Our independent casino review team has taken a detailed look at Genesisgame Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Genesisgame Casino scored Low Safety Index of 4.4, implying a deficiency in fairness and safety as per our evaluation standards. Read our Genesisgame Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Genesisgame Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Genesisgame Casino, we meticulously evaluated and analyzed the Terms and Conditions of Genesisgame Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Based upon our estimates and collected information, we consider Genesisgame Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Genesisgame Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Genesisgame Casino having a Safety Index of 4.4, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Genesisgame Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genesisgame Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Genesisgame Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
Genesisgame Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Sadly, our database currently has no user reviews for Genesisgame Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Genesisgame Casino company data and licenses
Genesisgame Casino is owned by Crypton Entertainment Holding Limitada and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Genesisgame Casino holds licenses issued by licensing authorities in these countries or regions: Curaçao (Curaçao eGaming), Comoros (Anjouan Gaming).
Win and withdrawal limits, payment options
Genesisgame Casino accepts deposits via 32 payment methods. This includes: Bitcoin (BTC), Bank transfer, Aninda Mefete, PeP, Tether (USDT), Upay Bangladesh, Nagad, Rocket, bKash, Tron (TRX), Litecoin (LTC), Binance Coin (BNB), OPay, Malayan Banking Berhad (Maybank), MoMo Pay, Unified Payments Interface (UPI), ShopeePay, Permata Bank, Bank Negara Indonesia (BNI), LinkAja, Bank Negara, Bank Rakyat, Bank Mandiri, Bank Central Asia (BCA), PayFix (Turkey), Jeton, Bank Rakyat Indonesia (BRI), Papara, DANA, OVO, CIMB Bank, QRIS.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Genesisgame Casino.
Language
Website
Customer support
Live chat
English
Russian
Ukrainian
Turkish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Genesisgame Casino, account management, withdrawal process, etc. We would say Genesisgame Casino has an average customer support based on the responses we have received during our testing.
Genesisgame Casino slots and casino games
Genesisgame Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 53 casino game providers are available. This includes Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Evoplay, Ezugi, Endorphina, Tom Horn, Belatra Games, Betgames, Ho Gaming, Smartsoft Gaming, Turbo Games, Platipus, Macaw Gaming, Amigo Gaming, Spinmatic, Spadegaming, BF Games, Aviatrix, Spribe, OneTouch, Golden Race, Dragoon Soft, Charismatic, Triple Profits Games (TPG), DLV, Betsolutions, Mascot Gaming, Vivo Gaming, Onlyplay, Zeus Play, JetGames Originals, Nucleus Gaming, Gamebeat, Espresso Games, Caleta Gaming, RTG Slots, LottoInstantWin (LiW), 3 Oaks Gaming, Gamzix, Kalamba Games, CT Interactive, InOut, Triple Cherry, EURASIAN (EA) Gaming, Netgame, Mplay, XPG (xprogaming), Ka Gaming.
Genesisgame Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
However, we are sorry to inform you that there are currently no bonus offers from Genesisgame Casino in our database.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by Genesisgame Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Genesisgame Casino
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Safety Index explained
Safety Index of Genesisgame Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genesisgame Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Unreasonably short time frame for providing information within KYC processes
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Other factors
Operates with a fake license
Complaints about Genesisgame Casino and related casinos
(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints
We do not have any complaints about Genesisgame Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Genesisgame Casino Discussion
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