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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 76)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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1 year ago

Incrbleskins & KeyGo London are my big ones that haven't paid back yet.


Anyone with a phone number for them?


Did a new chargeback via Swedbank now but with the text above. It was really good.


Damn nice job you did Houdini. Massive respect.

Automatic translation:
DynamoHarry
1 year ago

Make a warning only in good faith. If you mention the word money laundering to Swedbank, you are playing with high cards. Remember that we, the customers, also have a big responsibility to make sure and check that we are not involved in something like that

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1 year ago
Anonymized603 deleted the post
1 year ago

Sorry to read this brother. I'm not surprised. Do you know where in the UK you can report these scam companies. I thought I would write an email to the English gambling inspectorate, they are probably also interested in this. Was thinking of starting with Keylissimo, Eduntage, etc., etc

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Renegade99
1 year ago

From the casinos perspective, people chargeback for one of two reasons:

1. They want the money they lost back

2. They don't reconignize the charge because it comes up as something completely unrelated and for a different amount


Their optimal strategy is to first assume #2 and politely try to explain to the customer that the charges were theirs and hope the customer cancels the chargeback with their bank. I'm sure this works some percentage of the time. The next step is to threaten collections or legal action. I'm sure this also works some percentage of the time. The last step is to give up.


You have zero to gain by replying to the casino once you already filed the chargeback. You do not owe them any explanation.

1 year ago
Renegade99 deleted the post
1 year ago

Hard to say really what to do.

If you ignore the casino, I am not sure what they are going to send to Revolut in their response to the chargeback. I would probably just ignore it. Right now, the casino/fake merchant, has no real proof of any delivery.

Anything you reply I guess is something the casino could send in their reply to Revolut for the chargeback.


Revolut really hard to chargeback through. They care 0 about their customers. Like everyone else involved in all this really.



veritas1979
1 year ago

Yes, I am really disappointed with Revolut, I wrote in detail that they just ignore and deny a refund on Trustpilot without even trying.


when it would have been as easy as just sending a chargeback request to these scam companies, as most of them will not object as they lack proof that you ordered or bought something.


Do like me and go in and leave a rating with an explanation on Trustpilot, maybe they will start to address the problems now that people are complaining

Lucid_1337
1 year ago

Hello


can guess me from your trustpilot reviews..

Have you made a police report on the incorrect transactions from type Instant casino?

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Lucid_1337
1 year ago

need advice for Northmill bank wants a police report to be made there if you are going to advertise transactions 😊

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1 year ago
Renegade99 deleted the post
1 year ago

Did the casino contact Revolut, as well (meaning if their message is part of the chargeback dispute)?


If not, I would ignore them.


My thinking is that it is your upper hand that the merchant cannot admit your funds when through to a casino, because that would be an admission to the wrongdoing of using wrong merchant codes (which is base for a chargeback).

Edited
1 year ago

need advice for Northmill bank wants a police report to be made there if you are going to advertise transactions 😊

Automatic translation:
1 year ago

Tell them that the police told you to contact your bank 🙂

1 year ago

Morning all,


thanks to the users of this forum, I was able to add new merchant details to the table on my site:

https://t.ly/al4s2 (the link is safe)


Here's the table preview:

file

Wishing you all a great weekend full of positive experiences—gambling not included.

Edited
1 year ago
Fangirl23 deleted the post
1 year ago

I do not know destream, but the fact that they responded positively and then went silent is good for your chargeback odds! Hopefully they respond, but in case they don't, make sure to attach it to your chargeback form. I cannot imagine your chargeback not being successful in this particular case!

1 year ago

How do you get a bankstatement from Revolut?


I tried to do chargeback on my transactions before and told them exactly how it was with the casino, they just reject transactions after transactions and didnt seem helpful at all in my case, Thanks.


Tried to contact all these but with no results:


Pixtab.com

Trinityskins.com

Getmygamekey.com

Ttsindagamers.com

Incredibleskins.com


Etc

1 year ago

To get Revolut statement:

  1. On the main "page" of your account in the app, click "More" (three dotted icon).
  2. Choose "Statement"

An option is to wait a couple of weeks and then file chargeback on the grounds that you ordered whatever each of them is supposedly selling (i.e. CS2 skins), and never received it, as their business appears to be fraudulent, and you had been scammed.

Bear in mind that this may be considered fraud, and I do not advise you to commit fraud.

Edited
1 year ago
Rex112 deleted the post
1 year ago

I've had two users email me yesterday, providing Chillstock merchant details, informing me that they were refunded by them, but not indicating when. I can ask them if it's okay for you to contact them via email, if you'd like. Email me at [email protected] if you're interested.

1 year ago
Dt100 deleted the post
1 year ago
Nidd90
1 year ago

Ok thanks how did you report?

that you did not receive money or that you did not know about transactions?

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Mrtasty93
1 year ago

yes, have reported all the transactions to the police 🙂

1 year ago

Ok thanks how did you report?

that you did not receive money or that you did not know about transactions?

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1 year ago

I never did that. I admitted to gambling when filing for chargebacks with Revolut.

1 year ago
Dt100 deleted the post
1 year ago

Only found this: Please Help : r/Switzerland (reddit.com)

Funny how no one there speaks about the elephant in the room, which is that they gambled 😀

Fangirl23
1 year ago

I had the same, filled a form in last week and had nothing back.


Also had altpay deny my refund requests so I have opened a case with the financial ombudsman, they say to contact merchant but as they appear as the actual merchant on the statements I'm hopeful of getting somewhere.


Azurepayments had also got me to fill a form that was a few days ago.. will see what happens there.

Not had much luck with any others yet but will keep knocking at them.


My biggest ones seem to be

Kitchenments (non responsive)


Santeda INTL (have contacted their bank as these were open bank payments)


Gamerdir (non responsive)


Cscannerr (no details)


Dotascanner (no details)


Kaysofcourse/cgcourses (non responsive)

"Cross pay" Uzbekistan (found a company but claims not to be them)


I also did a lot of payments through binance pay... they won't seem to help at this stage, I may have to complain to their license authority but not sure if it'll do much


Also for rankbeast, I got given address details by revolut and it appears to belong to rank.bz who are also non responsive.




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