Tournament #140 Captain Kraken Megaways - discussion (page 3)

GOOD AFTERNOON, I DID NOT RECEIVE THE COUPON

Hello, what coupon are you talking about, please? I would assume a tournament was involved; however, this is a different thread, so I can't tell for sure now.

Let us know, please.

I've been waiting 5 months for the coupon, I'm from Chile

Hello, they still haven't confirmed my prize, and the coupon hasn't arrived; it's been 5 months.

I await your response.

Crisale.siempre@gmail.com

Alejandra

I contacted Juraj, and he told me, and even showed me, that you had received the voucher. We definitely sent it from our end. Try checking again. It might be in your spam folder or something. 

Hello, Joroslav, who can I talk to? I can't find you anywhere. It was for Amazon.

About what you want to talk, is it about the voucher?

I told you everything I got form Juraj and he said it was good on our end and we sent it.

Also you come here after 4 months, but try to tell me what you need.

It's been quite a while. I followed all the steps, obviously. I was excited. I looked for my prize on Amazon and nothing.

How arrogant, I'm a lady

Respect

I don’t think I was being arrogant at any point. I was simply asking whether what you mentioned in your first post, or more specifically your second-to-last post, was referring to your voucher.

About four months ago, I already tried to find out from Juraj what was happening and whether there was some kind of issue. He told me that the voucher had been sent to you from our side, so according to the information I received, you should have received it.

Of course, if there was some kind of issue and you didn’t receive the voucher for whatever reason, even though, as I mentioned, it was sent from our side to the email address you confirmed. We first send an email to players, who have to confirm their email address, and the voucher is then sent to that confirmed address.

However, after four months, I would say there probably isn’t much point in trying to resolve the issue again at this stage.