I blocked myself from casinos in Germany, yet I was still able to deposit funds at bassbet2 and goldenpanda. How is that even possible? Exactly what I was trying to protect myself from happened, and I gambled everything away again.
Hello,
I’m really sorry you went through that. What you describe is, unfortunately, possible. You're not alone in experiencing this surprise.
Blocking yourself in one country-specific system doesn’t mean a global block across all casinos worldwide, which is exactly why situations like this feel so unfair and frustrating.
We can go through the details step by step, at your pace, and focus first on how to reduce the risk of this happening again, without diving into technical details unless you want to.
Is that okay for you?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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