ForumSports and Sports BettingONLINE SPORTS BETTING QUESTION

ONLINE SPORTS BETTING QUESTION

1 year ago by mrw558
|
5777 views 9 replies |
|
1 year ago

Hey so I've recently been locked out of my bovada account and they want me to send in a copy of my bank statement as proof of current address. Has anyone else had this problem? I'm not a big gambler but my money in my account is froze until I do something.

Ik this might not be the most appropriate subreddit to post this question but I figured someone here would be able to help. Thanks!

Edited by Daniel 1 year ago
Reason: Forbidden link
mrw558
1 year ago

Hi, it's perfectly normal to request a bank statement as a proof of address. Just send it to them if they require it from you in order to verify your account.

mrw558
1 year ago

Hey, I've heard of a few similar cases with Bovada. It's not uncommon for them to request documents for verification. Could you double-check their support guidelines for sending in your bank statement? It should help get your account unlocked. Good luck!

JasmineSmith
1 year ago

I don't think it's necessary to reply to players on a 7 month old post, because such things will probably already be solved. I would recommend to focus on something more recent if I can help. 🙂

Jaro
1 year ago

Appreciate the advice! I find value in helping out whenever I can, regardless of post age. If it's not your cup of tea, no worries! 😊

JasmineSmith
11 months ago

Hey there.

What I found quite interesting is the fact that you tend to use links. May I know the purpose? I'll try to make it straight now, every link leading to third-party affiliate sites is forbidden. Take it as the second yet final warning warning.

I'm quite convinced you understand that it is against our policies.

Shall we agree on that?

Radka
11 months ago

You are being a bit too rude here, which is not how you should talk to forum members just because you have authority through casino guru.

I just shared my favorite games and what's the big deal in it? what is your problem?

I shared something related to sports betting only......

JasmineSmith
11 months ago

Radka was just trying to explain that this forum also has some rules and therefore they need to be adjusted. Since you already got one warning, another one came because links of this type are not allowed on our forum. So it's important to follow that so that everything is in order. 

You don't have to take it as someone wanting to be above you because it's not, but it's everybody's responsibility to follow it, not just yours. So I will be glad if it will be so.

Jaro
10 months ago

I got it. There is no need to repeat yourself like a broken record. I'll make sure to follow the rules. Maybe a little less attitude would make these conversations more pleasant for both of us. Also, I hope there are some rules for staff members who are rude to forum members, they should also learn some courtesy. Thanks!

JasmineSmith
10 months ago

I absolutely don't want to create any tension, and I don't think I was rude to you either. I explained how things work on the forum and I didn't say anything wrong. So once you have understood what was said to you, we don't have to go any further. 🙂

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news