HomeOnline CasinosGOLDEN GRAND Casino Review
GOLDEN GRAND Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • PaySafeCard
  • VISA
  • Mastercard
  • Bank transfer
  • PostFinance
  • TWINT
Withdrawal limits
Not Limited for CHF
Airport Casino Basel AG
2021
> $5,000,000
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods6
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GOLDEN GRAND Casino Review

In this review of GOLDEN GRAND Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. GOLDEN GRAND Casino scored a High Safety Index of 8.2, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our GOLDEN GRAND Casino review to find out more about this casino and determine if it's the right fit for you.

Is GOLDEN GRAND Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of GOLDEN GRAND Casino, we thoroughly read and reviewed the Terms and Conditions of GOLDEN GRAND Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based on our estimates or gathered data, GOLDEN GRAND Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature GOLDEN GRAND Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, GOLDEN GRAND Casino has scored a Safety Index of 8.2, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Terms and Conditions of GOLDEN GRAND Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GOLDEN GRAND Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding GOLDEN GRAND Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

User feedback and reviews of GOLDEN GRAND Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected a review from one player, GOLDEN GRAND Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

GOLDEN GRAND Casino is owned by Airport Casino Basel AG, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

GOLDEN GRAND Casino is licensed by Eidgenössische Spielbankenkommission in Switzerland.

Note: GOLDEN GRAND Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

GOLDEN GRAND Casino supports 6 deposit methods. This includes: PaySafeCard, VISA, Mastercard, Bank transfer, TWINT, PostFinance.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at GOLDEN GRAND Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at GOLDEN GRAND Casino, your account, withdrawals, or anything else. We would say GOLDEN GRAND Casino has a fast and professional customer support based on the responses we have received during our testing.

GOLDEN GRAND Casino casino games and slots

Players can enjoy these types of casino games at GOLDEN GRAND Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other games, Live shows, Live baccarat, Live blackjack, Live dice games, Live poker, Live roulette.

Casino games supplied by 21 game providers are available. This includes NetEnt, Nolimit City, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, GameArt, Wazdan, PariPlay, Greentube, Oryx Gaming, Games Global, Synot Games, Gamanza Games, Stakelogic, BF Games, Amusnet (EGT).

Bonuses and codes offered by GOLDEN GRAND Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by GOLDEN GRAND Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated GOLDEN GRAND Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • PaySafeCard
  • VISA
  • Mastercard
  • Bank transfer
  • PostFinance
  • TWINT
Withdrawal limits
Not Limited for CHF

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (21)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • IGT
  • Big Time Gaming
  • ELK Studios
  • Evolution Gaming
  • GameArt
CASINO SCREENSHOTS
goldengrand_casino_homepage_desktop
goldengrand_casino_game_gallery_desktop
goldengrand_casino_promotions_desktop
goldengrand_casino_homepage_mobile
goldengrand_casino_game_gallery_mobile
goldengrand_casino_promotions_mobile

Positives

  • Backed by land based casino
  • Simple and clean website design
  • Live dealer games are available
  • Unlimited withdrawals

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Casino only for residents of Switzerland
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 04 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

GOLDEN GRAND Casino bonuses

Browse all bonuses offered by GOLDEN GRAND Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (1)

User reviews of GOLDEN GRAND Casino

This is a place to share experience with GOLDEN GRAND Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 10 months ago
Been playing there for a while. Never had any problems with deposits or withdrawals. Simple but clear design. Deposit bonuses can be used straight away and do not need to be cleared first.
  • Bonus credit does not have to be unlocked (turnover requirement of course)
  • Secure deposits/withdrawals
  • Unlimited withdrawals
  • Unlimited bets with bonus credit
  • Offer could be bigger
Safety Index explained

Safety Index of GOLDEN GRAND Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GOLDEN GRAND Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about GOLDEN GRAND Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about GOLDEN GRAND Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

GOLDEN GRAND Casino Discussion

Discuss anything related to GOLDEN GRAND Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

GOLDEN GRAND Casino payment methods

Currencies
CHF
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