Happy Nets – General Discussion

Do you like this game? Did you hit a big win? Did you experience some technical issues? If there is anything you would like to discuss about Happy Nets, you can do so here.

No i believe I have identified a bug with this game. I have been playing in on Royal 500 casino site to whom I reported the issue to customer support, however I think it was pointless they just asked me to provide a code of information I didn't have. I gave as much detail as possible also uploaded screenshots.

I will try to explain the issue here and hopefully the game provider will look into it.

So basically the game is played where a fisherman cast his fishing net into the water. If a fish or worm gets caught in the net you win the amount of money associated with the fish or worm. Each cast of the net, the net changes size giving the player a chance to catch more fish the bigger the net the better chance of winning more money.

Each fish or worm caught the money is moved from the fish or worm symbol and placed into the players credit. However on several occasions instead of a worm or fish landing in the net, just a money amount is shown without the fish or worm symbol. But it doesn't get paid to the player its like the game doesn't see it. I wall attached screenshots showing what I mean.

I know for sure the if a month amount gets caught without a fish or worm symbol it doesn't get paid. Because once the money is aid as a win it is removed from the game screen and just the worm or fish symbol is left showing.

The reason I believe this is a bug is because any money caught in the net should be paid to the player. The point of the game is to catch money in the net.

Also as shown in the screenshots on some occasions a fish or worm symbol shows up without a money value attached.

If the above was a genuine part of game play it would happen again lot lot more than just now and again.

I would be more than happy to give more information to the game provider is requested. It a bit difficult trying to explain in a message but hopefully you can make out what I am saying

Regards Paul

Please see attached

Hello, Paul. That's a very thorough observation, I'd say. Did you reach out to the game provider? I understand they could be interested in checking that.

Hi thanks for the reply, I haven't contacted the game provider as I don't have their contact details. Would appreciate it if you could either pass on my findings or send me their details

Regards Paul

Hello, Paul. if I had that chance, I would do that without asking.

How about the standard way? I guess there must be some "contact us" on the PP website. https://www.pragmaticplay.com/en/contact/#

In my opinion, this is something the provider needs to check "personally," if you get what I mean.

I've mailed them at that address no reply so far.

It's been a day or so, and I wouldn't expect such a quick response. Isn't it just a general ticket?

However, I realized yesterday evening that I could forward this thread to my colleagues in the game section; if the game provider is interested, they can verify for themselves.

So I did pass this thread. 🙂

Thanks hopefully something will come of it

You are welcome.

Let's see what comes next. My colleague Juraj told me he could eventually take a look at this matter too, though; he is already busy with many tasks.

So, I do not dare to promise, to be honest. Let's say I tried every option I could think of. 🙂

No worries i have screen recordings and more screenshots if he would like me to upload or send to him.

Let me know.

Regards Paul

Okay, thanks. Sounds great. Now let’s give everyone some time to go through this and get back to those involved. We can compare updates once there’s more news. Hopefully, it won’t take long, of course. 🙌

Perfect