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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 90)

3,661,466 views 19,869 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Refundnow
1 year ago

Due to breaching the rules again, I'm banning your account.

Edited
Jaro
1 year ago

Hi, any chance you can reveal these casinos? I have a strong suspicion which casinos…

if they are right and they think we are committing a crime why are they afraid and even contact maintenance to remove this thread?. This chain would be a lottery win for them, here are all of us who have committed a "crime" according to them, they would sue us and get compensation... right?

Edited
Automatic translation:
Refundnow
1 year ago

You seem like a very confused person, take care and have a nice day. ☀️👌

Automatic translation:
Refundnow
1 year ago

👋

Anonymized603
1 year ago

Let's get this straight.

-Contacting payment gateways, payment operators, casinos and asking for a refund due to an incorrect MCC code and transaction laundering is NOT illegal. They can simply just declare that they think one is wrong, and not pay anything back.

-To contact the same actors and request a refund due to an invented reason, e.g. that you have not received the money, may be an attempt at fraud.

-Threatening any actor with violence, harassment, etc. may be illegal

-Making a card complaint to your bank and not being honest about receiving the money for casino games is an attempt at fraud, i.e. illegal

-Making a card complaint to your bank and being honest that it went to the casino is not illegal. However, the bank can choose to freeze your accounts (temporarily) or terminate you as a customer if they judge you to be a high-risk customer.

The thread does not need to be closed down. The basic question is not wrong. It is a gray area regarding how legal or not it is with "transaction laundering" and the use of incorrect MCC codes - it is absolutely not Mastercard and ViSA's policies, but legally it is more of a gray area. This is probably why some choose to repay and others do not.

As long as one adheres to this, and adheres to the truth, one cannot be convicted of any crime. On the other hand, I have also warned several times in the past that it is an attempt at fraud to lie to/withhold the truth from your bank if you make a card complaint. Even if you email these companies and lie and e.g. says you haven't received the casino deposit, it could possibly be fraud. However, I find it very difficult to see that they would think it worth pursuing an expensive legal process against any individual for such small sums.

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1 year ago

I totally agree, to be honest. There is a simpler way to avoid this. Don't play at Curacao or don't play at all, if you are not willing to take the winning or losing risk.

1 year ago

I think you meant don't play at any unlicensed casino 🙂, which in general means no MGA, no Estonia or no Curacao or any other fake jurisdiction. Just because they say they have a license, doesn't mean it's a license. A license for what? Scamming people? Processing payments incorrectly?

This fraud is in any jurisdiction with fake international licenses. The fraud don't exist in, for example, the Swedish licensed casinos or the UK licensed casinos. Don't play at all if you are in a country that doesn't have a proper national license. We all know we're just giving away money to money launderers and tax avoiders by doing this. It's similar to buying drugs from criminals. It leads to violence, more crime etc etc.

I would say it's important to remember this in the long run.




1 year ago

Digikey, Budapest. (digikeyboard.com) refunded and emailed me with this explanation: they dont seem to understand exactly what is happening.


file


Also feastingmen.com / amegagame.com refunded today.


So don't let yourselves be threatened. it is obvious that the Casinos are taking advantage of some companies here and it is they who are doing the wrong thing.

1 year ago

I think it been mentioned before, a lot of the merchants, (except the obvious Estonian shell companies), are unaware of the issue. They are just getting used as much as we are getting used by dubious suspicious payment processors/Gateways/aquiring banks that is the culprit.

1 year ago
Anonymized609 deleted the post
1 year ago

Sweden or no Sweden, easy to spoof your location or account here too.

But so many obvious accounts trying to threaten us, saying we will be sued etc etc

How would they sue us using a casino guru username, lol.

1 year ago

I would advise every single person to leave the thread. All financial institutions are aware of this now and are actively saving copies of people’s posts for their own investigations.


Casino Guru need to close this thread down immediately

1 year ago

lol, they will sue my casino.guru username

all financial instutitions, haha, like they would bother.

1 year ago

I uploaded the documents but they were removed!!


I haven’t been paid anything to silence people. I was passing on the message I received which clearly shows that this thread is illegal.


some of you claim to not care but I promise you will if they contact you directly.

1 year ago

How would they contact me directly?


1 year ago

Basically admitting on here to gambling but then claiming to not receive goods is an illegal offence. They are saying that we are capitalising on both playing with the funds and then getting money back. Also by us getting other people involved it makes it more serious as it’s a fraudulent scheme.


this is what they are telling me. I perfectly understand people wanting to keep their posts on here but it’s not worth it for me to do so receiving the threat.



1 year ago

who is telling you? Your Russian overlords?

1 year ago

Sounds to me like this thread is working. Keep fighting!

Glamors12
1 year ago

Surely quickbit has not paid back at all? I haven't read anyone who got a refund from them anyway 😕

Automatic translation:
1 year ago

Hi, any chance you can reveal these casinos? I have a strong suspicion which casinos…

if they are right and they think we are committing a crime why are they afraid and even contact maintenance to remove this thread?. This chain would be a lottery win for them, here are all of us who have committed a "crime" according to them, they would sue us and get compensation... right?

Automatic translation:
1 year ago

We don't want to post what casinos are involved yet, because we are waiting to find out if they want to open a discussion with us. So we give them a few more days to get in touch.

Jaro
1 year ago

the casinos won't sue anybody for sure, it's just kinda tactic, so you stop emailing them

on the other hand, I guess a good half of guys here try in fact dispute funds for the services they received and spent, I tried as well.

asking for a refund in this case directly from providers/casinos won't get you into legal trouble but if you raise it to the bank/other instances on a constant basis - that could be a matter lol

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Glamors12 deleted the post
1 year ago

Been following this thread for a while as I also noticed this on my bank statement and thought I'd recover some of my funds at least as I was getting fed up with it all.. I was also contacted yesterday by my bank directly after I disputed my transactions and have been told that they have noticed ''numerous clients disputing multiple transactions which were completed via 3d secure'' all claiming the same story behind their disputes and said that the matter is being investigated by the bank and my bank account is now part of the investigation WHICH IS NUTS!!! Has anyone else been contacted about this?!?! What is going to happen now??

palma
1 year ago

What explanation did you give/on what grounds did you request a card complaint?



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palma
1 year ago

It is impossible to say if you do not tell us the basis on which you made the complaint. What did you write to the bank when you made the complaint?

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palma
1 year ago

You don't need to worry. An investigation is always conducted. Such an investigation is necessary. It is these investigations that lead authorities and banks to take action. An investigation does not mean that you are a suspect; it is about understanding what happened and how it happened. 


Remember that we are suffering from gambling addiction, and these gambling companies exploit us because of it. They allow us to deposit money, but when it comes to withdrawals, they delay the process, citing minor rule violations. They demand an array of documents, all to exploit the customer's addiction and wait until the money is gambled away, only to then offer the customer a bonus to deposit even more money.


These casinos claim to offer a service. However, a service is not just letting customers waste their money on a slot machine. A service from a gambling company should include safe gambling practices, secure payments, and responsibility towards the customer's well-being, including their financial situation. 


I find it wonderful that the banks are finally taking notice. I encourage everyone to highlight these issues.



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