HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 69)

4,302,064 views 23,973 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
1...68 69 70...1,305
Add post
Anonymized641
1 year ago
seus

What kind of receipts are they asking for?

You should be able to get a receipt if you log in to the casino's website, right?


It's sick to demand a receipt, by the way, if you've been the victim of a fraud, you hardly have a receipt.


Automatic translation:
DynamoHarry
1 year ago
seus

I can't log in to the casino. I'm closed everywhere. If you ask for a receipt, they don't answer. I pressed that I had not received anything delivered. Couldn't find anything else that fit

Automatic translation:
Madridmadrid
1 year ago
deus

How often did you write to them?

Which email? Haven't received an answer for weeks

Automatic translation:
Nidd90
1 year ago
seus

No, I spoke to someone who works there. But I will make an appointment for counselling. She told me you should complain if you don't recognize transactions

Automatic translation:
1 year ago
Nidd90 deleted the post
1 year ago
seus

If there are many of us who have complained, they will see that there is a problem and will take care of it. As long as no one acts, these disgusting casinos will continue to do this

Automatic translation:
t99472znz9
1 year ago
seus

Wrote my first email to them on Thursday, support@elegro.eu


got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund

Automatic translation:
Anonymized641
1 year ago
seus

I honestly don't know what I had, scrolling through my transactions the past few days and sick as hell when I see all your transactions to these shady shell companies. It is about 500,000 in the last two years to around 40-50 different companies that I can directly connect to casino games.


My hope is that I will be banned from all games, just a plus if I get a penny back

Automatic translation:
1 year ago
seus

Wrote my first email to them on Thursday, support@elegro.eu


got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund

Automatic translation:
1 year ago
deus

Thank you ☺️

and what did you write?

maybe I'm doing something wrong?

Automatic translation:
1 year ago
mmus

hi

Automatic translation:
Nidd90
1 year ago
seus

How much money did you get back in total? And do you remember from which ones

Automatic translation:
Nidd90
1 year ago
seus

They took a long time until you got the money

Automatic translation:
1 year ago
Nidd90 deleted the post
1 year ago

Congratulations, some money is better than no money, and now hopefully you also blacklisted on all or at least a majority of the casinos so it's not worth the hassle to play on any of them.


Did the bank give you any explanations on why some were successfully charged back and some not?

1 year ago
seus

Still no one found Grotobook/MyDates?

Automatic translation:
1 year ago
seus

Nidd90

Gez80


Is it possible to write to you two somewhere? Flashback?Telegram?

Can't send you a PM. Thought I'd speculate a bit about chargebacks from banks.

Automatic translation:
Nidd90
1 year ago
seus

Hope you get everything tbx iomed the police report too

Automatic translation:
1 year ago
seus

Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?

Automatic translation:
1 year ago
seus

Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?

Automatic translation:
1 year ago
seus

Unfortunately, I don't have any of that. But just write here and we'll try to help each other. It is also only better if we are all open about what we write and hopefully we can learn from each other🙂

Automatic translation:
Nidd90
1 year ago

Hi

I too received refunds from Elegro. This was regarding deposits on Velobet. What casinos did you play on ?

Sutton
1 year ago

Can I ask how long it took please and how much. I emailed them 5days ago, they asked for bank details and I sent those, I have not heard anything

Madridmadrid
1 year ago
seus

Yes, these are absolutely sick sums you see when you scroll through. I only had deposits of 279k in 1 year and not a single withdrawal.

Automatic translation:
1...68 69 70...1,305
Go to pageof 1,305 pages

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.