Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 532)

Hi have you tried going on the falcora website there is a way to message them at the bottom of the page. Never had dealings with them but don't give up! Good luck x

Interesting but apart from improving the ip blocking there is not much that has not been raised before

Here’s something banks don’t tell victims when they request a chargeback or refund for card payments after realizing they’ve been scammed : if you transferred your funds via a credit card payment  Section 75 of the UK Consumer Credit Act 1974 is applicable. Section 75 of the UK Consumer Credit Act 1974 creates joint liability between credit card providers and retailers for purchases between £100 and £30,000 and the goods dont get delivered resp. the services are not rendered as ordered.  So the card companies are fully liable for refunding the amounts transferred.

Do not trust your bank/credit card provider!

Banks routinely reject scammed victims’ claims for chargebacks and Section 75 refunds, often refusing to take responsibility. Don’t trust their initial response; they will do everything to deny liability. Stay persistent, hold them accountable, and keep pushing. Remember, Section 75 protections also apply to cryptocurrency purchases if the crypto was never delivered to your wallet.

That's not cool.

This is the first E-mail i sent them.

Dear team, my name is .... and during the past days/weeks/months I have been a scam victim as I was promised to be part of an investment while I was only scammed to make a couple of deposits that seems to have landed on your side.

I'm sharing you payment confirmations and ARN codes so that you can easily identify them on your system.

Taking in consideration, there are no goods or services that your company ever provided to me, I am requesting for the amounts to be refunded back to my [ banking account ]

I also want to add that I have filled a police report about this and your cooperation is highly required

I can attach all of those payments and the ANP codes. You can also contact my bank at [ .... ]

I look forward to hearing from you.

That's what I sent to them.

I really hope it helps in some way x

Hmmm keep messaging them be persistent. That's not fair. Maybe try using a UK email address that's the only difference I could see between us is your in Sweden and I'm in the uk.

They seem a decent company very responsive and apologetic don't give up

Is there any others your struggling with?. I will do my best to get details or give my experience.

You guys have all been great on here and a great comfort so I'd like to help xx

Hey paul I've been following you for a while! I hope your on the road to being sorted. X

The bank buckles eventually if your lucky enough it should be a lot easier though !

What's the problem? X

Im still waiting on an outcome to this false invoice receipts skinsmagnate arbitration case its been about 40 days now no reply to chaser with the bank on Friday

Paul clearly the bank are aware it's not a legit invoice! Also where is the tracking number and proof of delivery of these fake goods.

Good luck paul xx

Hi Laura yes surely they are 100% !

It must have went in my favour to take this long I would imagine.

Thanks for the support it is appreciated 😊😛😏

My bank have came back to me and said they can’t dispute a card payment as it says the payment was delivered so they have fulfilled their service

You should be find although Iv got 2 ongoing now both over 60 days. One of them the merchant contested after 50 days and Revolut went back to them as they said the merchant didn’t provide them with clear info.

Ok thanks for the info im about 90 days all in now counting 50 days for chargeback reply and me going back at 50 it is now 90 days I doubt I will hear this week now it seems like a slow burner this one..

I request a refund from WEBMOSAC directly and they’ve asked me to send over proof of ID, details of the transactions, etc. to identify them but they didn’t mention issuing a refund.

Has anyone else had this and have they been successful with the refund after providing this info?

I’ve seen people get refunded by kryptomite (ktm), how? I requested a sars and they said I have to complete verification in order to get one, obviously I haven’t done it in case they use all my details against me

Email them requesting the merchant proof. I raised a complaint over the fraudulent documents provided by skinsmagnate revolut did not acknowledge my points. I've now raised it with ombudsman