HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 948)

4,645,360 views 25,354 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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mulattis
7 months ago

They refubd fast also

Danixxx
7 months ago

have You been refunded from many mearchants/ casinos?

7 months ago

Hi does anyone has details for

Tek Fox prchs

Ccstore Uk

Mythic skins Uk

Thanks in advance

8 months ago

Deposit

win

receive cash

chargeback


thats the best way. If the casinos turn legit then they can break the cycle.

very easy solution.



7 months ago

Deposit

win

withdraw

withdrawal rejected

balance returned

balance lost

chargeback made

and reason was the rejection of our withdrawals have lead many player to lose their stake out of frastrustion

7 months ago

Response received from Kryptonim after only a few hours:


Thank you for reaching out. We have reviewed your concerns and wish to clarify the following:


The transaction descriptors associated with your purchase are assigned in accordance with standard payment processing protocols. While descriptors may vary slightly due to banking systems and intermediary processing, they remain compliant with the relevant regulations. We do not manipulate or misrepresent transaction details, nor do we engage in any form of transaction laundering.


Our company operates as a cryptocurrency exchange and does not function as a payment processor for third parties. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded.


All transactions processed on our platform require explicit authorization by the customer through their banking institution. If you have a gambling block on your account, we advise you to contact your bank directly to understand how the transaction was processed. We do not have control over banking-level restrictions imposed on individual accounts.


Chargebacks are a remedy for unauthorized or fraudulent transactions. However, your transaction(s) was authorized using your payment details, and the cryptocurrency was delivered to the wallet address specified during checkout. As such, a chargeback claim would not be valid.


 While we maintain that the transaction was legitimate and correctly processed, we are willing to issue a courtesy refund due to the fact that we are conducting an internal review, which may require technical improvements. These improvements can be time-consuming, delaying the appropriate resolution of your case. This refund does not imply any wrongdoing on our part but reflects our commitment to maintaining service integrity and customer satisfaction.


Before the funds can be returned, we kindly request you fulfill the below conditions for verification purposes; this is a standard protocol mandated for regulatory reasons. To proceed, we kindly request the following:


well worth emailing them.

7 months ago

Hello does anyone know who

  • INNTCIT
  • FLIVNAM

is and how i can get contact with them

7 months ago

Deposit

win

withdraw

withdrawal rejected

balance returned

balance lost

chargeback made

and reason was the rejection of our withdrawals have lead many player to lose their stake out of frastrustion

7 months ago

Nope, the swede is correct. This forum is for free rollers. Thanks to Casinoguru of course ❤

Danixxx
7 months ago

Hi thank you so much

skeptical26
7 months ago
7 months ago

Do you have any updates on all the Floxy from Prague, Czech?

Salamasalama
7 months ago

Hey thanks ill email them shortly

7 months ago

can anyone help me with a few merchants I never got anywhere with.


a55.tech

cai-debit

lunartap

paystack

Cocohibs1
7 months ago

Hi,


how did you get a refund from them?

bwastook
7 months ago

Hi, i emailed support@lunartap.com and the refund was issued the next day

Cocohibs1
7 months ago

I’ve emailed them with no response, which route did you go down for a refund request ?

7 months ago

Can you please help me find the following transactionfile

bwastook
7 months ago

Email me I will tell you what i said.


jm21516@hotmail.com

7 months ago

Anyone LuckyGem.com with owner Clystrox HK Limited? help me!

jimmi88
7 months ago

yeah, somehow many people got their money back along with a cifas marker after submitting the documents, they put their full name in fraud indicator, so as a result all banks will close their accounts which is so so damn bad

Gggbb
7 months ago

As I heard many stories, I would be cautious to submit any documents to verify me so they can put anyone name in fraud indicator easily which damn baaad,

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