HomeForumGeneral Gambling DiscussionWithdrawal in astropay

Withdrawal in astropay (page 2)

3 years ago by Victor527
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16,749 views 57 replies |
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3 years ago

Hello, why when they authorize the withdrawal they deduct the 600 dollars from the balance ok, but today I have them in my balance so we'll see what happens ok

Thank you I will be informing you

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3 years ago

Because when one makes withdrawals and they authorize it, they immediately deduct it from the balance and today when checking the casino account I had them added to my account

I will inform you

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3 years ago

Hello, why when they authorize it, they immediately deduct from the balance, but today I had them in the account

I will inform you

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Victor527
3 years ago

Yeah, but I'm wondering why they returned the money to your account. The same can happen to you with the next attempt.

3 years ago

I ignore it, I will be reporting the progress

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3 years ago

Hello now this appears to me see the dates after being authorized the withdrawals of the 3q of Nayo were rejected and now those of June 7 say in progress ok file

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3 years ago

Hello, I got an email from Vulkan.vegas that the payment is authorized successfully to wait now ok

Thank you I will be informing you filefile

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3 years ago

Hello, the exact same thing happens to me too, I already verified the KYC account, and requested the withdrawal of 7000, I received the confirmation email splitting into different payments of 500, which I waited 3 weeks for 1 email to arrive exactly the same yours telling me that they already made me the payment of 500 (1 of those requested) and after 2 days I got "Reject" I asked for assistance through the chat and they don't give me reasons, I also contacted support and they do not respond to several of the messages that I have sent. Now before yesterday I received another email confirming the payment of another 500 which today I checked and it was rejected again.

Friend, were you able to withdraw? What method did you use? I used Latin America Bank Transfer (7000) and the 500 that they rejected I applied again for Bank Transfer (I hope it won't give an error again)

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Victor527
3 years ago

It seems to me that you will be rejected again, I used that method. Now I requested by Bank Transfer (they ask for SWIFT code) it seems safer to me

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Baru
3 years ago

Thanks for sharing your experience. I contacted the casino representative once again, if he doesn't reply here, I'll try to find another contact from the casino. Have you actually managed to withdraw any of your winnings from the casino?

Edited by author 3 years ago
Daniel
3 years ago

Thank you very much for your attention. No, until today I have not been able to withdraw anything, I have all the applications in process and as I told you, I have 2 that I recently reapplied after I was approved and rejected a few days ago ...

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3 years ago

Hello Baru, nothing is waiting yet, thank you, I will be informing

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Victor527
3 years ago

It's a shame, and the truth makes me impatient and discouraged to see that they take so long 🙁 I hope they can pay you soon I requested the payment again but by Bank Transfer and not by Latin America Bank Transfer. I hope it happens this time. (I looked for you on instagram)

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3 years ago

Ok thanks for the information, I will be giving details of the progress

Thanks

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3 years ago

Hello, folks


Sorry for inconveniences, I will try my best why the withdrawals get rejected. Unfortunately payment providers - that is something that Casino cannot influence on their behalf. But anyhow, will try to get the details.

Dear Victor527, I've set the gambling limit onto your account, we wanna be sure that your winnings stick up with you at least till you confirm you got the money. Hope it's ok with you.

Dear @Baru, unfortunately I was not able to identify you within the Casino, thus feel free to make a complaint, I will take care of it, no doubt.


Have a nice one!



3 years ago

Hello thank you I will be informed progress

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3 years ago

Dear Victor527


Well, as expected, there is not much info on your transactions. The reason for reject is "Returned by the beneficiary's bank" without specifying the reason... Any chance you could go with Skrill/Neteller or any other alternative?


Dear Baru, in the meantime, would you try withdrawal via Skrill plz?


Kind regards

3 years ago

Ok I will try to see, and with the same card that I make the deposits since it is done without any problem and it takes only seconds, but when it is withdrawn the problems begin, they ask for more information, photos, documents and it should be like that

Thanks

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3 years ago

. filefile I am trying to make withdrawals since they were rejected again, I have a direct astropay account and we will see if it turns out now since they are very fast when the player deposits but pure obstacles when withdrawals are made

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Vulkan Vegas Casino
3 years ago

Hello Vulkan, I already made my complaint this in sight, I comment that today I received a confirmation email of requests for the amount of 2080 usd which I suppose will be rejected as the first attempts in a few days. And I tell you that the 2 requests that I retryed to withdraw by Bank Transfer, were approved and rejected instantly.

file

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