Tournament #199 Candy Rush - discussion (page 6)

Can you try please to change browser, delete cookies or change the device? If it doesn't help get back to me please.

After almost two years i'm getting a price from tournaments! It's a funny wait!

Juraj has to receive prizes and also answers from players.

Only after that he can distribute everything.

Sometimes the wait can be longer as he has not everything in his own hands. 🙂

Amazing prize vamos

How does it work now for rewards?

Hello, if you place in one of our tournaments on the winning spot, you are entitled to obtain a prize.

Juraj will send you email where you have to confirm your email address and after that you have to only wait for your prize. 🙂

Nothing really hard.

As first? If you place yourself in the prizes, you mean

Yes, but I am not exactly sure what you are asking or what you would like to know. I think I already explained the process, but I can go over it again.

The important thing is that you finish the tournament in a prize-winning position. In the weekly tournament, the top three places usually receive prizes. In the monthly tournament, prizes are usually awarded up to 10th place.

Once the tournament ends and you finish in a prize-winning position, you should receive an email from our team, specifically from Juraj, asking you to confirm your email address.

After you confirm it, all you need to do is wait until Juraj receives the prizes. He will then distribute them to the winners. He also has to wait until all the other winners have confirmed their email addresses, and once that is done, he sends out all the prizes at the same time.🙂

Hi, how do I claim the prize since I haven't received anything in my email?

Hello, please wait for the voucher; there is no alternative, and it may take a couple of weeks. I suggest double-checking spam or promotions or any other separate folder for email from: tournaments@casino.guru I believe that's the sender. You may also send a reminder to this specific email address.

When will the voucher arrive? Or will I be contacted?

Hello, just as shared: "Hello, please wait for the voucher; there is no alternative, and it may take a couple of weeks. I suggest double-checking spam or promotions or any other separate folder for email from: tournaments@casino.guru I believe that's the sender. You may also send a reminder to this specific email address."

Congratulations if you are among the lucky winners!

Hi, but what about the prizes?

Hi, did you read my last answer please. Sorry I don’t have a better option for now.

Yes I read it and 22 days have passed and no communication and no voucher

I see, thank you. In that case I suggest using the email.

However, I understand it has been longer than usual, so let me send a quick note to the other team.

Ok

I was told the email was sent yesterday to you; kindly respond to the email, and then the voucher will be yours. 🙏

Yes, as soon as I wrote here I received an email and I responded immediately. Thanks.

Now I'm waiting for him to answer me