HomeOnline casinosFrank Casino Review

Frank Casino Review

avatarKristina U.
Last updated 09/2024
Safety Index
9.2
User feedbackNot enough data
4 reviews
avatarKristina U.
Last updated 09/2024

Casino closed

Frank Casino DE has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of game providers
  • Phone customer support available
  • Live chat is available 24/7, but not for all languages
  • Deposit and withdrawal fees

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 1 Not Available: 14
Real Games
Verified by Gamecheck

Transaction limits

Withdrawal limits
€85,000
 per month
Win limits
Unknown

Language options

Website
Available in 2 languages
EnglishGerman
Live chat
Available in 2 languages
EnglishGerman
Customer support:
Available in 2 languages
EnglishGerman

Licensing authorities

  • No license

Frank Casino Review

We put Frank Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Frank Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our Frank Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – Frank Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Frank Casino Terms and Conditions as part of our review of Frank Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Frank Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Frank Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, Frank Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Frank Casino is interconnected with 13 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Frank Casino.

Terms and Conditions of Frank Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Frank Casino during our review.

Player complaints submitted about Frank Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 148 black points in total, out of which 73 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Frank Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Frank Casino is owned by Avento MT Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

As far as we know, Frank Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

Frank Casino supports 12 payment options. This includes: Neteller, Skrill, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Maestro, ApplePay, Flexepin, CashtoCode, Online Uberweisen, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 85,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Frank Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Frank Casino, managing your account, withdrawals, or other matters. Based on the test we have conducted, we have rated the customer support of Frank Casino as fast and professional.

Casino games and slots available at Frank Casino

Frank Casino offers these types of casino games: Slots.

Casino games from 32 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, ELK Studios, Endorphina, Red Rake Gaming, Leander Games, Rabcat, Booming Games, Tom Horn, Relax Gaming, edict, Inspired Gaming, Oryx Gaming, Gameburger Studios, Swintt, Reflex Gaming, Peter & Sons, DreamTech, Just For The Win, Reel Time Gaming, Foxium, Ruby Play.

Frank Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, there are no available bonus offers from Frank Casino in our database at the moment.

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Owner Avento MT Limited
  • Established 2020
  • Estimated annual revenues > $5,000,000

User reviews of Frank Casino

This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
After 6 lost deposits I managed to get a small withdraw. They have processed it but the second day they just blocked my access from any future bonuses. I guess it is not something usual for them when someone wins.
  • fast withdraw
  • good slots
• 3 years ago
warning beware no wins bad payouts
  • warning beware no wins bad payouts
  • warning beware no wins bad payouts
• 4 years ago
Very sneaky!!! They advertise a deposit match bonus and make no mention of the fact that your bonus funds are locked until you wager a ridiculous amount of money first.
  • Good selection of games
  • Slow load times
  • Sneaky terms and conditions
• 4 years ago
After a win, it was initially claimed that I had given wrong information, afterwards I came from a region that was not eligible to play, which is utter nonsense :-( I'm just disappointed and advise you to play from there, hopefully the guru team will get my winnings will still be paid out
  • Large selection of games a
  • - Assumptions

Safety Index of Frank Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint
Complaints about Frank Casino and related casinos
(17)
17All0Opened2Unresolved4Resolved11Rejected

Complaints directly about Frank Casino

Show more complaints (+6)

Frank Casino discussion

Discuss anything related to Frank Casino with other players, share your opinion, or get answers to your questions.

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