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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 753)

3,657,290 views 19,862 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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justiceForUs
6 months ago

„our company is not a credit card acquirer and we have no legal relationship with VISA or MasterCard. If your MasterCard was debited it was debited by somebody else and not by our company. We debit no credit and debit cards.

We suggest that you initiate a chargeback procedure as we are not involved in any way in transactions you describe.

Best regards,

M Grundmann

managing director"is this there original ?


I got an email from swipez the next day

Someone.Else
6 months ago

this was the response from payment execution.


swipez still didnt respond i wrote on Friday. Maybe due to Weekend.

What did you write to swipez ?


6 months ago

Revolut literally denied 103 chargebacks to the same Merchant but one of them with only 24€ Contains this Message despite being deined:


What happens next? We've tried to contact the merchant to get your money back. We expect a response within 7 days and will keep you updated. Here's what you can expect: If the merchant approves a refund: We'll credit the amount to your account as soon as we receive confirmation.


If the merchant refuses the refund or doesn't respond: We'll inform you and check if further action is possible.



mulattis deleted the post
justiceForUs
6 months ago

what were the transactions/merchant i.ds you were attempting withpayment execution?

Edited
6 months ago

I have just changed all my Barclaycard ones from goods not received to chargeback visa codes 12.7 and 13.5.

Probably for the best as I think the merchants are wise to goods not received nowadays

Someone.Else
6 months ago

E0000480 under the name "E" and Swipez

justiceForUs
6 months ago

you will most likely get back.

I might try swipez with E0000397 and E0000399

Someone.Else
6 months ago

Do you think I should wait or go for chargeback via bank

justiceForUs
6 months ago

Wait, give them a few days at most. While i was awaiting the refund, I sent another transaction that I missed of my first email and that was refunded at the same time.

Email sent for those others of mine. Lets see what happens. Its only £35

Someone.Else
6 months ago

What did you write to them ? did you mention the illegal Casino

Someone.Else deleted the post
Someone.Else
6 months ago

I saw it thx

Edited
justiceForUs
6 months ago

Ok, if you are using that, please word it differently as best you can

Someone.Else
6 months ago

no problem I already wrote my text just wanted to know if its a good move to mention the connection to casinos

justiceForUs
6 months ago

Ok cool. Chat gpt wrote mine lol

Edited
Someone.Else
6 months ago

The Casino wrote me:


I hope you’re doing well today.

Our security team has informed me that chargebacks were recently initiated from your account. Could you let me know what happened on your side? 

I’d like to understand the situation and help resolve it.

I look forward to your reply.

6 months ago

This Destream guy never learns ! he is flagging all the reviews again:


https://uk.trustpilot.com/review/destream.net

6 months ago

Thanks

justiceForUs
6 months ago

Can you remember the casino that used swipez?

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