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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 666)

3,662,618 views 19,875 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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wafflezoo
7 months ago

No nothing to do with them

wafflezoo
7 months ago

I think they are the largest curaçao site?

I’m about to start a claim with them

xbigguyxxx
7 months ago

I did have a number of emails with them that went on for a few weeks, I am happy to provide you with information which I included in my email to them but would rather send via email!

Robbie89
7 months ago

I got a £6000 refund then the bank changed their minds and done the chargebacks so I got all deposits back plus winnings paid out plus the £6000

Robbie89
7 months ago

I do think that sometimes the trustpilot negative review does actually work - but rarely from experience.

Kelly1234
7 months ago

Please could I know the approach you took with crypto merchants as I can barely even get a response from them never mind a refund.

Ldiamond23
7 months ago

Yes they are the same, what did you do and how long did it take?

wafflezoo deleted the post
xbigguyxxx
7 months ago

Decent!

xbigguyxxx deleted the post
xbigguyxxx deleted the post
bwastook
7 months ago

Raised it with my bank as a charge back - took bout 30 days

Edited
7 months ago

Currently disputing coolcs2 transactions with my bank, I went down the whole goods not received route, now they want an email detailing the total amount and explaining all information relating to these payments, I’m not sure what to put? As it was for over £300 and multiple transactions

Ldiamond23
7 months ago

I did get $6,000 directly from one - I don’t think there was anything special I did as I have sent the same issues to several others

Edited
Anonymized849 deleted the post
7 months ago

You say this Paul, but I have transactions from over 18 months ago to some of these casinos and they are the same variations as some I had previously won chargebacks with, Online DG* or whatever it is, is on my statements from almost 15 months ago in complete different forms. Some people are free rolling, that is clear. But not everyone is, not everyone is lucky enough to not relapse. I've had my big relapse again since receiving money from the banks, and I regret it and I've sorted myself out, I have reimbursed some losses, but I am stuck with some, that's what gamblers do unfortunately when they receive money. I am grateful you helped me with E0000480, everyone here is grateful for the help you put in as well but don't be pointing fingers. It's not our place to do so! We should all be here to help one another, and this person has contributed largely also in the forum in the last year! 🙂

7 months ago

Use your brain.. the guy wants to chargeback through the bank. A chargeback period is 120 days (4 months) and he has been on here 9 months. Sounds familiar dont it.. You said yourself you 'relapsed'... but you went back to an illegal online site knowing full well you could get refunded - this is freerolling. There's no excuse for that unfortunately. I helped you out because you were practically begging. But you crack on you are your own worst enemy in this instance. We've all become a cropper but I'd like to think most of us learn the first time around

Edited
Kishen2777
7 months ago

im disputing some also but they say eather


You filled a chargeback form without providing a clear issue description, dates, and necessary documents, hence we were forced to cancel it. Feel free to raise it again if you still need

Your dispute was unsuccessful

The merchant provided us with documentation supporting their side and after a careful analysis, we were not able to proceed with the dispute according to the card scheme rules

We are bound by Visa and Mastercard card scheme rules

While we hope for the best outcomes for our customers, it is the Visa and Mastercard card schemes that do not allow us to proceed with this particular claim per their rules


its revoults card I’m using

Chuck1988
7 months ago

Which casino pal

7 months ago

Massively struggling to get any response from any payment merchants iv used 19 merchants. Only 1 chargeback approved by bank. 0 refunds. Iv sent multiple emails to payment merchants I could find

Anonymized960 deleted the post
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