Did not pay out my $720 withdrawal, claimed it was fraudulent, blocked my account and customer service does not respond to any of my emails. Please please please do not use this site. Don't use Kassu either!
- Total scammers and do not pay winnings!
Rated by 38 users
We've thoroughly reviewed Genesis Casino ES and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Genesis Casino ES is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Genesis Casino ES is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 4 complaints directly about this casino in our database, as well as 35 complaints about other casinos related to it. Because of these complaints, we've given this casino 17,475 black points in total, out of which 9,267 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Warning: Genesis Casino ES has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Genesis Casino ES appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.
Genesis Casino ES has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.
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