MyStake betting issue

I have signed up for MyStake deposit 100% bonus, with wagering requirements meaning bets have to have min. legs of 2 at min odds of 1.4. I signed up and placed 3 2fold legs, and two won and one lost. However, I am now unable to place 2 fold bets, and customer service is telling me the website algorithm is now only allowing me to place 5 fold bets. Is this allowed, as this is not written anywhere in the T&CS of the deposit bonus? What should i do?

Hi, it's hard to say, because this is mainly a casino games forum and this is related to sports betting. I don't even know what "2fold legs" mean so it's impossible to give you any clear advice.

Same happened to me! I feel it’s highly illegal, particularly as they also changed the counts for the wagering requirements! Any chance to get any help in this forum?

Hello,

we still do not deal with sports betting - casino games only, I'm afraid.

Maybe you can explain what the term "2fold legs" means in the world of sports betting. Have you ever heard that, please?

It will be of more help to players if you help in resolving sports issues aswell!

That's for sure, but at the moment we're missing skilled professionals to help us to do so. 🙁

As a lady I sometimes bet on sports games, hopefully one can bet on games with higher tendencies of winning.

But at the moment one's winning came from sport, you guys don't intervene.

I know that it's not very convenient at the moment, still, it's still a valid decision and now I do not dare to speculate about any progress. 🙏

I have alot of hope in you guys,if truly you want to create a room for sports issues, you can.

Yeah,

They do handle cases well, I believe they can implement that too and do very well on it.

There is room for sports betting on the forum 🙂, just not yet established through the resolution center, to support complaints.

Anyway, thank you for your kind words.

Oh okay, hoping to see you guys establish it in the nearest future.

I was told that the igaming betting world is so complex even when it comes to basic rules and conditions that would be quite complicated to set some standards we could apply when dealing with complaints, it is easier when it comes to casino games.

Seriously it is a bit complex, I only play football, basketball, tennis, cricket,and hockey,even these mentioned sports,I only play the basic rules I know. I don't play things I don't know.😁

🙂 I think I understand.

Yesterday we had an e-call where the complaint team and other experts discuss players' complaints, someone scratched the surface of sports betting then there was a quick debate about how we're approaching sports betting now, but the result remained the same. It is still not within our reach.

Maybe one day.

One day😀

I have much the same issue with them. They stopped me placing 2 leg bets after only 3 bets meaning I had to finish wagering using 5 leg bets.

When I got through that they did everything within their power to constantly reject my id documents. Somehow I eventually got through all that, and now they claim they have sent my money by iBAN some 10 or 11 days ago. Lets' just say I don't believe them. There really are so many rogue unregulated companies out there. I was a fool to use them in the 1st place

Hello,

I'm sorry to hear about such problems, sadly I do not even understand what "2 leg bets" mean, can you explain, please?

Hi

A 2 leg bet is where 2 different football matches are involved. A 5 leg bet is 5 games. These are also known as accumulators

This is the reason I don't play with bonuses, I rather play with my money and if I win,i win my money and there won't be rules attached to that apart from the common 1.1odd rule.