Withdrawal duffspin7 casino

Has anyone had a successful pay out from the site ? I have everything verified apart from they are going through SOF and POW checks so far sent everything then 2 days ago was a selfie with id and paper and numbers then yesterday a picture outside my house Id and a dated paper , what would be next ? Been a couple of weeks now

Hello, I’ve just replied to you in the other thread. I’ll leave it up to you whether you’d like to continue the conversation.

Normally, I would suggest submitting a complaint. However, if this is indeed the casino I linked to earlier, I don’t want to give you false expectations about our ability to help. Its low Safety Index is largely due to unresolved complaints. In fact, we haven’t had a single player complaint against it resolved successfully.

Even so, I really hope you’ll get through these verification checks and eventually receive all your money.

Hi can you advise

i deposited £8,700 and didn’t win they gave me cash back as I’m a VIP and won £21,000

They paid me out £1,000 and confiscated the rest as they said in their terms cash back you can only withdraw the cash back amount ie they gave me £270 so £270 was the max I can win and withdraw

in their terms who they are using the manual adjustment term as the cash back term would a manual adjustment not be for errors or goodwill ?

In the emails where the advertise the cash back etc there is no reference to t&c and no mention of limits or wagering

I have filed a complaint directly to the casino but can you advise or assist ?

I will also go through the ADR with the license authority once I get a response from them

thanks