Conivet's response to permanent account freeze

This site does accept account closures, but you can easily reopen them via chat. I want to quit gambling, but I can't quit at all with this system, and even if I complain, I get a message that "the relevant department will contact you after dealing with it", and even after a week, I haven't heard anything. I think this is too fragile for a casino self-control system. It seems that the damage of gambling addicts is expanding, even on YouTube, etc., because Conivet will not respond to the permanent freeze of the account. I think it needs to be improved.

Does not sound very responsible to me either. Would you also share which casino failed to close your account? I would vote for Konibet Casino - found the complaint.

Do you perhaps have any close friends you can ask to change your account password to ensure you won't be able to access the site? the same goes for the email account, of course, changing the password is easy these days. Temporary solution, but still - better than nothing.

What do you say?

This site can be searched and resumed by user name. Therefore, I don't think changing passwords is a good idea.

No serious site allows players to log in without a password.

If you insist though, I suspect changing the username.

What do you say now?

It's an invalid policy.

Care to explain which policy you found invalid, please?

Anyway, have you tried to change it in the meantime?

i will try.

Fine by me. For now, let's keep the question concerning invalid policy aside.

Instead, I'll wait for your update on whether it worked out.

Have you tried to check if the casino has options to set limits (for example the deposit limit)? I know it wouldn't solve your issue completely since the account remains open, but you could potentially limit your losses to the lowest minimum.

thank you. There are no deposit limits or betting limits here. That is also the problem.

I remember checking that back then. When The Safety Index was called Casino Review, the part about responsible gambling tools said "none"...

Sadly it fits. 🙁 In the meantime, I checked your complaint again, but failed to understand the printscreen. Can you advise what response you got from "admin@kuma-gaming.com", please?

What does it say?