Hello everyone!
Please pay attention to the following advice:
- If you decide to file a chargeback with the bank, do not waste time sending dubious letters to the company. In rare cases, companies may return your money voluntarily, but most of the time, you will only lose precious time.
- Payments can be disputed within 540 days (you need to read the Visa and MasterCard rules carefully). Use your imagination. I will not explain the process on the forum (too many unwanted ears).
- With rare exceptions, banks are unlikely to approve a chargeback related to MCC code manipulation or illegal online casinos. You need to carefully review your bank statement and file disputes under the category of services/products not received (the statement will show what kind of services the company supposedly provides). Again, use your creativity.
- Visa processes chargebacks more favorably than MasterCard.
- You can submit a chargeback request to the bank stating that casino services were not received (use your imagination). However, the bank may reject the chargeback.
- If the bank accepts the chargeback and forwards it to Visa or MasterCard, and you receive a response from the company (either lies from the online casino or claims that you purchased courses or digital products), your task is to carefully analyze these documents. Look for errors—there will be some—and use your imagination. Then file for pre-arbitration with the bank. Time is very limited (check Visa and MasterCard rules).
IMPORTANTY
You must provide documents (evidence) proving that you are in the right. However, be aware that any mention of illegal casinos or fraudulent companies may result in the bank referring you to law enforcement. Fraud cases should be handled by the authorities.
P.S. When dealing with chargebacks, you need to play by the rules of illegal casinos—otherwise, your chances of recovering your money are slim.
I'm writing through an online translator, so there may be mistakes. :)