Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 848)

Hi, fellas!

A few months ago i tried to raise some chargebacks via my bank (1). Reason code: gambling. Next day the bank rejected my query. Someone from chargeback team phoned me and they said it's MasterCard rules. I tried then to reopen the case under Goods not received, but the bank refused. So... I went to FOS and i said that i raised the chargeback under the wrong reason, mistakenly copy/paste my case from a different bank(2) gambling to this bank(1). The casino used the same merchant for both banks. Merchant is selling digital goods, gaming. Now, FOS want to know whether my complaint is in relation to an online casino or chargeback for Goods not received. I already have a case with FOS regarding gambling (bank2). They are aware about the merchant.

FOS saying if this is in relation to online casino, they will look at my case differently and they will need from me evidence that the wrong code was used by merchant.

They saying if this is in relation to Goods not received, they need clear evidence that i haven't received the goods. Without this evidence it's very difficult to say that the merchant didn't do what they said they would provide.

.....

My questions:

*How to proove i haven't received anything from the merchant? I have no account with this merchant. I have never used their services. Never heard before about their website/gaming server

*There are multimple transactions in different days. If they will ask me why i continue to pay to the merchant if there was no (instant) delivery?

I raised some chargebacks via my bank2 and the merchant provided fake invoices. FOS is aware about this. The merchant is selling fixed coin packs, like 500,1000,2000,5000, but in the fabricated invoices they said that i bought 4470.

I would like to see what you have to say! Since you say you can prove it, if there is something you really know, it would be good to inform other players! At least that's what I would do if I knew it was like that? Because besides the scams that these casino companies do to some players with their money and in the analyses sometimes this is even more tragic!

You are best just telling the truth and say they were gambling payments processed incorrectly and by disguised merchants to avoid protective measures and conduct illegal gambling in uk .

I have some info I can send over if you like that may help email is [email protected]

So it would be good to provide appropriate screenshots when your engagement is in these casinos! Or it would be better to avoid them by playing better casinos with safer licenses and brands!