HomeForumSocial and Sweepstakes CasinosAre there any experiences with Click Casino?

Are there any experiences with Click Casino?

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1 year ago
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1 year ago
fius

Does anyone have any experiences?


Two different deposits were made on 3.3 (totaling €50 and €49). I still haven't received the money back.

Withdrawals made 4.4, 4 in total, totaling €750. They haven't processed these either.


There is no response from the chat, and they can't tell you how long it will take. Emails are not answered.


Is there still hope to get the money/ any tips on how to get the money?

And if anyone has experience with the casino and similar activities, please tell me how it ended and whether you got the money. The amount is so big that this won't stop there..😤

Automatic translation:
Jossuu87
1 year ago

Hello, this is a rather new situation for me because it has been just a few months since my colleagues started reviewing sweepstakes casinos. This is not going to be pleasant reading, I guess.

So, let's start with the fact that sweepstakes casinos are not original online casinos. This particular one is among the bad projects in terms of fairnes. Its review has not been finished yet, but the expected value is 2,6 out of 10. Major issue: brutally unfair rules, among other things.

Simply put, if such a "casino," which is not regulated by any means, decides to ignore you, then you have a serious problem.

One question, though: why do you expect the casino to refund the deposit and also pay the winnings? It seems like you have been waiting for both. Perhaps I got it wrong.

In any case, you may try submitting a complaint here with us against the site if they fail to pay winnings within 14 full days. We are here to at least try to help players in need.



Radka
1 year ago
fius

Yes, I have been waiting for both. The failed deposits were returned to the game account today, but the withdrawals are still waiting for approval.

Of course I expect them to pay the withdrawals, it's not a small amount and I have the right to get my money because this is not bonus money, but properly played and withdrawn money that is just waiting for approval.

Automatic translation:
Jossuu87
1 year ago

I'm sorry, I'm a bit lost now "failed deposits were returned to game account" to the casino account, prhaps? Or are we perhaps talking about failing withdrawals or is there another issue with returning deposits?

It could be once more an improper translation, so kindly help me with that.

Additionally, back to the complaint option - how long have you been struggling to get the winnings from the site, please?

Radka
1 year ago
fius

Yes, it was refunded to the casino account.

I have also made four withdrawals/withdrawals to my bank account. These have not been approved, but are still being processed according to the chat. I have been waiting for the withdrawals to be approved for a week now. No one can tell me when I will receive the withdrawal to my bank account, or why it is taking so long.

Automatic translation:
Jossuu87
1 year ago

Oh, thank you - so no additional deposit issue is involved. Well, at least that's good news.

So, the casino staff has been ensuring you that all withdrawals are going to be processed; however, there is no deadine. Are you perhaps aware of any other available payment options you could use to get the money sooner? It would be nice to know what's causing the delay, because without this information, it is tricky to suggest alternatives. 🙁

Right now, the worst part of the situation is a complete lack of explanation.

Out of curiosity, what did the chat worker specifically write to you? Usually they have quite limited access to advanced features. Did you capture a screenshot, perhaps?

Jossuu87
1 year ago
fius

Hello! Any progress? I waited 4 days for my withdrawals and today they were cancelled due to an error..quite desperate to get the money out..let's try again, the withdrawal has been put on hold.

Automatic translation:
1 year ago
fius

I also waited 4 days for the money and twice now it has returned to the casino account. I contacted the chat today and they said that they are having technical problems with withdrawals. Well I put another 3000e in withdrawal, but I fear the worst... 😪 I'm so stressed about this now

Automatic translation:
Figarol
1 year ago

Hello,

I suggest that for now we all wait to see whether the casino is going to resolve the technical problem. I understand you all feel stressed out and are worried about the balance. On the other hand, as you may see, the situation is the same for other players from the same country, which, in my opinion, looks more like a "local" technical issue.

Make sure to keep us posted, please.


1 year ago
fius

Hello! Any progress? I waited 4 days for my withdrawals and today they were cancelled due to an error..quite desperate to get the money out..let's try again, the withdrawal has been put on hold.

Automatic translation:
1 year ago

If I may, I'd like to say there is a good chance there is really some sort of problem. We should wait and see what comes next.

Do you perhaps have different payment options available? Would be great to know the source of the problem, of course. In any case, let's watch the progress together with the others.

Hopefully the next update comes soon.

1 year ago

Dear players,

I just checked your system to see whether the review of Casino Click is going to be published anytime soon. Instead of the anticipated date, I sadly found the rating has dropped down. I therefore assume that there is some risk associated with this social or sweepstake casino. Its Safety Index is currently 2.9, which is extremely poor, even though it is not final.

Edited
11 months ago
fius

Click casino.....I also got 800e which the casino does not pay. Kyc has been approved. Click withdrawal deposits, when I made a withdrawal request.....the funds were withheld and access to the account was blocked.

Automatic translation:
Koppari
11 months ago

You haven't thought about filing a complaint? Why was your account blocked, did the casino say?🤔

Jaro
11 months ago
fius

I filed a complaint, the casino didn't even respond to the guru. Klikki casino is a FRAUD!

Automatic translation:
Koppari
11 months ago

So I'm sorry if they didn't even contact us, then there is obviously nothing more to do. 

I guess I'll just say that I hope things like this won't happen again and that it will all be better for you in the future.😕

8 months ago

Perhaps it wouldn't hurt to add a more recent update about both casinos mentioned in this thread.

Casino Click (Sweepstakes) made it to be considered decent site, with Safety Index 8.7 yet not published

Casino Klikki (online casino) is considered questionable, and its safety index has not been published either.



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