The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 555)

3,665,047 views 19,881 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
1...554 555 556...1,091
Add post
Anonymized960 deleted the post
Anonymized960
8 months ago

The MCC code was wrong but I can’t remember what it was exactly mentioned this to them and they said it’s not enough evidence

Anonymized960
8 months ago

But I think I could’ve got a confession from the site and they still would’ve said it wasn’t enough

Anonymized960 deleted the post
Anonymized960
8 months ago

Yeah I would still say to go for it worth a try

Anonymized960 deleted the post
Anonymized960
8 months ago

No but you can do international transfers

Anonymized960 deleted the post
8 months ago

Monzo was mine

8 months ago

Monzo and Starling shutdown accounts for anything even remotely 'dodgy'. I'm permanently banned from Monzo because I was working as a contractor and refused to give them my contract for SOW.

Anonymized960 deleted the post
Anonymized960
8 months ago

Not sure which post you’re replying to, it doesn’t show

Anonymized960 deleted the post
Anonymized960
8 months ago

My bank temporarily refunded the transactions. Waiting the 45 days now. What’s the situation with yours?

Anonymized960 deleted the post
Stash9
8 months ago

What happened?? Because I have had my account restricted and having my account looked at!!

pyne88
8 months ago

They just sent me message saying they were closing my account but wouldn’t tell me why but when I phoned they said it was because I raised multiple disputes for the same merchant

juaky24
8 months ago

Hi, I received one of three transactions back from Genguru, but they haven't responded to my email. I made the payments on June 24. We'll see if they issue any more refunds. Let me know if you need the email.

Automatic translation:
tunit222
8 months ago

Hi, do you have contact information for CD Key Store Tallinn and Cracc Prague? I've done a lot of transactions through these retailers. The Cdkeys website isn't online. Please let me know if you have any information. Thank you.

Automatic translation:
Apple1234
8 months ago

Grottobooks and helpersm are identical retailers with different names, and their contact addresses are also different. I always received the same emails at the same time – as a reply/feedback. I also completed a KYC process with them, including a selfie, etc., but I haven't received a refund to date!

Automatic translation:
Muzto77
8 months ago

Hi, yes, I need the email address. Can you help me? That's great news. I hope you have luck with the rest of your refunds.


Thanks in advance.

1...554 555 556...1,091
Go to pageof 1,091 pages

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
PP Forum Xmas Competition flash 2025
Share your winnings from Pragmatic Play slots — we’re giving away prizes worth $3,000!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.