Hello, why when they authorize it, they immediately deduct from the balance, but today I had them in the account
I will inform you
Hello now this appears to me see the dates after being authorized the withdrawals of the 3q of Nayo were rejected and now those of June 7 say in progress ok 
Hello, the exact same thing happens to me too, I already verified the KYC account, and requested the withdrawal of 7000, I received the confirmation email splitting into different payments of 500, which I waited 3 weeks for 1 email to arrive exactly the same yours telling me that they already made me the payment of 500 (1 of those requested) and after 2 days I got "Reject" I asked for assistance through the chat and they don't give me reasons, I also contacted support and they do not respond to several of the messages that I have sent. Now before yesterday I received another email confirming the payment of another 500 which today I checked and it was rejected again.
Friend, were you able to withdraw? What method did you use? I used Latin America Bank Transfer (7000) and the 500 that they rejected I applied again for Bank Transfer (I hope it won't give an error again)
It seems to me that you will be rejected again, I used that method. Now I requested by Bank Transfer (they ask for SWIFT code) it seems safer to me
Thanks for sharing your experience. I contacted the casino representative once again, if he doesn't reply here, I'll try to find another contact from the casino. Have you actually managed to withdraw any of your winnings from the casino?
Thank you very much for your attention. No, until today I have not been able to withdraw anything, I have all the applications in process and as I told you, I have 2 that I recently reapplied after I was approved and rejected a few days ago ...
It's a shame, and the truth makes me impatient and discouraged to see that they take so long 🙁 I hope they can pay you soon I requested the payment again but by Bank Transfer and not by Latin America Bank Transfer. I hope it happens this time. (I looked for you on instagram)
Hello, folks
Sorry for inconveniences, I will try my best why the withdrawals get rejected. Unfortunately payment providers - that is something that Casino cannot influence on their behalf. But anyhow, will try to get the details.
Dear Victor527, I've set the gambling limit onto your account, we wanna be sure that your winnings stick up with you at least till you confirm you got the money. Hope it's ok with you.
Dear @Baru, unfortunately I was not able to identify you within the Casino, thus feel free to make a complaint, I will take care of it, no doubt.
Have a nice one!
Dear Victor527
Well, as expected, there is not much info on your transactions. The reason for reject is "Returned by the beneficiary's bank" without specifying the reason... Any chance you could go with Skrill/Neteller or any other alternative?
Dear Baru, in the meantime, would you try withdrawal via Skrill plz?
Kind regards
Ok I will try to see, and with the same card that I make the deposits since it is done without any problem and it takes only seconds, but when it is withdrawn the problems begin, they ask for more information, photos, documents and it should be like that
Thanks
Hello Vulkan, I already made my complaint this in sight, I comment that today I received a confirmation email of requests for the amount of 2080 usd which I suppose will be rejected as the first attempts in a few days. And I tell you that the 2 requests that I retryed to withdraw by Bank Transfer, were approved and rejected instantly.

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