volcano vegas payout (page 3)

2 years ago by kmossa27
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11850 views 47 replies |
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Radka
1 year ago

That's what I'm trying to explain to vulkan vegas the only verified profile was from my personal wavgenvczak account.... the other email is from the company I work for. I think it's totally unfair what they're doing, now I've received an email from them saying to move my account but I have to give up the earnings, this is not inconsistent, how can I trust, if every time I make a deposit and earn they block me and asks me to give up my profits and I still lose my deposit.

Automatic translation:
wavgenczak
1 year ago

We have a good experience with Vulkan Vegas when it comes to the complaints process. The problem this part that the casino representative mentions in the complaint:

"Both accounts were active, both have the gamin history and the bonuses were used."

If this is correct, then it would be a real problem in every casino since nobody can use bonuses on multiple accounts. That would give the player an advantage.

Daniel
1 year ago

So I know that, it turns out that I never made a bonus withdrawal and most of the time I refused the account that I had the earnings, the problem is in the ease of vulkan vehga to allow the log with the google account, there are several registered on the same computer. But I'm tired of trying to explain the gambler will never be right and as always the house never loses, right lol, because I deposited 120.00 and won 24 thousand, do you really think the casino will pay, he will always find a way to turn the tables .

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wavgenczak
1 year ago

I understand what you are trying to say, but I'm still missing this explanation:

"The way I see it logging in is not a registration, to be able to login to the account, it must first be created under the given profile - containing an email address."

Can you explain it to me, please?

How many confirmation emails have you got from the casino? Check the work email as well, please.

I'm still convinced you must have registered both emails - not just one. If this is the case, I fear there is not much to explain further, especially when you took bonuses on both accounts. This is definitely an advantage over the casino.

Radka
1 year ago

Hello,


This is the X of the question, the login was made with the google account and no registration was made, when confirming the account it says that there is a duplicate quota, but there is no primary registration, only the login through google, take the test, enter the casino with just the google account and you will see that you log in without registering.

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wavgenczak
1 year ago

Thank you very much for being so patient. I know I have asked you many questions so,

believe me when I say I care about your issue. Furthermore, I'm concerned about how this is even possible...

I recall having this conversation with my colleagues in the past, back then we realized there were separate registrations that needed to be carried out first.

I'm sorry the complaint ended like this, I truly am.

1 year ago

Yeah, as always in the gamblers sleep made of muggles enriching the casinos. Never that they would release a payment with a bet of 120 reais and winnings of 24 thousand reais, do you agree?

Automatic translation:
wavgenczak
1 year ago

I can't say I won't be angry. As far as I'm concerned, it is tricky to understand the technical part of this issue - at least for me, personally.

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