Yes I raised a few to them they botched it they keep mentioning one transaction when it was 5 ! I gave up will leave it to the FOS now
Automatic translation:
Martin61
Gold
1 year ago
One of my mates has thousands from a merchant Zalvorna Kaunas. Cant find anything about them. Does anyone know who they are?
Automatic translation:
Gamblur
Platinum
1 year ago
Probably a long shot but did anyone have any luck with merchant refunds direct from the likes of Elegro, Pixeleum and other Santeda ones? I was going through my Revolut statement and had maybe a grand or two worth of card transactions even though the majority of mine were SEPA transfers. I raised them at the time with Revolut as chargebacks but surprise surprise, they didn’t assist me as I mentioned unregulated gambling so was just wondering if it’s too late to raise direct with those merchants and if anyone has had similar dealings with them. I’m feeling very disillusioned at the moment with ever getting any money back and just thought this might be worth a try if I’m not out of time (transactions are from May 2024).
Edited
Automatic translation:
Radka
barborasp
Community Specialist
barborasp
1 year ago
Hi, you can tell by the type of license the casino has. And according to a very short list:
Casinos are like any other company, and the customer must consider where it is risky to play and where not. Unfortunately, the world does not work in such a way that the browser will not let you into casinos outside the list of licensed ones at the wave of a wand. If you only want to play in licensed casinos, it is quite simple with the list. On our website, you also have the licensed casinos filtered out:
The legality is not so simple to know what you will win. For example, if you play in a completely unlicensed offshore casino with a very bad review that does not respond to player complaints, you can assume that it will be quite a problem to even contact such a company.
Oh look at the address! No shock there seeing great portland street mate. What skins is this bud? As a I had skinsonly which was Smpf* I think I never charged them back tho!
What you want to do mate in your review, make sure you ask for proof of an communication trail! Obviously received no receipts, show your own inbox too!
Bit of advice for everyone: If a merchant disputes any transactions from your chargebacks.. ask for a digital communication trail to prove they sent you emails and receipts. They won't have it!
Automatic translation:
xbigguyxxx
Dt100
Diamond
Dt100
1 year ago
Ok just writing a reply letter just now thanks a lot for the advice was going down the route of nothing received for skins ! looks like a fake site it was SKNMGMT London GBP bud they have provided digital receipts but I have never seen them before !
Edited
Automatic translation:
xbigguyxxx
Diamond
1 year ago
Ive tried to post the documents five times and they are getting blocked ffs !😂 they are all on now
Ok just writing a reply letter just now thanks a lot for the advice was going down the route of nothing received for skins ! looks like a fake site it was SKNMGMT London GBP bud they have provided digital receipts but I have never seen them before !
Automatic translation:
1 year ago
I had it mate from Mydates. No doubt the same company and mine were the same style receipts.
Just ensure you check over it fully.. they used a irish address for me, as well as an Irish phone number.
The advice someone gave me was and some I'll give to you;
- use that website where you can go back and check on a previous date, see if those things were listed or were that price
- try forgot your password see if it sends a reset email
- Go to the steam website and use your email - steam is a platform for pc gaming to buy games. If you've never used it your email attached that receipt Obviously won't work and you don't have an account. THIS IS A PART OF BILLING INFO ON THEIR SITE
- I see they haven't attached your username in the receipts, just your email, try logging in with that! Then forgot your password. If you receive no email this helps to show the receipts are dodgy.
- also request a digital communication trail as you have received no receipts
- request GDPR and SARS,
Automatic translation:
xbigguyxxx
Dt100
Diamond
Dt100
1 year ago
Hi bud thanks I tried the reset password and nothing has come to my inbox I will request the gdpr and sars as well will add it to the letter thanks
Automatic translation:
Dt100
Diamond
xbigguyxxx
1 year ago
Hi bud thanks I tried the reset password and nothing has come to my inbox I will request the gdpr and sars as well will add it to the letter thanks
Automatic translation:
1 year ago
Make sure you mention steam. Go to their website and use your email and show you have no account. Steam is needed for these purchases
Thats it mate! Just get all the boxes ticked. Touch wood you win the case. I'm still waiting on mydates after pre arb!! Touch wood I win. I'm in the process of a dispute with ByteBloom Labs too from transactions made to them. Had an argument with them over email, threatened them then next day had a few refunds. Only the smaller amounts. They deny any responsibility still which is odd as they are the only people I contact haha! Hopefully get over another grand off them scam artists
Automatic translation:
xbigguyxxx
Dt100
Diamond
Dt100
1 year ago
Ok great best of luck to us both then ! I have had a lot back but £1600 is still a lot of money so I want to win them plus not wanting them to beat us ! how long have you been waiting
Automatic translation:
Martin61
Dt100
Gold
Dt100
1 year ago
Hi DT and Paul, you guys have no idea who is zalvorna kaunas? Nobody seems to know
Automatic translation:
xbigguyxxx
Martin61
Diamond
Martin61
1 year ago
Hi mate I have about £4000 for them on Revolut I could find nothing on it looks like a crypto purchase probs to someones direct account