Hello,
I think the first thing to check is whether the casino offers any responsible gambling tools.
Then it depends on whether you simply want to close your account or whether you want to self exclude because of a gambling problem or something similar.
I would definitely contact the casino by email, live chat, or another available method and ask them to self exclude you. I don't think players can usually do this themselves, as in many cases the casino has to handle the request for them.
So if you have a specific casino in mind and you're unable to self exclude or something isn't working properly, feel free to let me know.
No, exactly. What I described is probably more of a general approach rather than a single solution.
I don't think there is one tool that allows you to self exclude from every casino outside Italy. That's probably not how it works.
There are some apps and services that can help protect you from certain casinos by preventing you from accessing them or registering, but they probably won't cover every casino out there.
I think it's important to narrow the expectation a bit. There is a huge difference between the terms "self-exclusion" and "permanent self-exclusion," as both steps, from a practical point of view, require a request from the player. I have never heard about a tool that would ultimately allow a player to permanently self-exclude from the casino without the assistance of the support. Not a chat worker, but a special department working on an email basis. Which means there will always be a critical time window. 😐
But I understand what you are saying; in the end the precise wording can at least help avoid such misunderstandings. Of course, it plays little role when some operators prefer to take the matter less seriously....
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