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22bet incorrect betting evaluation

2,217 views 3 replies |
2 months ago
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2 months ago

I wrote to 22bet to say that a bet had been incorrectly evaluated.

The Russian Student League lasts two 40-minute matches, and 22bet's live betting section showed the match until the 38th minute. The score was 0-0, and bets were still available.

They wanted to see an official page with the results, but according to chatgpt there isn't one.

The game took place on October 7th and one team had also played on October 6th with a 3-0 halftime score and final result.

I checked the bet later and apparently the score was 3-0 at halftime.

I asked Chatgpt and looked it up myself and everywhere it says 0:0.

I then asked for a link to see the results, but there isn't one.

Official Russian sites do not publish student league results.

If it were only about 5 euros, I would complete it, but unfortunately this is about 400 euros.


Does anyone know what can be done?


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Edited
Automatic translation:
Cupiruler
2 months ago

So, if it is this way, you should try to find out where the results can be seen.

Have you tried that, or did you just ask ChatGPT about it?

Have you tried to get in touch with the casino regarding this?

Unfortunately, we don't deal with sports betting, so we won't be of much help here, but I hope that you will find out what has happened.

Please come back to inform us about any updates you have and what you find out.

2 months ago

I've done some research online, and everywhere it says 0-0. As I said, I followed the game myself on two live tickers. 2 minutes and 3 goals is impossible, and of course, there are no official sources.

Chatgpt has also looked at Russian sites everywhere...

I've already been in contact with them; they only accept it if they have reputable sources. I then asked for their sources, but they don't have any.

Really great.

Automatic translation:
Cupiruler
2 months ago

I totally get your frustration. It’s an annoying situation when results for smaller leagues, like the Russian Student League, simply aren’t publicly verifiable. Unfortunately, if no official federation or match organizer publishes the results, there’s no reliable way to prove the correct outcome, I'm afraid.

That’s precisely why bookmakers usually restrict betting to events where the results can be verified by an independent and reputable source. Otherwise, it becomes a dead end like this one.

If you’ve already contacted 22bet and they insist on an "official" source (which doesn’t exist in this case), then unfortunately there’s very little that can be done unless they decide to review the settlement internally.

It’s definitely frustrating, but I’d still suggest asking them to provide their source of the 3–0 result in writing. If they can’t, you could ask them to escalate it to their data provider for verification and then reach out to any form of sports betting-related authorities. However, this is also quite a tight spot, I guess.

I fear they still might want to pass on any cooperation in that regard...

Well, let us know if you hear anything back. We’ll gladly add the info here in case someone else runs into the same issue.


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