Submitted: 19 Nov 2025

Disputed amount: €129

Our verdict Player stopped responding

Player struggles with verification issues.

The player from Quebec faced difficulties with account verification at Hellspin, as the casino continuously rejected her submitted proofs of address, including a bank statement, phone bill, and car insurance document. She had provided all the requested documentation multiple times over the past three months, yet the reasons for rejection remained unclear. The complaint was resolved after the casino confirmed that the verification review was completed and the player could then submit a withdrawal request. The casino acknowledged that no further documents were required, accepting the bank statement as valid proof of address. The complaint was closed due to the player's lack of response following this resolution.

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Closed Submitted: 08 Nov 2025

Disputed amount: C$1,468

Our verdict Case closed

Player's account verification is delayed.

The player from Quebec faced difficulties with the verification process despite having submitted all the requested documents, including ID and proof of address. After being initially verified, he was asked for additional documentation, including a recent salary slip, which he could not provide as he had funded his deposit with previous gambling winnings. The player marked the complaint as resolved, indicating satisfaction with the outcome.

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Resolved Submitted: 22 Aug 2025

Disputed amount: C$5,736

Our verdict Case closed

Player's withdrawal is delayed after self-exclusion.

The player from Greece had self-excluded from the casino but was unable to withdraw his remaining funds. Despite the casino stating that they had forwarded his withdrawal request, he had not seen any action and suspected they may have wanted to reopen his account for him to play again. The issue was resolved after the player confirmed his satisfaction with the outcome, leading to the complaint being marked as 'Resolved' in the system.

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Resolved Submitted: 18 Aug 2025

Disputed amount: €200

Our verdict Player stopped responding

Player’s winnings are confiscated.

The player from Chile had deposited 5 USD to claim a welcome bonus, which led to earning 50 USD. However, the casino canceled the withdrawal of his winnings the next day, citing that the player had accepted the terms indicating they could confiscate funds. The player felt that the casino had wrongfully taken his money. The Complaints Team closed the complaint due to a lack of response from the player to their inquiries, which hindered further investigation or potential solutions. The player was informed that he could reopen the complaint in the future if he chose to resume communication.

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Closed Submitted: 16 Aug 2025

Disputed amount: $50,000 CLP

Our verdict Unjustified complaint

Player’s withdrawal is obstructed and account mishandled.

The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. Despite her request for account closure due to gambling concerns, the casino staff encouraged her to continue playing, which led to the cancellation of her withdrawal and subsequent gambling losses. She demanded accountability and the return of her winnings while indicating her readiness to provide evidence of her claims. The Complaints Team, after reviewing the evidence, concluded that the casino was not explicitly informed of her gambling addiction, which limited their ability to mediate a refund. Therefore, the complaint was not upheld, and the case was closed.

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Closed Submitted: 05 Jul 2025

Disputed amount: NZ$12,000

Our verdict Case closed

Player’s account has been closed.

The player from Quebec had deposited $300 and won $9,097 at Hellspin Casino but faced verification issues and account closure without explanation. After submitting the requested documents, he received a notification that his account had been closed by the casino administration, and he had not been informed of any terms he may have violated. The Complaints Team had attempted to engage the casino for clarification but received no response. Consequently, the complaint was marked as unresolved, and the player was advised to contact the Kahnawake Gaming Commission for further assistance. The complaint was later reopened after the casino acknowledged the issue and requested additional documentation from the player. After further communication, the player confirmed that the issue had been resolved, leading to the complaint being marked as 'Resolved' in the system.

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Resolved Submitted: 28 Jun 2025

Disputed amount: C$9,097

Show more complaints (+10)