Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 517)

I think you’ve misread the article, this has nothing to do with chargebacks or gambling?

I didn't get an option to contest. Revolut closed the case immediately stating they had provided evid3nce. I have now submitted a formal complaint and with take revolut complaint to ombudsman

Ok yes that is not right ! you have a good case I have not had an update in over 30 days seems like I have won it but will wait and see if I get a reply next week heading to 40 days

What does the article say. You have to subscribe to read it

how long it took that they close your case, how many days!?

did you tell Revlout it is an illegal casino!? if not then you screwed up your chances

master card died long ago

I told them exactly that and that is what they used to tell me I violated their terms and they would not recover my monies.

what terms?!

can you give me your WhatsApp phone number to contact you;?

Terms of use for their accounts as they don’t support it.

can you share pictures of transactions being disputed

I’d rather not as the FOS are dealing with it now and I don’t post screenshots of my bank accounts. I’m not making this up, many people have this experience with Revolut so this isn’t new information.

Yes except mine are highlighted in red as they were rejected. I had several card chargebacks they declined but most were bank transfers, the Ombudsman complaint relates to the large bank transfers. I’m not saying you won’t get your money back but I’ve heard so many other stories where even in more black/white fraud cases Revolut won’t refund.

now let's be clear, did they raise your Chargebacks to the card scheme

I just checked back on the app and no, Revolut disputed them without even raising to the merchant.

because when it's raised to the merchant. if you see this

then you have the right to contest and go to arbitrary

You got very lucky then as whenever I contact them their bot staff just refuse to help me because it’s related to unlicensed gambling sites.

You don’t have to say if you’re not comfortable but I’m curious to know what your accepted argument was. The casino you won against I see is a licensed one not a Curacao one.