They blocked my account with money stating that I violated the policy 11.8

I come to express my dissatisfaction for having my account blocked with money that I deposited, only being informed that I violated the policies of Vulkan Bet 11.8, because I bet with a bonus that was provided, I played with money and I played with a bonus, I don't understand why they did that, that's why I came Here I express my indignation.

Hello.

Would be good to explain why the account was blocked. What does this rule no 11.8 says, please?

Let us also know at which casinos this occurred; hence, there are at least two Vulkan and Bet casinos:

Both seem decent, at least according to the safety index.

Hopefully, we'll clear up this mystery here on the forum.