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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 610)

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2 years ago
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8 months ago

Chase bank:

Hi there,

We've heard back from Sknsmgnt about your disputed transactions.

They have provided evidence, which we'll share with you shortly. This evidence means we cannot take the case further because it shows the goods were provided and activated in your account. At the moment, there's nothing else we can do. 

I've closed your cases but please let me know if you need anything else. 

Thank you, 

Disputes Team


It's more than a week since my disputes were declined, but i haven't received any evidence.

8 months ago

Anyone know of any contact details for a ronda sky


showing on my statement no clue who to contact


cheers

8 months ago

Stupidly I mentioned gambling in my disputes with Starling, I said that the casino was happy to let me deposit money, but then wouldn’t process my withdrawal, and then cancelled my account. I had emails to prove this. I also mentioned the MCC codes as a side issue. They’ve come back with this


"Thank you so much your patience while we investigated your disputes with Mydlvr, Skinczar and Zpaympf*theplatinum. 


We've looked at the information and evidence you gave us and we are unable to make a claim for you. This is because the Mastercard guidelines state that we have no chargeback rights for any gambling transactions once the funds have successfully been paid into your account held with the merchant:

We understand this may be disappointing and we appreciate this is frustrating however to support you moving forward we suggest that you contact the merchant if you wish to dispute this further.


Any concerns about the misrepresentation of a merchant's MCC code can be reported to the Gambling Commission"


is there anything I can say back to this, or are they correct and I should just chase the merchants now?

calumharris
8 months ago

Do you / or anyone know if Sknsmgnt are one and the same as Sknvrs ?

fdrain
8 months ago

Awesome, now they can pay back all our transactions i hope.


Financial ombudsman finally got back to me today (took 1 week) im giving them all the information and are gonna print and sign their document tomorrow.

Edited
Lloydie2525
8 months ago

Have look at my post about TTIs a few pages back

8 months ago

Do you / or anyone know if Sknsmgnt are one and the same as Sknvrs ?

8 months ago

I think they are different merchants.

Do you have any address for your merchant?


8 months ago

Stupidly I mentioned gambling in my disputes with Starling, I said that the casino was happy to let me deposit money, but then wouldn’t process my withdrawal, and then cancelled my account. I had emails to prove this. I also mentioned the MCC codes as a side issue. They’ve come back with this


"Thank you so much your patience while we investigated your disputes with Mydlvr, Skinczar and Zpaympf*theplatinum. 


We've looked at the information and evidence you gave us and we are unable to make a claim for you. This is because the Mastercard guidelines state that we have no chargeback rights for any gambling transactions once the funds have successfully been paid into your account held with the merchant:

We understand this may be disappointing and we appreciate this is frustrating however to support you moving forward we suggest that you contact the merchant if you wish to dispute this further.


Any concerns about the misrepresentation of a merchant's MCC code can be reported to the Gambling Commission"


is there anything I can say back to this, or are they correct and I should just chase the merchants now?

8 months ago

Wow! MCCs are nothing to do with the UKGC! This is wrong information. It is also again part of the problem - banks know genuinely nothing about this and are employing some really thick people in some cases. I'd be chasing the FOS or doing Goods and Services not received - do not chargeback for fraud because you authorised the transactions and it cannot be fraud from a card rules perspective.

8 months ago

I think they are different merchants.

Do you have any address for your merchant?


8 months ago

Can't find anything, aside from a Instagram account

Anonymized847
8 months ago

Starling are utterly useless on such matters. They just spout complete nonsense. I had a ridiculous response from them. Explained everything numerous times and they just do not get it!

RedAlice
8 months ago

Well, definitely not helpful. I've been through the three levels of whatever to get to the point to be able to go through the ombudsman.. we shall see how this goes I guess!

8 months ago

Anyone had any dispute experience with skrill

Lottie48
8 months ago

Hey, how long did it take for T to get back to your emails?

8 months ago

Does anyone know who this is I02077CE?

Which company does this apply to?

Thank you for your help!

Automatic translation:
8 months ago

Anybody know what info or articles I can throw at these casinos as a last attempt for refund. Mastercard/visa rules, media articles etc....

So far I've had refunds from

Panama web factory

Echosyntex

Depasify

I've had disputes raised and won For others through bank of Scotland at the expense of my account which is now closed.

However what I've had back is a drop in the ocean compared to whats been deposited, I just want to hit them with an arsenal!

8 months ago

So many of us is having are bank accounts closed, how can the banks punish us???

I had my account closed without even having a disputes charged back!!!


Why ain’t the banks flagging up illegal sites!!

8 months ago

So many of us is having are bank accounts closed, how can the banks punish us???

I had my account closed without even having a disputes charged back!!!


Why ain’t the banks flagging up illegal sites!!

8 months ago

Anybody know what info or articles I can throw at these casinos as a last attempt for refund. Mastercard/visa rules, media articles etc....

So far I've had refunds from

Panama web factory

Echosyntex

Depasify

I've had disputes raised and won For others through bank of Scotland at the expense of my account which is now closed.

However what I've had back is a drop in the ocean compared to whats been deposited, I just want to hit them with an arsenal!

8 months ago

There are loads on this very thread mate. What casinos out of interest?

mulattis deleted the post
Anonymized847
8 months ago

Yeah I was hoping someone could just copy and paste the important ones, just being lazy!

My two big ones are freshbet and golden bet, then betfoxx followed by mrpunter.

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