Our independent casino review team has taken a detailed look at GrandX Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. GrandX Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our GrandX Casino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our GrandX Casino review, we extensively examined and analyzed the Terms and Conditions of GrandX Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, GrandX Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention GrandX Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, GrandX Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GrandX Casino to be mostly fair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 6 player reviews of GrandX Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
GrandX Casino is owned by Alpache OÜ and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
GrandX Casino has been granted a gambling license in Estonia.
GrandX Casino supports 9 payment options. This includes: Neteller, Skrill, VISA, Mastercard, Trustly, Bank transfer, Coop Pank, Swedbank, SEB Bank.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per day | No win limit |
| EUR 150,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at GrandX Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
|
| Russian | |
|
|
| Estonian | |
|
|
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at GrandX Casino, managing your account, withdrawals, or other matters. GrandX Casino has a good customer support, judging by the results of our testing.
GrandX Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Keno.
Games from 1 casino game provider are available. This includes Amatic.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from GrandX Casino, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by GrandX Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with GrandX Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GrandX Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to GrandX Casino with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
