Rated by 28 users
Frank Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Frank Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our Frank Casino review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Frank Casino Terms and Conditions as part of our review of Frank Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Frank Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Frank Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Frank Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Frank Casino during our review.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 2 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 121 black points in total, out of which 46 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 28 user reviews given to Frank Casino, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.
Frank Casino is owned by Avento MT Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
As far as we know, Frank Casino does not hold any official gambling license.
Frank Casino supports 12 payment options. This includes: Neteller, Skrill, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Maestro, ApplePay, Flexepin, CashtoCode, Online Uberweisen, Klarna.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 85,000 per month | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Frank Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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24/7 |
| German | |
|
|
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Frank Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, Frank Casino has a fast and professional customer support.
Frank Casino offers these types of casino games: Slots.
Casino games from 32 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, ELK Studios, Endorphina, Red Rake Gaming, Leander Games, Rabcat, Booming Games, Tom Horn, Relax Gaming, edict, Inspired Gaming, Oryx Gaming, Gameburger Studios, Swintt, Reflex Gaming, Peter & Sons, DreamTech, Just For The Win, Reel Time Gaming, Foxium, Ruby Play.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Frank Casino in our database.
This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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