HomeOnline casinosGolden Ace Casino Review

Golden Ace Casino Review

avatarKubo M.
Last updated 09/2024
Safety Index
5.8
User feedbackNot enough data
0 review
avatarKubo M.
Last updated 09/2024

Casino closed

Golden Ace Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Fast and professional customer support
  • Fake copies of Novomatic games
  • Relatively new casino, not yet proven by time
  • Fees for some payment methods (not for Bitcoin or wire transfer)

Golden Ace Casino Review

This review examines Golden Ace Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. The result for Golden Ace Casino is a Below average Safety Index of 5.8. It tells us there is room to grow on fairness and safety. Keep reading our Golden Ace Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Golden Ace Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Golden Ace Casino review, we extensively examined and analyzed the Terms and Conditions of Golden Ace Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, Golden Ace Casino appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature Golden Ace Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Golden Ace Casino having a Safety Index of 5.8, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Golden Ace Casino T&Cs reviewed

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Golden Ace Casino during our review.

Player complaints related to Golden Ace Casino

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.

We have found no relevant complaints about this casino.

User feedback and reviews of Golden Ace Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of Golden Ace Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

Golden Ace Casino is owned by MT SecureGLD Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Golden Ace Casino is licensed by Costa Rica in Costa Rica.

Payment options, withdrawal limits and win limits

Golden Ace Casino supports 21 deposit methods. This includes: Mastercard, VISA, WebMoney, QIWI Кошелек, Bitcoin (BTC), SberPay, Perfect Money, Yandex Money, EXMO, Litecoin (LTC), Bitcoin Cash (BCH), Monero (XMR), Ethereum (ETH), Dogecoin (DOGE), Zcash (ZEC), DASH, Payeer, Megafon, MTC, SMS payment, BeeLine.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
USD 10,000 per month No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Golden Ace Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Russian Yes Yes Yes24/7
German Yes No No
Finnish Yes No No
Swedish Yes No No
Danish Yes No No
Norwegian Yes No No
Polish Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Golden Ace Casino, your account, withdrawals, or anything else. Golden Ace Casino has a fast and professional customer support, judging by the results of our testing.

Casino games and slots available at Golden Ace Casino

Players can enjoy these types of casino games at Golden Ace Casino: Slots, Blackjack, Video poker, Baccarat, Keno.

Casino games supplied by 15 game providers are available. This includes NetEnt, Novomatic, Playtech, Apricot (Microgaming), Merkur Gaming, IGT, Quickspin, Igrosoft, Amatic, Wazdan, Just For The Win, Kajot, Apollo Games, Triple Edge Studios, Amusnet.

Warning: Golden Ace Casino has fake games on offer. These games might have been modified to have a higher house edge and therefore give the casino a bigger advantage than the developers of the original games intended. This does not necessarily mean that all available games are fake, but it is still a significant issue. We strongly advise you to stay away from this casino.

Golden Ace Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, we currently do not have any bonus offers from Golden Ace Casino in our database.

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner MT SecureGLD Limited
  • Established 2019
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Golden Ace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Fake games
    • License from a bad regulator

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • cr
      Costa Rica (Costa Rica)
    Important
    Warning:Fake games
    This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
    Complaints about Golden Ace Casino
    Submit a complaint

    Games

    Explore the game selection available at Golden Ace Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 5 Not Available: 10

    User reviews of Golden Ace Casino

    This is a place to share experience with Golden Ace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

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    Golden Ace Casino discussion

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