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Receive a €50 voucher

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1 month ago
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1 month ago
ptus

Good morning. I won 50€ in the weekly game that ended on July 23. When will I receive the voucher?

Automatic translation:
Frota
1 month ago

It usually takes around two to three weeks, depending on when Juraj receives responses from the other players who also won the tournament and when he receives the vouchers. So I’d expect it to take roughly that long.

Jaroslav
1 month ago
ptus

Tell me, do I have to reply? Thanks

Automatic translation:
Frota
1 month ago

If Juraj has already sent you an email asking you to confirm your email address, then yes, you need to reply to that email. After that, there’s nothing else you need to do for now, you just have to wait.

1 month ago
ptus

I haven't received any emails yet

Automatic translation:
Frota
1 month ago

Sometimes I want to be in your place, despite the wait😀

ShawLow
1 month ago
ptus

This is the second award I've received

Automatic translation:
Frota
1 month ago
ptus

I haven't received any emails yet

Automatic translation:
1 month ago

If you haven’t received an email from Juraj yet, that means he probably hasn’t sent them out yet, so you’ll just have to wait.🙂

Jaroslav
3 weeks ago
ptus

Good morning. I've already replied to the email Juraj sent. I haven't received the €50 prize voucher yet.

Automatic translation:
Frota
3 weeks ago

Yeah I saw you replied.

Other players haven't so please a little bit more patience.

Your prize will be by you in a short time I hope. 🙂

2 weeks ago
ptus

Good afternoon. I haven't received the €50 voucher yet. Is there a problem?

Fleet

Automatic translation:
Frota
1 week ago

I saw that you should get it in the nearest time, if not I will ask Juraj about the whole situation.

1 week ago
ptus

All right. I'll wait for your reply. Thank you for your time

Fleet

Automatic translation:
1 week ago
ptus

Good afternoon. I've already received the €50 voucher from the Jobo prize. Now I can't redeem the voucher. What should I do? Thank you for your attention. Frota

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1 week ago
ptus

Good evening

I followed the steps to activate the €50 voucher. In the end, the amount was €41.37. I don't know where to find that amount to use for shopping on Amazon... When I go to Amazon, they ask for a code to complete the purchase, but I don't have one. Please help me. Thank you

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1 week ago
ptus

Is there a problem with my account? I sent a message, but I don't see it here.

Automatic translation:
Jaroslav
1 week ago
ptus

How do I redeem the €41.37 from the voucher?

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Frota
1 week ago
ptus

Good evening

I followed the steps to activate the €50 voucher. In the end, the amount was €41.37. I don't know where to find that amount to use for shopping on Amazon... When I go to Amazon, they ask for a code to complete the purchase, but I don't have one. Please help me. Thank you

Automatic translation:
1 week ago

Hi, thanks for explaining the issue.

If you selected Amazon when redeeming the voucher, you should normally receive or be able to access a separate Amazon gift-card code afterwards. Please check the email you used for the redemption, including your spam/junk folder, and also try opening the original GoGift redemption link again to see whether the Amazon voucher and its code are available there.

Please also make sure that the Amazon gift card matches the Amazon marketplace you're trying to use, for example Amazon.es if the voucher was issued for Spain, as Amazon gift cards are generally tied to a specific marketplace.

Regarding the €50 becoming €41.37, I don't want to guess why that happened without seeing the exact redemption details. It could be related to the currency or the reward option selected, so it would be useful to check what currency the original voucher was issued in and what exactly was selected during redemption.

If the voucher already shows as redeemed but you still haven't received or found an Amazon code, I will ask Juraj what to do in this situation.

1 week ago
ptus

The €41.37 was converted to local currency. I don't have an Amazon code to redeem the bonus. I purchased an Amazon gift card for €41 as requested. The gift card doesn't show up on Amazon to apply as a discount to my purchase, even though I have it in my cart. Thank you

Automatic translation:
Frota
1 week ago

Okay, let me please contact Juraj and when I have more info, I will get back to you.

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