One should beware of Swedbank, one would never dare to demand repayment from them. They can close the account plus block the mobile bank ID, got a warning due to transaction.
I wrote to the same one. But this was in March, so maybe they stopped refunding people now.
Automatic translation:
Jasmon
Platinum
2 years ago
Har fått svar från tangosm :
We provide a voucher solution ( as explained on our website) that is used by online merchants. As such you would need to make direct contact with the merchant that you shopped with.