Hi, I didn't find such a casino in our system, isn't it possible that you are talking about Kometa Casino? If not could you please provide the url address so I know which one you are talking about? You also wrote under this casino which I marked so I assume it is this one. But I'd better ask.
https://kometa.casino/ru this is the site
https://kometa.casino/ru вот этот сайт
Hello, is Kometa (spin)Casino reputable? Or is it another fake that only wants to collect deposits but never pays out?
Hallo ist das Kometa (spin)Casino seriös ? Oder handelt es sich hier auch wieder um einen Fake ,die nur Einzahlungen kassieren wollen ,aber nie auszahlen?
This casino's review is here if you wish to have a look. It is pretty high when it comes to safety index, actually.
To collect more information, it is always good to go through the user reviews or even the complaints.
Have you registered there already?
Okay, and what is the reason you can't withdraw money? How long has this been going on?
I deposited money twice, and I was told I had to make the minimum deposit required for the bonus to be eligible for a withdrawal. Then I could withdraw my winnings. After that, I made a second deposit, and now I'm supposed to make a third. Apparently, the withdrawal was then approved. It's quite a large sum by now.
Ich habe Geld eingezahlt 2 mal ,mir wurde gesagt : ich muss die mindestens Einzahlung für die Anhebung erledigen . Dann können ich das gewonnene Geld abheben . Dann eine 2. Einzahlung und jetzt soll ich noch eine 3. Leisten . Angeblich wurde dann die Auszahlung genehmigt werden . Es ist eine ziemlich hohe Summe mittlerweile.
Well, I have to admit that I'm not entirely sure how those repeated deposits are related to withdrawals, but as long as you are paid in full, I guess all is acceptable.
To be sure, have you been paid, please?


Yes, both payments were made via moonpay.
And as you can see in the screenshot above, I'm supposed to make a third payment of $120 for alleged re-verification.
I have also filed a complaint. It is currently being processed.


Ja es wurden die beiden Zahlungen über moonpay geleistet.
Und wie in dem Screenshot vorhin zu sehen ist . Soll ich eine 3. Zahlung in Höhe von 120 $leisten , zur angeblichen erneuten Verifizierung.
Ich habe mittlerweile auch eine Beschwerde eingereicht. Diese ist in Bearbeitung
Seems that the auto translator has been playing with me again. As the complaint says:
"The player from Germany fulfilled the wagering requirements for a €100 bonus but faces withdrawal issues due to claims of not meeting the minimum deposit. Despite receiving support confirmation after her first and second deposits, her withdrawal remains blocked, and the casino is now demanding a third deposit for processing."
I'm looking forward to seeing more information, because I still do not kind of understand. Is this all about getting a certain deposit bonus, perhaps?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.