Kinbet payout never ending wait

Hello dear forum,

I would like to know if you have ever had any bad experiences with the provider Kinbet?

I've been waiting for my first payout for a week now, and theoretically, I still have four more €500 payments outstanding. I expect to get my money in maybe two months. If I ever see it again. Processing only takes place Monday to Friday, and the three business days specified in the Terms and Conditions are skillfully ignored. In chat and by email, I'm fobbed off with standard platitudes, and no effort is made to find a solution.

Have you ever cashed out anything? Did you ever receive a payout?

Thank you and best regards!

Hello,

not sure how many relevant sports betting insights are in the casino main thread, but you are welcome to check that out right here 👈

Sadly, we have no direct cure for delayed payments. When it comes to casino complaints, we allow 14 full days to pay out the money. Do you perhaps have any clues why there is such a delay, please?

I hope there will be no sports bet rules involved; that would complicate things.

Well, I'll be here for more details.

Good day,

I requested two withdrawals from Kinbet (one for €500 and one for €91). According to the information on the website, the withdrawal should be processed within 3 business days.

I submitted my withdrawal requests on Sunday. Today is Friday, and both withdrawals are still in "processing" status.

I always get the same standard response to my multiple support requests:

"Due to high transaction volume, there may be delays in processing withdrawals. Please be patient."

I haven't been asked to verify my data yet. Nevertheless, nothing has happened, and I'm very worried about whether my withdrawals will actually be processed.

Has anyone had similar experiences with Kinbet?

Hello, if the casino is experiencing delays, I bet others will eventually notice this too. Honestly, there isn't much to do. Unless the casino catches up with its line of payments, players will probably wait.

Try to hold on, please.

Did they tell you the estimated payout date, perhaps?

They replied that this would happen shortly. I emailed support twice within two days, but the response was always the same! Can you tell me from your experience whether they even pay?

I see, so there is nothing concrete to work with. Honestly, based on the review, the casino is in the middle of the grades, so some players have surely been paid. I checked, but it seems there isn't really any fresh feedback from the players. Check it out. 👈

From the complaints perspective, though, it seems there have been no unresolved cases, which sounds positive.

I can suggest this: if they fail to pay out in 14 full days, my colleagues will contact the casino through the complaint feature. I honestly hope it won't be neccessry at all.

Thank you very much! We'll do that!

Now that I'm thinking about it, you are welcome to submit the complaint even sooner. In some cases players are paid thanks to the complaint notifications sent to casino representatives. It does not always work as a miracle, but feel free to consider it.

I have an idea: please keep us updated in this thread, and you can always make the decision based on the current circumstances. Or we can, of course, discuss it further.

Let me know what you think about it.

Hello,

Thank you for your feedback.

I had already received three payouts via bank account.

Theoretically, there are still 5 x €500 outstanding via Ethereum. The betting provider has a deposit and a photo sent as proof of payment. I have been waiting for my first of 5 withdrawals since September 18, 2025. I have been in contact with customer service several times, and each time they told me they had prioritized my withdrawal and forwarded it to the finance department. Each time, I waited several more days, even though I had been promised a faster email. In my last email, I urgently reminded the betting provider and asked for a payout within 48 hours, otherwise I would file an official complaint. According to the terms and conditions, this is a maximum of 3 business days; according to reports, it takes even less for withdrawals via crypto. Today, according to the invoice, it is the 9th business day. The provider states there has been a delay and my request is apparently okay.

What would be the next step? If I even get the money, I'll probably have to wait months until the entire amount arrives.

Thank you very much for your effort and have a great day!

The provider is Kinbet

Hello! Yes, let's file a complaint! It's been over a week!

Hello! How many days did it take for the three withdrawals? Did they require verification from you before the withdrawal?

Hello,

The first withdrawal took a little over a week. Subsequent withdrawals are processed in about 2-3 days. However, my deposit costs were barely covered. As my winnings increased, I recently had the feeling that the withdrawal was being deliberately delayed. Verification wasn't necessary, but I emailed my documents to customer service just to be on the safe side.

Good day to you.

It is always a bit of a clue when more players are describing similar delays. If I may be honest, even though it must be frustrating to see withdrawal limits are not respected, it also seems that the casino support is quite transparent with the delay. If I understand correctly, there are no other issues preventing your withdrawals. If the casino cannot pay you sooner, I doubt we can speed up the process, but my colleagues will surely be interested to see how the delay will be handled and to see you paid in full.

Just a note, though. Sometimes the winnings are accumulated through sports bets, which often hinders our progress because we lack a sports betting complaint branch. However, delayed payment cases unrelated to sportsbook rules should be fine.

However, you may always complain about it through our free complaint feature. As I explained to the other player earlier, it may motivate the casino to do better in some cases.

It is a tricky situation; I guess we all feel the limits should be respected. On the other hand, the money arrives just out of the schedule. 🙁

Hi!

Sure, go ahead. It never hurts to have my colleagues watch over the situation, I'd say. 🙌