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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 381)

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2 years ago
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11 months ago

Hi!

Does anyone here have a contact for Estolio Limited?

I would like to ask about a situation where a person is banned from gambling and yet plays in a casino that is not licensed in their country?

I have many payments for the company estolio limited, unfortunately I have no way to contact this company and it is too late to complain to the bank.

Last week I tried playing at a new casino and I entered a bank account at my other bank that we never used for casinos and estolio refunded me the money on its own. I have the same name as on the card for the account that the transactions relate to.

I would like to get involved with someone from estolio limited.



Automatic translation:
barborasp
11 months ago

estolio is based in Cyprus.

I'm also looking for contact information and I can't find it.

Let's stay in touch.

Automatic translation:
makelios6
11 months ago

I wanted to write to you. I have the same problem. I don't know if it makes sense to take legal action or find a contact somewhere. Estolio Limited is probably a scam. Or so I think.

Automatic translation:
makelios6
11 months ago

It would still be a good idea to write a paper letter to estolio limited, I think I found the company address somewhere, but it is very strange that they have no email. Do you know who their payment intermediary is?

Automatic translation:
11 months ago

Hypergate partners?

Someone something

Automatic translation:
11 months ago

Where can we talk?

Automatic translation:
makelios6
11 months ago

Write WhatsApp

Automatic translation:
11 months ago

Smpfmagnic disputed my chargebacks will false evidence that I brought crypto from them, they also said they tried to contact me to sort out the situation amicably which is a complete lie, not sure what to do from here.

Applesandpears93 deleted the post
Applesandpears93 deleted the post
mrkrm
11 months ago

It's worth a try if we do it as a collective, and also send to the ukgl then maybe with the new laws that have come in .

Just maybe the CGB will act due to the sheer number of complaints.

They can't ignore a multitude of complaints

Applesandpears93
11 months ago

They have a screenshot of crypto wallet with funds going out. And they have a screen shot of an apparent account I signed up for which I did not do. I put them forward as wrong merchant code used. I’ve told my bank to get proof of me signing up and proof of them trying to contact me, I’ve also told the bank to ask them why they are money laundering for an illegal casino.

Dustyd
11 months ago

Ask the company for a GDPR SARS request, because if you have signed up they will have records of all your personal details and when you signed up phone number ect on file They need to provide it if they don't threathen To report them .Then send the findings to the bank give them a time frame to respond also.Also state that the request must include all correspondence between both parties .

.

11 months ago

Good evening,

Investigating my bank movements, I realized that I have charges from these 2 intermediaries

UTORG

UTPAY

Upon further investigation, I realized that it is a platform for buying crypto assets, that is, I made a purchase in € and the casino received it in cryptocurrency.


When investigating the terms and conditions of these intermediaries, I noticed the following in the AML policy, and I quote:

TRANSACTION LIMITS AND ANTI-FRAUD MEASURES

You have the opportunity to carry out cryptocurrency exchange transactions in the amount limited to the equivalent of EUR 700.00 simply by registering the account using the Company's website or widget. In this case, relevant data is collected and appropriate anti-fraud controls will be applied to you. If you exceed this limit or the Company's management deems it necessary to receive additional information about your transactions, we will ask you to undergo KYC verification.

However, depending on the service you wish to use, we may require you to undergo KYC verification in order to carry out the transaction, regardless of the amount. Thus, the issuance of the Utorg Card is only possible after your Identity Verification has been successfully passed.


So, as I understand it, if you deposit more than €700, you'd have to go through KYC verification with these intermediaries or not? Or can they use the KYC done at the casino?

These 2 intermediaries don't even know my name, only my email, so how can they accept these payments?


Has anyone had any experience with these intermediaries that can help?

Thank you

Automatic translation:
11 months ago

Hello who has experience with ZPDG?? I need to know contact info for them or their payment processor to contact them, happy to reward someone if can help

KyleSteem
11 months ago

They don’t challenge chargebacks if you can get your bank to raise them

Rex112 deleted the post
11 months ago

Who is KTM Warsaw?


Automatic translation:
11 months ago

Hi,


Does anyone have any experience with coinshop.work? I have multiple transactions on Revolut to gambling sites. Even do i have a gambling block on my Revolut account.


Revolut wont do anything and coinshop is blaming the casino. The casino doesnt answer. I guess there is nothing to do with these?

Anonymized839
11 months ago

I haven’t actually got the company contact details at all. I can’t find them.

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