Good evening
I followed the steps to activate the €50 voucher. In the end, the amount was €41.37. I don't know where to find that amount to use for shopping on Amazon... When I go to Amazon, they ask for a code to complete the purchase, but I don't have one. Please help me. Thank you
Good evening
I followed the steps to activate the €50 voucher. In the end, the amount was €41.37. I don't know where to find that amount to use for shopping on Amazon... When I go to Amazon, they ask for a code to complete the purchase, but I don't have one. Please help me. Thank you
Boa noite
Fiz os procedimentos para ativar o voucher de 50€. No final a quantia foi de 41.37€. Não sei onde esta essa quantia para comprar na Amazon.. entro na Amazon e para concluir a compra pedem um código, que não tenho. Me ajudem. Obrigado
Hi, thanks for explaining the issue.
If you selected Amazon when redeeming the voucher, you should normally receive or be able to access a separate Amazon gift-card code afterwards. Please check the email you used for the redemption, including your spam/junk folder, and also try opening the original GoGift redemption link again to see whether the Amazon voucher and its code are available there.
Please also make sure that the Amazon gift card matches the Amazon marketplace you're trying to use, for example Amazon.es if the voucher was issued for Spain, as Amazon gift cards are generally tied to a specific marketplace.
Regarding the €50 becoming €41.37, I don't want to guess why that happened without seeing the exact redemption details. It could be related to the currency or the reward option selected, so it would be useful to check what currency the original voucher was issued in and what exactly was selected during redemption.
If the voucher already shows as redeemed but you still haven't received or found an Amazon code, I will ask Juraj what to do in this situation.
The €41.37 was converted to local currency. I don't have an Amazon code to redeem the bonus. I purchased an Amazon gift card for €41 as requested. The gift card doesn't show up on Amazon to apply as a discount to my purchase, even though I have it in my cart. Thank you
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