Tournament #192 Nazar Wishes - discussion (page 3)

Hey Radka, long time no see! I have a feeling you're here because of that somewhat eccentric and outspoken person you dealt with a few months ago. I suspect your mission is to keep an eye on this threat and prevent things from getting out of hand. 😀

Regarding your suggestion: I contacted them about 36 hours ago and haven't received a reply yet. Just out of curiosity – and I certainly don't want to rub salt in the wound or cause any traumatic experiences – do you know if there's a deadline by which your colleagues have to respond, or if they're allowed to behave as unprofessionally as the top casinos on CasinoGuru? 😀

Hello again,

Perhaps it's due to a bad translation, but I honestly do not understand the context very well. As I said earlier, we, the forum admins, are not responsible for tournaments by any means. That includes deadlines and communication about vouchers. So, though I guess you seek someone to complain to, I also believe I'm not in a position to criticize processes I'm not involved in. I'm sorry you are not happy, if that helps.

Kindly use the email provided; the other team should take care of you. I would love to do more, but I have no way anymore. Have a lovely Sunday.

Yeah, I don't know why I accidentally deleted my post and I could not reenter it in English because your system detected that it is already posted. Since I actually spent some time writing it I just translated it to German and posted it. From what I see it went disastrous as it had nothing to do with complains. I'm not sure if you remember but not long ago we had a long rather negative conversation about CasinoGuru's procure of handling of player complaints. You did not change my opinion about CasinoGuru but I was left impressed by your performance so when I saw you replied to this thread I just couldn't hold myself to include some of it but it was only for comedic purposes. 😕

Hello, thank you for helping me out by getting the context. I was pretty sure something was amiss, but I could not conclude what it could be 😀. Betitall Casino, right? You know, I would not describe the conversation we had back then as negative. I'd say it was honest and direct, which is something I can really appreciate.

I know we can't help everyone and 'fair' doesn't always mean the fairest proponent for the player but rather the logical implementation of casino rules. It’s not surprising that we end up on different sides of the spectrum, because some people see us as defenders of generally fair principles. This is somewhat of a theoretical approach, if I may say so.

I'm so glad you are still visiting the website; I hope the casinos out there are not giving you a hard time.

So, how are you? 🙂

Well, I started playing in Bulgarian casinos and honestly it's better for now but my life has been like in a movie. I tried to work in a fiduciary company in Cyprus and the company arranged an apartment that was for me and a colleague and that colleague's mental health deteriorated and one day he said he's not going to work and that day around the afternoon he came officially dressed with a Halloween mask, apparently after trashing the apartment he took the cornice put a knife on it forming a spear and tried to murder our boss which was horrific. After that I said it's back to Bulgaria for me 😀 How about you?