The Biggest Win (page 2)

Yeah, I also have friends who bet minimum 50$, but for me 5$ is more appropriate. And with such bet I can play and bet with active bonus, because some casinos have the limit of bets when playing with bonuses

Plus, with such a bonus, you won't lose much if you're unlucky today 🙂

Honestly, I don't know if he eventually lost it or not, because it happened shorty before I left the customer support department and I completely forgot about him. Otherwise I'd ask my colleagues how he was doing 🙂

But I remember another sad case where the player won over 40k eur on Friday. I requested the standard KYC documents from him since it was his 1st withdrawal. Then he said on the chat that he'll send it during weekend, but it's also possible that he'll lose the money until then. I recommended to set limits in order to protect the winnings, he confirmed he'll do that and that was it on Friday. Then I came back to work on Monday, checked his account and all the money was lost. He lost it all in about 2 hours, just increasing the bet sizes and spinning over and over 😕

I reliase one thing, the CS got a "logout" button to force the customer logout.I did when I win more than 1000x or big amount. my account was logout. I have no idea why the CS did that, the RM was sleeping so I believe it was control by CS. After the logout happened, when re-login, I not sure the IP change or any setting taken place, from that time onward the slot game will become extremely difficult to play and got a bit lag or spin delay. When you facing this, don't play anymore. This is my experience.

Awww, even I really feel sorry for this guy. This is probably a game addiction..

Well, that's quite strange and good for you for noticing it. Did you also report it to support that something similar is happening and where could be the problem, or did you just stop playing ? 

Anyway, I hope you didn't lose everything like in the case Daniel mentioned. That would be a great pity. 🙁

Yes, just as you say, it looks like an addiction. It's a sad story, but also an example for other players. Addiction needs to be dealt with because it's no fun. Especially when there's so much money involved. I would like to see as few cases like this as possible, because it makes me very sad when I see similar situations. 😥

I did. They said system lag or system unstable sort of. But because I close to one of the CS and I always give he/she tips, that CS did told me about this function. For the first time, I did continue played and lost all because we got maximum bonus cap. So I only can continue play until lose below the cap. Yes, it did will lose all and easily lose all what I can say. This is why I said, there is no RNG, it's AI RNG I believe. Overall I still winning money and stop. Not much but consider very good as the CS said because they listed me as "abnormal betting behavior"

Well, it's not addicted. When you win big, you need to double up. But lose, don't double up.

An addiction is like everyday deposit 30 dollar play whole day....they maybe play 10cent per spin and they will take few hours just keep playing, I don't think they are enjoying, they just don't bother how much they lose and keep playing. Those persons especially elderly. Those who win let say 30k and lose all is because they did already have very high turnover, that why they easily hit big win. Those newbie like what you said don't know how to play but win 30K in few days, this is the worst scenario because they don't know how deep the hole will fall. Let say they lose all 30K they may deposit 20K to play because they thought they can easily win 30K back again. This is the bad example. That why, they best way to end this addiction is to quit playing, no matter what reason just quit and you will be the winner. Just cut the loss.

If you ask me, it would be very fair to investigate such a "button" closely. But I feel you would not submit a complaint to the authority or here on Casino Guru to keep this CS out of trouble. Am I correct?🤔

Still, I'm convinced RNG has nothing to do with your logging out. The RNG is merely a process.

However, I must admit I could use a deeper explanation about the "flow" when it comes to live games with multiple features. May I know what games you played? If you mentioned that earlier, I probably missed that - sorry. 🙂

Precisely! Especially the second part. Though from my own, luckily just a brief experience, the main risk for me lay in the utmost certainty that the longer I kept putting money into the machine more closer I became to the jackpot. 😀

What stupidity! Though I'm talking merely about the physical machine, where you can clearly see the coin cascade you aim to throw down to the winning pot.

I was spending my holidays with my parents in Mallorca, and rather than enjoying the exotic vacation on the beach or doing sightseeing, I was daily in the local gambling hall 😀.

I don't think they will investigate it. Okay, something like when you login into online casino main page, you balance is at main wallet. when you login into pragmatic or any slot provider, the fund will transfer to that another wallet, what they can do when you're playing, transferred you fund back to main wallet or log you out. This function is to force the player logout when they suspect the playing is cheating so that they can transfer the fund ASAP. Usually once you transferred the fund or logout, the system has enough time let eay few minutes later to get the latest result. Usually Pragmatic betting history only will refreshin few minutes. Once they recognise you win, the slot will getting harder. This is why sometime some player played turbo when they lose money (not advised). Anyway, I think they recognise the IP address, I ever tried switch account, it's the same result. But I asked my other friend at different location played together, their account is much better. When the machine or slot is tight, no matter how you drag, waiting few hours or next day play, the result is same. a very good example is when you hit the bonus, and the outcome is extremely terrible, even you cont play and the next bonus hit again and the result is not improving, I call it very tight, but my friend in other location can easily hit 5 of kinds or bonus with good payout. I don't think is really random. And all these thing happen when you win big and force logout. Even if you think it's not relate to the RNG, why they want to take this action or observe the player betting. I'm sure that the CS is doing something, also the casino can complain to the slot provider also, the slot provider will do something. Some slot provider given their access for the setting For the detail still unclear but they definitely can do something on player account.

Thank you ´for sharing.

Ok, this is unsettling! I also fear that something like this would be quite hard to prove to any authority.

What do you intend to do with this situation? I mean I wouldn't know.🤔

Nothing we can do. It's gambling, lose money is a norm. learn from experience, play safely. Soon or later will stop. The service provider always stand on casino side. We are greed and we will lose advantage on this. Just remember that, the RTP is just an estimate number, it's always far below that, some even only 30% or 10%. It's normal to lose all capital. We cant dispute on the RTP and RNG.

I'd say that firstly, we should determine the time frame we set for the RTP since it really is an estimated number, yet it needs quite some amount of spins and time to get the result.

Have you seen this?

"If a game RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000 dollars."

https://casino.guru/how-slot-machines-work-math#slots-rtp-volatility-variance

I agree that gambling is about losing, or let's say, in the long term, casinos always win. But licensed games from licensed game providers should be okay. I want to believe that. 😎

And if I couldn't, I would stop playing immediately.

Mate you're bang on the money.

But I don't really understand, then why play at all, with the attitude that you will lose everything? Your entire bankroll? 🙂🙂

This is certainly a dubious entertainment for those who are very expressive and risky. But if it's purely entertainment and when you lose you think "this is a fee for my fun" - then it's still not bad. But no more.

Exactly. You are paying purely for fun. Of course, you may win occasionally, but it is important to realize that if you keep playing, you'll lose the sum eventually. Thus, a real win is only considered if you stop playing. Sad, but true, I'd say.

By the way, yes.. You are right. We only win when we stop. But our greed sometimes lets us down... 🙁

I agree, but I'm sorry that players don't always realize this and fall into situations that are not pleasant. But I suppose that's not your case, so at least we could say that you won the fight with yourself. 🙂