Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
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Pavel K.
Author
Pavel Kaczynski
Data Governance Specialist
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
Casino offers poker from the largest poker platform - GG Network
Wide variety of live dealer games
Tournaments available
Website supports many languages
Old-fashioned website design with software download required
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 13
Not Available: 2
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Game providers
Show all
(21)
Game providers (21)
Payment methods
Show all
(8)
Payment methods (8)
Transaction limits
Withdrawal limits
€20,000
per month
Win limits
Unknown
Language options
Website
Available in
22 languages
EnglishChineseFrenchGermanRussian
17 more
All languages (22)
English
Chinese
French
German
Russian
Spanish
Bosnian
Czech
Dutch
Estonian
Finnish
Hungarian
Indonesian
Japanese
Latvian
Polish
Portuguese
Romanian
Thai
Turkish
Ukrainian
Vietnamese
Live chat
Live chat not available
Customer support:
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Casino screenshots
GGpoker Casino Review
Our expert casino review team has carefully analysed GGpoker Casino in this review and evaluated its positives and negatives using our casino review process. Things like the casino's Terms and Conditions, licenses, player complaints, support, and limits were all checked by our team of experts. This helped them judge if this casino is safe and trustworthy or one to avoid.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Our review gave GGpoker Casino a Low Safety Index of 4.9. This highlights concerns about its fairness and safety. Read on in our GGpoker Casino review to find out whether this casino is a good fit for you.
Is GGpoker Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of GGpoker Casino, we thoroughly read and reviewed the Terms and Conditions of GGpoker Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, GGpoker Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention GGpoker Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, GGpoker Casino has achieved a Safety Index of 4.9, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
Terms and Conditions of GGpoker Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GGpoker Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about GGpoker Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 8,701 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
GGpoker Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
GGpoker Casino is owned by GG International Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
GGpoker Casino has licenses from licensing organizations in the following countries or regions: Kahnawake (Kahnawake Gaming Commission), Isle of Man (Isle of Man Gambling Supervision Commission).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 20,000 per month
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at GGpoker Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
Finnish
Czech
Ukrainian
French
Indonesian
Chinese
Thai
Estonian
Latvian
Bosnian
Turkish
Romanian
Polish
Vietnamese
Dutch
Hungarian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at GGpoker Casino, managing your account, withdrawals, or other matters. GGpoker Casino has a good customer support, judging by the results of our testing.
GGpoker Casino casino games and slots
GGpoker Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 21 game providers are offered. This includes Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Eyecon, Lucksome, Origins (playtech), Reel Kingdom, HungryBear, SpinOn, Skywind Group, Reflex Gaming, Hacksaw Gaming, 4ThePlayer, Ruby Play, Reel Play.
Bonuses and codes offered by GGpoker Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from GGpoker Casino in our database:
100% up to $600
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
GG International Limited
Operator
GG International Limited
Established
2017
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GGpoker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by GGpoker Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
GGpoker Casino payment methods
Currencies
USD
User reviews
User reviews of GGpoker Casino
This is a place to share experience with GGpoker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Slots section... I don't want to make accusations but I will just share my experience. I have played over 2 million spins on the game bonanza in my life which i can prove. I have never experienced an absolute zero bonus nor have I ever seen one posted online (check for yourselves). I have had 3 bonuses at GG. 2 were absolute zero bonuses and the other paid 12c. These are all my bonuses from 11,322 spins I should add. It's not just that though, everything about the games feels different and maybe people that don't really play slots but venture away from the poker to play every now and then wouldn't notice but it's very evident. You just experience things that don't seem to be possible at normal casinos that aren't actually poker sites. Bonanza isn't the typical game to give 25 dead spins in a row but that kinda thing is extremely common here for whatever reason. My rtp through 11 thousand spins is 62% which even with the small smaple size is very low.
I don't know what else to say except if you are just looking to play casino games then go to a genuine online casino not a poker site or at least not this one. It might be genuine and I might just be experiencing crazy bad luck but honestly it's just not worth the risk when there are so many other options. Just be weary.
This casino site is pretty good, but still lacks the qualities of it becoming incredible like a five star. I hope this becomes better soon, but I'd say it's a fun time regardless. The games are fun and I really enjoyed so much of the games as well.
Discussion
GGpoker Casino discussion
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