You should be able to get a receipt if you log in to the casino's website, right?
It's sick to demand a receipt, by the way, if you've been the victim of a fraud, you hardly have a receipt.
Automatic translation:
Anonymized641
DynamoHarry
Diamond
DynamoHarry
2 years ago
I can't log in to the casino. I'm closed everywhere. If you ask for a receipt, they don't answer. I pressed that I had not received anything delivered. Couldn't find anything else that fit
Automatic translation:
t99472znz9
Madridmadrid
Silver
Madridmadrid
2 years ago
How often did you write to them?
Which email? Haven't received an answer for weeks
Automatic translation:
Anonymized641
Nidd90
Diamond
Nidd90
2 years ago
No, I spoke to someone who works there. But I will make an appointment for counselling. She told me you should complain if you don't recognize transactions
If there are many of us who have complained, they will see that there is a problem and will take care of it. As long as no one acts, these disgusting casinos will continue to do this
Automatic translation:
Madridmadrid
t99472znz9
Bronze
t99472znz9
2 years ago
Wrote my first email to them on Thursday, support@elegro.eu
got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund
Automatic translation:
Madridmadrid
Anonymized641
Bronze
Anonymized641
2 years ago
I honestly don't know what I had, scrolling through my transactions the past few days and sick as hell when I see all your transactions to these shady shell companies. It is about 500,000 in the last two years to around 40-50 different companies that I can directly connect to casino games.
My hope is that I will be banned from all games, just a plus if I get a penny back
Automatic translation:
t99472znz9
Silver
Madridmadrid
2 years ago
Wrote my first email to them on Thursday, support@elegro.eu
got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund
Skrev mitt första mejl till dem i torsdag, support@elegro.eu
fick svar i morse om att de ville ha bild på mitt bankkort med vissa siffror dolda, skickade det och fick svar ikväll att de inlett återbetalningen
Automatic translation:
2 years ago
Thank you ☺️
and what did you write?
maybe I'm doing something wrong?
Automatic translation:
loeliteminmay15
Bronze
2 years ago
hi
Automatic translation:
Anonymized641
Nidd90
Diamond
Nidd90
2 years ago
How much money did you get back in total? And do you remember from which ones
Congratulations, some money is better than no money, and now hopefully you also blacklisted on all or at least a majority of the casinos so it's not worth the hassle to play on any of them.
Did the bank give you any explanations on why some were successfully charged back and some not?
Automatic translation:
DynamoHarry
Diamond
2 years ago
Still no one found Grotobook/MyDates?
Automatic translation:
DynamoHarry
Diamond
2 years ago
Nidd90
Gez80
Is it possible to write to you two somewhere? Flashback?Telegram?
Can't send you a PM. Thought I'd speculate a bit about chargebacks from banks.
Automatic translation:
Anonymized641
Nidd90
Diamond
Nidd90
2 years ago
Hope you get everything tbx iomed the police report too
Automatic translation:
DynamoHarry
Diamond
2 years ago
Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?
Automatic translation:
Anonymized641
Diamond
DynamoHarry
2 years ago
Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?
Gezz/Nid - kan man kontakta er någonstans då forumet saknar PM funktion. Finns ni någonstans? Tele gram? Fl ashback?
Automatic translation:
2 years ago
Unfortunately, I don't have any of that. But just write here and we'll try to help each other. It is also only better if we are all open about what we write and hopefully we can learn from each other🙂
Automatic translation:
Sutton
Nidd90
Platinum
Nidd90
2 years ago
Hi
I too received refunds from Elegro. This was regarding deposits on Velobet. What casinos did you play on ?
Automatic translation:
Gaz8087
Sutton
Gold
Sutton
2 years ago
Can I ask how long it took please and how much. I emailed them 5days ago, they asked for bank details and I sent those, I have not heard anything
Automatic translation:
Anonymized641
Madridmadrid
Diamond
Madridmadrid
2 years ago
Yes, these are absolutely sick sums you see when you scroll through. I only had deposits of 279k in 1 year and not a single withdrawal.